Aldo M. | Page 4

Buying a car can be very overwhelming! Shane was extremely helpful and made the car buying experience a lot less stressful. Shane was extremely helpful and made the car buying experience a lot less stressful. More

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this is a very nice dealership and i actually enjoyed doing business here. my salesman was very good doing business here. my salesman was very good More

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Great customer service and support. Would recommend for others to go always in the future. Would recommend for others to go always in the future. More

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I worked with Shane, he was a great help and was able to get my dream car into the store even when they didn’t have it. He was so understanding and kind, didn’t make me feel pressured to buy a car the first get my dream car into the store even when they didn’t have it. He was so understanding and kind, didn’t make me feel pressured to buy a car the first time I stopped by and was super honest about everything! More

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I was attended by Jarvis, a great salesman, very helpful, he got me a great deal, exactly what I was looking for, will definitely recommend to come and talk to him. Great service. he got me a great deal, exactly what I was looking for, will definitely recommend to come and talk to him. Great service. More

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Isai Raza-Avila was very pleasant to work with. Everyone I dealt with was helpful and I love my new "used" car. Everyone I dealt with was helpful and I love my new "used" car. More

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My family and I worked with Aldo and his manager Mario. We came in not sure of what to expect and really having to buy a car due to a terrible car accident. We were able to test drive two types of SUV’s, a We came in not sure of what to expect and really having to buy a car due to a terrible car accident. We were able to test drive two types of SUV’s, and we were met with a lot of patience and respect. This process is stressful as it is but Aldo and Mario were able to help us out. We had a bit of an issue with the interim manager, with disrespectful language, and tone. He seemed to interfere in the middle of our deal, and Aldo had to grab Mario before things escalated. After we were able to smooth things out with Mario, we purchased our vehicle and are very happy with the service, the pricing, and with McGrath Honda of St. Charles. More

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Out of state buyers beware! Worst experience I've ever had purchasing a vehicle. I purchased a used vehicle from them and when I arrived they told me about some hidden fees that were not listed on their o had purchasing a vehicle. I purchased a used vehicle from them and when I arrived they told me about some hidden fees that were not listed on their online advertisement - so expect to add 1k or 2k to the advertised price. They treated me as an out of state buyer awful. The nightmare really started after I purchased the vehicle. I waited over 2 months to get my tags because their title clerk made several mistakes. They didn't collect even close to the right amount of taxes at the time of sale, so I ended up having to payout of pocket for the large difference when it should have all been included in the loan. Oh and their sales managers including Nate never called me back after about a dozen of calls over the period of waiting for my tags. Ever. More

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Deceptive advertising, sechedyled a test drive online for a used civic type r and once I got to the dealership, was told I was “unable” to test drive the car, had I known this I would have chosen a different a used civic type r and once I got to the dealership, was told I was “unable” to test drive the car, had I known this I would have chosen a different dealer, also I was left waiting for almost 30 minutes with no time updates while being presented an offer, also the car had major undisclosed curb rash marks on all 4 wheels that were not pictured online More

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Aldo Mendoza was a great salesman. He took care of me throughout the process and I was very happy with him. I appreciated being able to text with him. throughout the process and I was very happy with him. I appreciated being able to text with him. More

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