Alex Gardiner

First Time at Ed Martin Luis Garcia, was fantastic to work with—friendly, understanding, and knowledgeable about the issues. He even offered to drive me home due to how long the service was taking. I’d h work with—friendly, understanding, and knowledgeable about the issues. He even offered to drive me home due to how long the service was taking. I’d happily work with him again, and he definitely deserves a raise. I didn't have the best service experience initially and felt that my car was driving worse than when I brought it in. After explaining my issues Ed Martin Toyota immediately reached out to me to make things right. They went above and beyond to get my vehicle back in the next day and resolve the issues with no cost to me. Really friendly, good people work there and I will use them again. Thanks for resolving my issues! More

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Do not take your car there for service! Explained my situation with Eric Sargeant the general manger accused me of lying. I was not explained the total cost of a new tire and oil changed. Explained my situation with Eric Sargeant the general manger accused me of lying. I was not explained the total cost of a new tire and oil changed. He told me everyone knows there are additional cost other than just the tire. Also the Toyota emblem was missing on the alloy wheel that they mounted and balanced with a new tire. Two policeman and security officer put the spare on for me and placed the flat tire with alloy rim in my trunk with the Toyota emblem on wheel. Eric would not even offer to look for it. He brought up my car was 10 years old. He was very rude. More

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