Aldo M.

Thank you Alex! My husband and I walked in just to take a look, not intending to purchase a vehicle at the time. Alex showed us multiple cars and discussed many diff My husband and I walked in just to take a look, not intending to purchase a vehicle at the time. Alex showed us multiple cars and discussed many different options with us. Though we took several hours going back and forth about possibilities Alex remained calm and positive. Alex really put in the time and effort to get us into a car we would really enjoy. He listened well to our wants and needs. Thank you Alex for your patience and understanding! We will be recommending you to our friends and family! More

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It was an amazing experience being able to buy my first car here. Juan Andrade was my salesman and Aldo also helped us have a smooth and grand experience. they truly were great. Amazing people, super helpf car here. Juan Andrade was my salesman and Aldo also helped us have a smooth and grand experience. they truly were great. Amazing people, super helpful, and sealed the deal with minimum complications. would definitely recommend and come back again!! More

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I don’t recommend buying from this dealer. They are deceitful and slimey in how they conduct their business, from closing on the sale to getting financing finalized. First, the prices advert They are deceitful and slimey in how they conduct their business, from closing on the sale to getting financing finalized. First, the prices advertised on their website don’t exist. They throw on a bunch of extras that are not optional (splash guards, paint protect, etc etc), so their prices will be almost $2,000 higher than advertised. You’ll only find that out when you are in the dealership. Next, they reneged on matching a price I got for another car after they said that they would (from Aldo). After that, we went into financing, which was another situation that was very sleazy. Among other things, the finance manager (Jack Metz) casually threw in an extended warranty for $2,900 without even asking me! When I challenged it and told him I didn’t want the extended warranty, I got the hard pressure sale tactics that didn’t relent. Additionally, when I asked why he put that warranty in the package without even asking me, he said “you said you were willing to spend $xxx per month on payments and we were still well below that.” Really???? What garbage!!! My word of advice – make sure you research the car dealer from which you want to buy in addition to the car you want to buy. There are a lot of Honda dealers in the Chicago area. You don’t need to be dealing with this sort of nonsense. Stay away! More

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Rene Holliday El Chingon Perez was an excellent Sales Rep and helped us along with the way! He accommodated with our schedule and made the process of buying our car at Honda very smooth. We highly recommend and helped us along with the way! He accommodated with our schedule and made the process of buying our car at Honda very smooth. We highly recommend going to Honda over at St. Charles and requesting Rene Holliday El Chingon Perez! More

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Les recomiendo a todo el mundo a Rene Holliday El Chingon Perez muy buena atención excelente asesor estaba caminando buscando alguien que me saludara y despues de un rato me salude rene y empesamos a plat Perez muy buena atención excelente asesor estaba caminando buscando alguien que me saludara y despues de un rato me salude rene y empesamos a platicar y sedio el negocio de un carro nuevo gracias. Lo que empeso de Rene nomas queriendo a saludar me y hacer que me sienta confortable y querido aqui, Sali con un vehiculo de mi sueños que Rene ni esperaba que queria ayuda. Gracias tambien ha Aldo Mendoza por trabajando duro para mi. Gracias ah Harris tambien Ven aqui para que te atiende al 100! Con Rene Holliday El Chingon Perez :) More

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What a fantastic experience working with Rene Holliday El Chingon Perez. He went above and beyond by staying after hours to make sure we had all our questions answered and felt comfortable with our purchase Chingon Perez. He went above and beyond by staying after hours to make sure we had all our questions answered and felt comfortable with our purchase. It is rare to find someone so dedicated, patient, and genuinely helpful. His professionalism and no pressure approach made the entire process smooth and enjoyable. We truly appreciated the extra time and effort. Thank you for the exceptional service. Aldo Mendoza also did a fantastic job helping us with a few issue we had on our new Honda Odessey. He was right there to greet me when I brought it in 2 days after purchase to have it fixed. Aldo remembered who I was and why I was coming in. He took car of the issue in a very timely manner. Thank you to all of the other employees that stayed late so we could purchase our new van. We highly recommend asking for Rene Holliday El Chingon Perez when shopping here. More

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Perfect experience with Rene Holliday El Chingon Perez and Aldo Mendoza! Awesome sales and personalities. and Aldo Mendoza! Awesome sales and personalities. More

