Alejandro Morales

I like your service . Because you guys saved my time a lot. I got very quick and respectful service . Good luck ! Because you guys saved my time a lot. I got very quick and respectful service . Good luck ! More

by emmalkham25 Verified Customer Verified Customer

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Anthony in Service does a great job of walking you through your options for service and repair. Furthermore, he has prompt follow up and follow through skills that make the entire process stress free through your options for service and repair. Furthermore, he has prompt follow up and follow through skills that make the entire process stress free. Good job! More

by 4LAMCVAY Verified Customer Verified Customer

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The fact you limit the radius of giving customers a ride home to 5miles is insane.. I get that you have to put a cap but 5 miles.. I was ready to get brakes and other services but having to find my own way home to 5miles is insane.. I get that you have to put a cap but 5 miles.. I was ready to get brakes and other services but having to find my own way home made me not to do any business ever with penske gmc. More

by JMSCHAVEZ Verified Customer Verified Customer

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Alex was great! Whole process was easy & comfortable. Alex made the whole process enjoyable & less stressful Whole process was easy & comfortable. Alex made the whole process enjoyable & less stressful More

by Valentino.ashley Verified Customer Verified Customer

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Had my truck for a week didn’t return my calls or texts. And the issue has not been resolved And the issue has not been resolved More

by TROD133 Verified Customer Verified Customer

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I’m extremely disappointed with my experience at Penske Buick GMC of Cerritos. I brought my car in after a smog check revealed a recall issue (NHTSA #22V137, Manufacturer Campaign #N222363740). I expected Buick GMC of Cerritos. I brought my car in after a smog check revealed a recall issue (NHTSA #22V137, Manufacturer Campaign #N222363740). I expected a simple, responsible handling of the recall—but instead, I came home to find my car had been crashed while in their possession. Let me be clear: I was not driving. The damage happened entirely while the dealership had control of my vehicle, and I’ve received no real accountability or acceptable resolution. This level of negligence is unacceptable, and the lack of transparency has made the situation even worse. I trusted them with my vehicle, and that trust was completely broken. I would advise anyone considering this dealership to think twice. More

by DIONNEFIRST Verified Customer Verified Customer

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I had an absolutely wonderful experience here! Everyone was so kind, helpful, and knowledgeable! Absolutely cannot recommend them enough! Everyone was so kind, helpful, and knowledgeable! Absolutely cannot recommend them enough! More

by Virtuous54 Verified Customer Verified Customer

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Great experience, very nice people and a quick turnaround. I was totally satisfied with my service turnaround. I was totally satisfied with my service More

by JAYZELLER Verified Customer Verified Customer

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Jose was awesome and I like how I was driven to see the car and I test drove it on the spot and Octavio was awesome and funny. I would buy from here again car and I test drove it on the spot and Octavio was awesome and funny. I would buy from here again More

by RDUFFEYWILLIAMS Verified Customer Verified Customer

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Alex provided great customer service! He was very knowledgeable, patient, and helpful. Alex personalized my experience, making the test-drive, trade-in, and paperwork completion quick a He was very knowledgeable, patient, and helpful. Alex personalized my experience, making the test-drive, trade-in, and paperwork completion quick and easy. Highly recommend Alex and the whole Penske dealership. More

by kmarafino Verified Customer Verified Customer

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