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Alejandra Quintana
Alejandra Quintana at Tamiami Hyundai
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Alejandra Quintana

Express Lane Advisor

Tamiami Hyundai

6780 Airport Pulling Rd N
Naples, FL 34109

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4.8
59 Reviews

Languages Spoken

Spanish Spanish

4.8

59 Reviews

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59 Reviews of Alejandra Quintana

April 09, 2025

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Employee Rating

Everyone outside accepting my car & doing the paperwork were very kind & knowledgeable. Was very pleased on how I was treated by everyone. More

by DASERRIANNE228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 10, 2025

Tamiami Hyundai responded

We're delighted to hear that our team at Tamiami Hyundai provided you with such a positive experience. Thank you for your kind words, and we look forward to serving you in the future!

April 08, 2025

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Employee Rating

While the service was done on time, the conditions in the waiting area were awful! It was crowded, noisy and the frigid temperature made it even worse. There was no TV and there were no complimentary refresh More

by RAG443
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Josh Gonzalez

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Apr 09, 2025

Tamiami Hyundai responded

We’re sorry to hear of your dissatisfaction during your visit to our facility while we were undergoing construction. We understand that the current setup may not be ideal, and we truly appreciate your patience as we work to improve the experience for all of our guests through this extensive remodel. While we do offer a variety of snacks in the service trailer, please know that additional refreshments are available in our sales trailer as well. Additionally, we want to ensure you're aware that we’re happy to provide a complimentary Uber ride for your convenience, so you are not required to wait at the dealership during your service appointment. Your comfort matters to us, and we’re committed to making your visits as smooth as possible during this transition. Thank you again for your understanding.

April 05, 2025

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Employee Rating

The service was very fast. I was in and out in no time. Thanks folks. More

by CHUCK96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 07, 2025

Tamiami Hyundai responded

We are grateful to have earned your business, Chuck. Thanks for taking the time to leave us a review! - The Tamiami Hyundai Team

April 02, 2025

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Employee Rating

On this particular day I was mislead about wait time and why there was such a long wait. More

by doyletrio
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Timothy Mack

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Apr 03, 2025

Tamiami Hyundai responded

We apologize for the longer-than-expected wait time you experienced and will be sure to improve our communication with customers in the future. Please reach out directly if there are any additional unresolved concerns we can address. Thank you.

March 31, 2025

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Employee Rating

I already submitted a review saying how pleased I was with my experience and the person that greeted me when I drove up and followed me throughout the whole time I was there. More

by jjncc12345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 01, 2025

Tamiami Hyundai responded

Thank you for sharing your positive experience with us at Tamiami Hyundai! We're delighted to hear that our team provided excellent service from start to finish. We appreciate your continued support and look forward to serving you again in the future!

March 30, 2025

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Employee Rating

Service center was very hospitable. The check in was efficient. Services were completed as expected. Smooth experience. More

by cultmojo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Ruis, Jorge Sierra, Richeka "Ricky" Providence, Linda Midlam, Timothy Mack, Josh Gonzalez, Alexandra Celis, Ryan Pereiras

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Apr 01, 2025

Tamiami Hyundai responded

Thank you for sharing your experience with us! We're delighted to hear that our Tamiami Hyundai service center provided a smooth and efficient visit. We look forward to serving you again in the future!

March 30, 2025

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Employee Rating

Muy profesionales por esa razón soy cliente desde hace muchos años... y la verdad no me cambio More

by Joryanluis0717@yahoo.com
Recommend Dealer
Yes

Other Employees Tagged: Carlos Caraballo, Brad Camino

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Apr 01, 2025

Tamiami Hyundai responded

Gracias, Joryan, por las 5 estrellas para el equipo de Tamiami Hyundai. Apreciamos su confianza en nosotros para hacer el trabajo.

March 29, 2025

Dealership Rating
Employee Rating

Very satisfied with work done but not satisfied with putting me off with fixing black screen problem More

by rick4rj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jamie Ruis, Jorge Sierra, Richeka "Ricky" Providence, Linda Midlam, Timothy Mack, Josh Gonzalez, Alexandra Celis, Ryan Pereiras

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Mar 31, 2025

Tamiami Hyundai responded

A 3-star experience is absolutely not what we expect for our customers. I would like to learn why you gave the low rating and see what I can do to improve your experience. Please contact me directly so we can discuss this. Thank you, Sammy Jo Mannering - Service Director - 239-417-1222 Ext. 3291

March 29, 2025

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Employee Rating

Was told a month ago that the person with knowledge of black screen problem will not available for over a month so decided to wait for oil change and tire rotation. When at the service center was now told More

by rick4rj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Ruis, Jorge Sierra, Richeka "Ricky" Providence, Linda Midlam, Timothy Mack, Josh Gonzalez, Alexandra Celis, Ryan Pereiras

Report | Print
Mar 31, 2025

Tamiami Hyundai responded

Rick, we apologize for the inconvenience you experienced at Tamiami Hyundai. Your feedback is important to us and we'll work on improving our communication regarding service appointments. Thank you for bringing this to our attention!

March 27, 2025

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Employee Rating

Always an EXCELLENT EXPERIENCE at the TH Service Department! Prompt check in service, thorough mechanical service work and a bill that is reasonable and fair. More

by WALT.TIBURSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Abraham

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Mar 27, 2025

Tamiami Hyundai responded

Thank you for sharing your positive experience with the Tamiami Hyundai Service Department, Walt! We're delighted to hear that our team provided prompt and thorough service at a fair price. We look forward to serving you again in the future!

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