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Exceptional Service, Even at 1AM – That’s Real Dedication! I hope this message finds you well. I’m writing to express my sincere appreciation for the exceptional service we received from Rene Dedication! I hope this message finds you well. I’m writing to express my sincere appreciation for the exceptional service we received from Rene Holliday Perez, a Sales Product Specialist at McGrath St. Charles, during the purchase of our brand-new 2025 Honda Pilot Elite on May 23, 2025. What started as a casual visit — we were simply browsing — quickly turned into a purchase, thanks to Rene’s professionalism, patience, and respectful approach. He was never pushy, which made a huge difference. Rene took the time to truly listen to what we liked and didn’t like, and he was incredibly transparent throughout the entire process, which didn’t wrap up until 1:00 AM. Despite the late hour, he remained attentive and supportive the entire time. What stood out the most was Rene’s ability to make the process feel personal. During the test drive, he asked thoughtful questions about us, and it felt more like chatting with a genuine friend than talking to a salesman. He clearly explained every detail — pricing, financing, warranty — and made sure we were never confused or rushed. His ability to communicate fluently in both English and Spanish also made the experience smooth and inclusive for everyone involved. Even after the sale, they followed up to make sure I was satisfied and everything was running smoothly. That kind of service shows they truly care about their customers—not just making a sale. Another person I’d like to commend is Aldo Mendoza, the Car Sales Manager. When Rene called him around 12:45 AM, Aldo answered without hesitation — that’s true leadership. Aldo took the time to listen to my concerns about some stains and marks I noticed on the vehicle. He didn’t just offer vague reassurances — he acted. Aldo personally investigated the issue, coordinated with the head of detailing, and ensured the problem was resolved promptly and professionally. His proactive approach and commitment to customer satisfaction truly impressed me. Both Rene and Aldo made us feel respected and valued throughout the entire experience. I am extremely happy with the outcome and grateful for their dedication. Thank you again for your outstanding service. I wouldn’t hesitate to recommend Rene Holliday Perez, Aldo Mendoza, and the entire team at McGrath St. Charles to anyone looking to buy a vehicle. You’ve earned a loyal customer. More

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I visit the dealership a few times before I made a decision to pursue financing for a new vehicle. Sebastian my sales rep was a little newer and language barrier was present but I work with him. He br decision to pursue financing for a new vehicle. Sebastian my sales rep was a little newer and language barrier was present but I work with him. He brought over Aldo his fiance manager and everything seem to be okay until. I applied for financing. I have in email specifically asking Aldo and the financing team to only run my credit because of my business through only 2 lenders. Once I place the application the communication slowed down until it stopped and I kept getting credit alerts to the point that they ran my credit through 7 different banks. I called and email and text and asked for clarity as to what was going on but communication was still minimum. When I return to the dealership for clarity. Sebastian was still at the desk scrolling on his phone. He sat me at his desk to get Aldo and they returned 30 mins later. Aldo was very dismissive towards me. Accused me of not being forthcoming with him about my credit. Questions he never asked me so how could I be misleading. I stated that Sebastian mentioned someone approved the loan but needed a higher down payment, could he inform me of which bank and what the terms where. Aldo proceeded to let me know he didn't know because he spent his day working on deals for people he could close and he didn't have time. Aldo stated he would have to search through his email and check his voicemail to confirm. Well I am sitting here go ahead and do so. No he lead with it's month end and he had other deals to worry about. Aldo blatantly mishandled my credit profile. I received a letter from the bank my credit score was 697 so why wasn't I worthy of your time. I ended up at another dealership who told me my credit was strong and I was approved within 30 minutes they stuck with me until I found the car I needed. I was beyond disappointed that my credit was bruise the way it was and Aldo said I'm the guy that makes the deal happen but yet you did nothing for me. More

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Adam was my salesman and did a great job showing me the cars I was interested in. George and Aldo as well as the sales director did everything they can to get me into the car that I needed. All very helpfu cars I was interested in. George and Aldo as well as the sales director did everything they can to get me into the car that I needed. All very helpful people and team. Would definitely go back to this dealer for future purchases. More

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