Alex Maillet

I brought my vehicle in for any oil change. There was a special for $69.99. The special would not register when I went online to schedule the service. So I called. I explained to the person There was a special for $69.99. The special would not register when I went online to schedule the service. So I called. I explained to the person about my inability to schedule the service with the special. She said just show them the coupon when I arrived. Well they charged me a $142.xx for the oil change. Their reasoning is that the CX-90 uses more than 5 quarts of oil. It uses 6.3 quarts. That is 100% xx to get charged double for 1.3 quarts of oil. It took them 1 1/2 hrs to change my oil. There was only one other person in the waiting area besides myself. Also, every time I've taken my SUV in for service they have washed my vehicle. Well it didn't get washed either. If the service department was up front and honest with me when I went to schedule the oil change, I could have gotten it done at an express lube place and paid to have my car washed for less money. More

by bakchose Verified Customer Verified Customer

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The service team at North End Mazda always goes above and beyond in the way they treat the customers and their care for the vehicles they are servicing. beyond in the way they treat the customers and their care for the vehicles they are servicing. More

by LRLFRISBY Verified Customer Verified Customer

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Flexibility with them and good customer service, ready to help you at all times and go beyond to do some extra work or diagnosis free of charge. Please take your car there for good........ help you at all times and go beyond to do some extra work or diagnosis free of charge. Please take your car there for good........ More

by Leke.bona Verified Customer Verified Customer

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They are knowledgable, respectful and take care of any issues you are having with your vehicle. issues you are having with your vehicle. More

by JOESANTERRE Verified Customer Verified Customer

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Staff are very pleasant. Service center very clean and comfortable. Work completed in timely manner. Service center very clean and comfortable. Work completed in timely manner. More

by CAROLHOWARD_1 Verified Customer Verified Customer

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Professional and easy to work with. Explained everything and text status of vehicle repair is great. Explained everything and text status of vehicle repair is great. More

by CT Verified Customer Verified Customer

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They are courteous, polite and knowledgeable. Clean and comfortable waiting area also. Alex in service has been very helpful! Clean and comfortable waiting area also. Alex in service has been very helpful! More

by JOESANTERRE Verified Customer Verified Customer

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Great service. They treat customers like family. I love the video presentation. Love the new showroom They treat customers like family. I love the video presentation. Love the new showroom More

by MartinB Verified Customer Verified Customer

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always great service, Collette and team treats you like family. Keeps you well informed, and you even get a video of your service tech showing you what is being done. family. Keeps you well informed, and you even get a video of your service tech showing you what is being done. More

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There was an oscillation noise from the rear, that started after an accident and body shop repair. The mechanic noticed noise, isolated issue to be the bearings on a wheel, and repaired the issue. Ex started after an accident and body shop repair. The mechanic noticed noise, isolated issue to be the bearings on a wheel, and repaired the issue. Excellent diagnosis and repair. More

by scooby Verified Customer Verified Customer

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