Albert Berisha
Director of Customer Care
Mercedes-Benz of Boston
259 McGrath Hwy
Somerville, MA 02143
162 Reviews
Write a Review162 Reviews of Albert Berisha
February 01, 2025
Excellent service as always. Service Associate Mike Robinson always takes great care in making the visit as easy as possible! Service Associate Mike Robinson always takes great care in making the visit as easy as possible! More
Other Employees Tagged: Jeff Davis, Michael Robinson
January 30, 2025
Best experience I have had in a dealership in more than 40 + years. Sales and service have been exceptional. Schneider has been more helpful in the short time I’ve been a customer at the dealership than 40 + years. Sales and service have been exceptional. Schneider has been more helpful in the short time I’ve been a customer at the dealership than all other service advisors and or managers combined. More
Other Employees Tagged: Paolo Castro, Richie Bautista, Schneider Limose
January 29, 2025
This dealership is a first class operation from top to bottom…..exceptionally professional yet cordial ! bottom…..exceptionally professional yet cordial ! More
Other Employees Tagged: Patrick Titshaw, Anthony Dinardi, Jimmy Maniatis, Erika Pineda, Matt Murphy, Michael Wetzonis, Schneider Limose
January 24, 2025
I recently had my vehicle serviced at Mercedes Benz of Boston and I was thoroughly impressed by the level of professionalism displayed by everyone on the team. From the moment I arrived, the staff gree of Boston and I was thoroughly impressed by the level of professionalism displayed by everyone on the team. From the moment I arrived, the staff greeted me warmly and made me feel welcome. Mr. Albert Berisha, customer service manager has done a great work because each team member I interacted with was knowledgeable, courteous, and dedicated to providing excellent service. Specially Mr. . Schneider took his time to explain the services my car needed and answered all my questions with patience and clarity. I truly appreciated their transparency and commitment to customer satisfaction. The service was completed in a timely manner, and my car was returned in great condition. It’s refreshing to see such a cohesive and professional team working together to ensure a positive experience for consumers. I highly recommend Mercedes-Benz of Boston to anyone who needs a service for their Mercedes-Benz. More
Other Employees Tagged: Patrick Titshaw, Schneider Limose
January 19, 2025
Albert Berisha and his team will take great care of you at this dealership. Always on time and available for questions. I highly recommend them! at this dealership. Always on time and available for questions. I highly recommend them! More
Other Employees Tagged: Guys on reception ramp
January 13, 2025
Fantastic service. They did the job quickly. Kept me notified on their progress. Made sure my car was clean when they were finished. They did the job quickly. Kept me notified on their progress. Made sure my car was clean when they were finished. More
Other Employees Tagged: Matt Stoddard, Patrick Titshaw, Anthony Dinardi, Jimmy Maniatis, Erika Pineda, Michael Robinson, Ryan Ramsingh, Matt Murphy, Schneider Limose
January 04, 2025
Great customer service ,excellent experience, very nice group of people . I would definitely recommend to all. group of people . I would definitely recommend to all. More
Other Employees Tagged: Patrick Titshaw, Anthony Dinardi, Jimmy Maniatis, Erika Pineda, Ryan Ramsingh, Matt Murphy, Michael Wetzonis, Schneider Limose
December 17, 2024
I had an excellent experience servicing my GLE at Mercedes Benz of Boston. Albert, my service advisor and his team are the ultimate professionals and I can trust them with their knowledge and recomme Mercedes Benz of Boston. Albert, my service advisor and his team are the ultimate professionals and I can trust them with their knowledge and recommendations towards service and maintenance on my car. I will be back to service my car here because of the great customer care and excellent service they provide. More