Alberto Arellano
Alberto Arellano at Nissan of Torrance
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Alberto Arellano

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Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

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4.0
10 Reviews
4.0

10 Reviews

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10 Reviews of Alberto Arellano

August 31, 2024

Dealership Rating
Employee Rating

I’ve never meet such a hard workeing man than Richard Burn great representative he’s very calm and very patient with customers I never walk away unhappy because the performance maintenance is the best. More

by sheiladouglas18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 06, 2024

Nissan of Torrance responded

Hello Sheila, thank you for your kind words regarding your experience with Richard. We feel lucky to have a team member like Richard on our team. It is feedback like yours that keeps us all so motivated. Our team at Nissan of Torrance looks forward to your next visit. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 07, 2024

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I took it because I had a little problem but they got it fixed and I got my car on time. Thank you so much. More

by SHENNYORDENEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 12, 2024

Nissan of Torrance responded

Hello Shenny, we are so pleased you enjoyed your visit to Nissan of Torrance! Please don't hesitate to reach out if there's anything additional we can do for you. Kind Regards, Elizabeth Reyes Customer Relations Manager

December 02, 2023

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Employee Rating

The best 👍 to become more for my family my friend and the community of Torrence City More

by ANA9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 05, 2023

Nissan of Torrance responded

Hello Ana, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Torrance! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kind Regards, Elizabeth Reyes Customer Relations Manager

November 06, 2023

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Employee Rating

Very good customer service. I always take my car there for service. Would highly recommend them. More

by Shavonf@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2023

Nissan of Torrance responded

Hi Shavon, we are so happy to read such a great review about Nissan of Torrance! We're looking forward to your next visit with us! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 10, 2023

Dealership Rating
Employee Rating

Over charges for parts that cost $50 dollars. They want $1400 to do the job then lowered it to 1000. Very arrogant even though they are ripping people off. You need to investigate this dealer bec More

by ANGEIAMOORE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 11, 2023

Nissan of Torrance responded

Hi Angeiamoore1, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Our manager David Campos would really like to speak with you more regarding this matter. Please reach out to us at (310) 536-4000 x2225. We look forward to hearing from you. Sincerely, Nissan of Torrance

April 01, 2023

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Employee Rating

Very friendly customer service. They went above and beyond to help me out. Will definitely tell friends and family members to come for future car purchase and service. More

by achia1327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Villegas

Jun 13, 2023

Nissan of Torrance responded

Hello, we're so glad that we were able to go above and beyond your expectations! We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 13, 2023

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Employee Rating

All work was done on time! Good service for the price. Minimum wait time at Nissan of Torrance More

by ROMANOV.A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Figueredo, David Campos, Alex Camacho, Mandez Jones, Frankie Figueredo, Richard Burns , Paloma Buenrostro, Yvonne Castillo, Manny Villegas

Jun 13, 2023

Nissan of Torrance responded

Hello, thank you for your kind words and this wonderful review! We look forward to seeing you again! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 31, 2022

Dealership Rating
Employee Rating

Management is very deceiving, especially when dealing with an issue that needed to be fixed with my vehicle. They did not fix the problem with my brand new vehicle that I now can say was manipulated into More

by MaryT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chris Figueredo, David Campos, Mandez Jones, Victor Garcia, Richard Burns , Paloma Buenrostro, Yvonne Castillo, Esteban Montorro, Manny Villegas

July 02, 2022

Dealership Rating
Employee Rating

The appointment process was quick. The staff was friendly and Manny communication was good when it came to the status and process on my repair appointment. More

by SENECADWHITE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Figueredo , Manny Villegas

June 30, 2022

Dealership Rating
Employee Rating

Where do I even begin. This has been by far the best experience I have ever had at any Nissan or car service department/body shop in general. I am not from California but I More

by JONESMAYA2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Yvonne Castillo

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