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Alex Capolupo
Refer Me
82 Reviews
Dealership Experience
3 yrs, 9 mos
82 Reviews
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82 Reviews of Alex Capolupo
December 21, 2024
Terrible service! !! Two hours to begin an oil change. Before that, we waited 15 minutes in the "Express Service" lane---with an appointment. Nobody showed up. So !! Two hours to begin an oil change. Before that, we waited 15 minutes in the "Express Service" lane---with an appointment. Nobody showed up. So called "Service Advisor" REFUSED to speak to me when I questioned and expressed my displeasure as to why it took 2 hours to begin an oil change. While we waited 2 hours, no "service advisor" explained the delay. If I was a masochist I certainly would consider returning for service, etc. More
by arbus
Verified Customer
November 14, 2024
Everything went well. Did not spend hours with paperwork. Seemed like PA fees were a bit high Did not spend hours with paperwork. Seemed like PA fees were a bit high More
by mlzk3
Other Employees Tagged: Donna Gallo, Dan Saunders, Francesco "Frankie" Funiciello
October 23, 2024
Very friendly and social eager to help you. Explains your paperwork and makes you feel comfortable. Explains your paperwork and makes you feel comfortable. More
by abbyalbert1
Other Employees Tagged: Becky Kline, Bailey Kester
October 19, 2024
October 04, 2024
the absolute best experience I've ever had buying a car. From Alex to management, they handled a very difficult lease trade with the utmost professionalism and worked every avenue to make the deal. From Alex to management, they handled a very difficult lease trade with the utmost professionalism and worked every avenue to make the deal. More
by nepkids
Other Employees Tagged: Dan Bennick Jr.
May 29, 2024
They were prompt with the appointment and the car was washed. Very professional atmosphere. The technician and service advisor were very courteous and answered all our questions. washed. Very professional atmosphere. The technician and service advisor were very courteous and answered all our questions. More
by pubadj1
Other Employees Tagged: Dutch (aka Andy) Gonsar, Gavin Faust
May 29, 2024
Waited to be seen at front desk for some time before being acknowledged. Otherwise, a good experience. being acknowledged. Otherwise, a good experience. More
by alphito2002
Other Employees Tagged: Colby Coxe
May 26, 2024
Things couldn't have been better! Everything went smoothly and quickly. I was pleased and I love my new car. Everything went smoothly and quickly. I was pleased and I love my new car. More
by Kathleen Shafer
Other Employees Tagged: Francesco "Frankie" Funiciello
May 03, 2024
Alex was great. Informative, professional, not pushy and very accommodating. He worked things out for me and made sure I understood all my options. I would not hesi Informative, professional, not pushy and very accommodating. He worked things out for me and made sure I understood all my options. I would not hesitate to call him if I needed help with any concerns and I would recommend him to friends. More
by Linda Tighe Laubach
Other Employees Tagged: Dan Saunders
April 20, 2024
This was my first time as W&L. The atmosphere was very friendly and comfortable. I know that I'll be back and recommend it to others. The atmosphere was very friendly and comfortable. I know that I'll be back and recommend it to others. More
by jjpm1
Other Employees Tagged: Colby Coxe
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