Albert Berisha
Director of Customer Care
Mercedes-Benz of Boston
259 McGrath Hwy
Somerville, MA 02143
149 Reviews
Write a Review149 Reviews of Albert Berisha
November 02, 2024
Always First Class. Have been with this dealership for 20 years. Albert Berisha is simply an outstanding Service Advisor. He is not only extremely professional, but a Have been with this dealership for 20 years. Albert Berisha is simply an outstanding Service Advisor. He is not only extremely professional, but always goes beyond the call of duty to make sure to make my service experience as timely and convenient as possible. Greatly appreciated! Alexio, though fairly new at this dealership, was very helpful and has already adopted the high standards of Mercedes Benz. More
Other Employees Tagged: Alexio
October 26, 2024
Ronald Escobar took time out of his sales day to walk my wife and I through the dashboard features of her GLS after a service appointment. He went above and beyond for a customer who did not purchase the ve wife and I through the dashboard features of her GLS after a service appointment. He went above and beyond for a customer who did not purchase the vehicle from him (or the dealership)- can't say enough about how accommodating he was and how helpful he was in getting us up to speed so quickly. More
Other Employees Tagged: Ronald Escobar
October 18, 2024
excellent customer service great environment. I’m really satisfied with Mercedes of Boston. Jimmy is a great advisor. I have no words for Jimmy really professional good customer support. I’m really satisfied with Mercedes of Boston. Jimmy is a great advisor. I have no words for Jimmy really professional good customer support. More
Other Employees Tagged: Matt Stoddard, Jimmy Maniatis
October 14, 2024
I had a great experience with the service department as usual. Albert and hit team provided me with excellent service and communication during my appointment for my GLE 350. I would recommend this dealersh usual. Albert and hit team provided me with excellent service and communication during my appointment for my GLE 350. I would recommend this dealership and especially the service department to my friends and family! More
October 09, 2024
I had a great experience with Albert Berisha, the service manager at the Mercedes dealership in Boston. Albert was highly knowledgeable and attentive, taking the time to explain the services needed f service manager at the Mercedes dealership in Boston. Albert was highly knowledgeable and attentive, taking the time to explain the services needed for my vehicle in a clear and concise manner. His professionalism and genuine care for customers stood out, making the service process smooth and hassle-free. I appreciate his commitment to quality and customer satisfaction. Highly recommend working with him for any service needs! More
October 02, 2024
The professionalism and attentiveness Albert displayed made my interaction smooth and enjoyable. I also had the pleasure of meeting the owner, Herb Chambers, who also left a positive impression with his made my interaction smooth and enjoyable. I also had the pleasure of meeting the owner, Herb Chambers, who also left a positive impression with his politeness. It’s always refreshing to meet people who excel in their craft and maintain such courteous attitudes. Signed a satisfied customer; Michelle Reese. More
Other Employees Tagged: Rob Tinkham, Patrick Titshaw, Schneider Limose, Edgar Santana, Kim Do , Seth car rentals, polite and accommodating.
October 01, 2024
Boston MB folks always work hard on behalf of their customers, If something does go wrong, it is usually the fault of Mercedes Benz nationwide systems problem (e.g., lousy inventory management on the n customers, If something does go wrong, it is usually the fault of Mercedes Benz nationwide systems problem (e.g., lousy inventory management on the new EQE supply chain. More