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Alex Deno
Alex Deno at Sullivan Buick GMC

Alex Deno

Service Advisor

Sullivan Buick GMC

4000 SW College Rd
Ocala, FL 34474

4.4
7 Reviews
4.4

7 Reviews

Write a Review

Dealership Experience

1 yr, 10 mos

Industry Experience

26 yrs, 11 mos

Languages Spoken

English English

Spanish Spanish

7 Reviews of Alex Deno

August 13, 2025

Dealership Rating
Employee Rating

Staff was very courteous and helpful because I had my 5 yrs old granddaughter with me who was being very active. More

by asturd7065
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Inman , 2 female who worked in office.

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Aug 13, 2025

Sullivan Buick GMC responded

Thank you for your review! We're glad to hear that our staff at Sullivan Buick GMC [Ocala, FL] was courteous and helpful during your visit, especially with your granddaughter being active. We value your feedback and look forward to seeing you both again soon! Sincerely, The Sullivan Buick GMC Team

August 03, 2025

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Employee Rating

Every person on the floor or on services good people they tack to you as a family,i love my Sullivan Deadly 💝 More

by 3447ARS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: ZACH ELLIS, CHARLIE HAWKINS, ANTHONY SINGH, Antoinette Tipton, Brittany Gioielli, Jay Inman, Dylan Braden, Craig Small , JOE TROTT, Jey

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Aug 03, 2025

Sullivan Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you feel like part of the family here at Sullivan Buick GMC. Our team works hard to provide a welcoming and supportive environment, and we're glad you love your experience and your vehicle! We look forward to seeing you again soon! Sincerely, The Sullivan Buick GMC Team

July 31, 2025

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Employee Rating

Very pleased with Alex and service department in getting vehicle repaired in a timely manner. More

by DJLEEMOKRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 31, 2025

Sullivan Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you were pleased with Alex and our service department at Sullivan Buick GMC [Ocala, FL]. Timely repairs are very important to us, and it's great to know we met your expectations. We look forward to serving you again in the future! Sincerely, The Sullivan Buick GMC Team

July 23, 2025

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Employee Rating

After waiting over 2 hours for an oil change I finally was told I had a stripped lug .nut and that my tires could not be rotated It took 2 1/2 hours for a oil change that I had made an appointment for More

by COOKCOOKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dylan Braden

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Jul 23, 2025

Sullivan Buick GMC responded

Thank you for sharing your feedback. We would sincerely appreciate more information regarding your experience. Unfortunately, we’re unable to locate any customer information in our system based on the name associated with this review. If you could please reach out to us directly, we’d be more than happy to look into this further. Sincerely, The Sullivan Buick GMC Team

July 21, 2025

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Employee Rating

Great service and an invested interest in my particular problem. Flexible and willing to work with me regarding scheduling. Explained everything that would be done and when in detail. More

by Robert Bickler
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Service Time
Service Communication
Recommend Dealer
Yes
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Jul 21, 2025

Sullivan Buick GMC responded

Thank you for your wonderful feedback, Robert! We're thrilled to hear that you received great service and that our team was flexible in accommodating your scheduling needs. At Sullivan Buick GMC, we strive to provide thorough explanations and support for each customer's unique situation. We appreciate your trust in us and look forward to assisting you again in the future! Sincerely, The Sullivan Buick GMC Team

July 11, 2025

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Employee Rating

They were able to diagnose the electrical problem, but once they found it they fixed it quickly. More

by MILLIEHARTNT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Braden, Craig Small

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Jul 12, 2025

Sullivan Buick GMC responded

Thank you for your kind words, Millie! We're glad to hear that we were able to diagnose and fix the electrical problem quickly for you. At Sullivan Buick GMC, our team strives to provide efficient and effective service for all our customers. We look forward to assisting you again in the future! Sincerely, The Sullivan Buick GMC Team

July 04, 2025

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Employee Rating

Alex was incredibly helpful in helping me deal with my mother’s car issue long distance. A++! More

by MND9807
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 04, 2025

Sullivan Buick GMC responded

Thank you for your kind words! We’re thrilled to hear that our team at Sullivan Buick GMC [Ocala, FL] was able to assist you with your mother’s car issue. Your satisfaction means a lot to us. We look forward to helping you again in the future! Sincerely, The Sullivan Buick GMC Team

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