Alex Fernandez
Sales Consultant
Brooklyn Chrysler Jeep Dodge Ram
2286 Flatbush Ave
Brooklyn, NY 11234
2 Reviews
Write a Review2 Reviews of Alex Fernandez
March 01, 2024
I agreed on the terms of a lease with a manager (Alex) and salesperson (James). They told me that they value me so much as a customer that they got special approval from the owner for this deal. They said and salesperson (James). They told me that they value me so much as a customer that they got special approval from the owner for this deal. They said that they want me to be happy and all that other nonsense sales talk. Some time later, they send me the written agreement and the terms are completely different. Heck, even the vehicle was different! They think that people are so desperate to get a new car that they would just agree to anything. Needless to say, I did not sign that agreement. After declining, another manager (Raphael) called me to try to convince me to sign the agreement. Obviously, I still did not do so. The most important factor to me is dealing with honest people. This is a trait sorely lacking here. P.S. I do not need any replies from the dealership with the likes of “Please contact us at your earliest convenience so we can discuss your experience in more detail.” More
Other Employees Tagged: RAPHAEL Santiago , James
February 07, 2024
I had a phenomenal experience. The entire staff was extremely professional, welcoming, easy to talk to, and helpful. Victor was my specialist and was very patient and kind. He made The entire staff was extremely professional, welcoming, easy to talk to, and helpful. Victor was my specialist and was very patient and kind. He made me feel like a human and not a transaction. I came back to see David to finalize my paper work and he was very vibrant, welcoming, and funny. Overall, I had an amazing experience and left with the car I wanted. 5 out of 5 experience More
Other Employees Tagged: Ricky Torres, Alexander Colon, David Ayuso, Kevin Fuentes, Moe Hamdan, Steven Bizenza, Victor Echeandia, William Alicea, Christian Helmick