Alex Clothier
Alex Clothier at Mercedes-Benz of Annapolis

Alex Clothier | Page 13

Service Advisor

Mercedes-Benz of Annapolis

1920 Forest Dr.
Annapolis, MD 21401

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5.0
491 Reviews
5.0

491 Reviews

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491 Reviews of Alex Clothier

March 28, 2022

Dealership Rating
Employee Rating

Alex has been my service Advisor for years and has always been able to get me the help and world class service when i need it the most, and today was no expection based on my urgency to get 2 new tires ins More

by Mavis
Price
Recommend Dealer
Yes
Mar 30, 2022

Mercedes-Benz of Annapolis responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

Mar 30, 2022

Mercedes-Benz of Annapolis responded

Hi Mavis, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Mar 30, 2022

Mavis responded

Mercedes of Annapolis consistently exceeds customer expectation. They are respectful of customers time. Great customer service, quality of work and friendly proefesional staff. My go to service provider.

March 16, 2022

Dealership Rating
Employee Rating

Casey returned my call immediately and gave me some direction on how to handle the lease on my vehicle. I appreciated his knowledge on the subject. I look forward to working with him again. More

by JOANN8*
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Casey Duffy

Mar 17, 2022

Mercedes-Benz of Annapolis responded

Hi, we're happy to hear you had such a positive experience with Casey! Please don't hesitate to reach out to us if there's anything more we can do!

March 08, 2022

Dealership Rating
Employee Rating

Alex Clothier helped ease my mind about an engine light notification on the dashboard. On my way to do some volunteer work at my church, the engine light was on and this worried me because I travel often More

by Gina S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 10, 2022

Mercedes-Benz of Annapolis responded

Hi Gina, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis. Thank you so much for your feedback! We hope you have a great day!

March 03, 2022

Dealership Rating
Employee Rating

Alex always provides top notch service from start to finish. He is personable and makes you feel like you’re his number one priority, regardless of busy he is. Can’t say enough good about him or the se More

by Robin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 05, 2022

Mercedes-Benz of Annapolis responded

Hi Robin, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Annapolis - Service Center! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 02, 2022

Dealership Rating
Employee Rating

This was my first time at this dealership and I wasn’t disappointed. Service was exceptional and must advisor Alexander Clothier was nothing short of amazinf. More

by nyoka2386
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 03, 2022

Mercedes-Benz of Annapolis responded

Hi, thank you for your kind review; we are happy to pass along your comments to Alexander here at Mercedes-Benz of Annapolis - Service Center! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 15, 2022

Dealership Rating
Employee Rating

Alex is a total rockstar! He always takes great care of me. When I walk in, I always feel like a VIP. I am greeted by name, offered a snack, and given total and understandabl More

by Kristen porter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 17, 2022

Mercedes-Benz of Annapolis responded

Hello Kristen, thank you so much for your feedback! Our team member Alex will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 11, 2022

Dealership Rating
Employee Rating

Wow they were awesome Dropped my car off a day early they fixed it that day More

by Missel1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ronan Wood , Rodd Bowman

Feb 12, 2022

Mercedes-Benz of Annapolis responded

Hi, thank you so much for your positive comments about Mercedes-Benz of Annapolis - Service Center! We hope you continue to choose us for all your automotive needs! Take care!

February 08, 2022

Dealership Rating
Employee Rating

Wonderful service, great service representative (Alex Clothier), work done as expected and on time. I really appreciate the courtesy and professionalism of all the staff and experts!! More

by mmac684
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 10, 2022

Mercedes-Benz of Annapolis responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 08, 2022

Dealership Rating
Employee Rating

Had an emergency situation pop up, a screw in my run flat tire, and MB Annapolis immediately took care of the issue once I arrived. More

by Holdi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 08, 2022

Holdi responded

Great service at MB Annapolis. Alex addressed the issue immediately.

February 03, 2022

Dealership Rating
Employee Rating

Alex is very professional and nice working with. He’s always answering my questions, and make me feel comfortable More

by Thanks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 05, 2022

Mercedes-Benz of Annapolis responded

Hi, thanks for your praise and kind comments about our team. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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