Albert Berisha
Albert Berisha at Mercedes-Benz of Boston

Albert Berisha | Page 18

Director of Customer Care

Mercedes-Benz of Boston

259 McGrath Hwy
Somerville, MA 02143

4.9
191 Reviews
4.9

191 Reviews

Write a Review

191 Reviews of Albert Berisha

August 20, 2021

Dealership Rating
Employee Rating

The most knowledgeable, professional, and honest dealership I’ve ever visited. Service is nothing short of outstanding. I would never buy an MB elsewhere. More

by gilarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 20, 2021

Mercedes-Benz of Boston responded

Wow! We're so honored to have such a great review from you! Thank you for leaving your five stars for Mercedes-Benz of Boston! We look forward to servicing your new vehicle in the future!

August 14, 2021

Dealership Rating
Employee Rating

Best service of any dealer ever. Albert is extraordinary. Whole process was great More

by jman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 16, 2021

Mercedes-Benz of Boston responded

We're glad to hear Albert has made your experience worthy of a five-star rating! Thank you for being part of the Mercedes-Benz of Boston family!

August 11, 2021

Dealership Rating
Employee Rating

Mercedes-Benz of Boston has the most professional service department I’ve ever dealt with - including especially Albert Barisha. Performance has been flawless. That’s the key for me. More

by Mcpentz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Titshaw

Aug 12, 2021

Mercedes-Benz of Boston responded

Thank you for your awesome five-star rating! We're glad to hear Albert and the Mercedes-Benz of Boston team made this such a positive visit! We look forward to seeing you at your next service appointment!

August 06, 2021

Dealership Rating
Employee Rating

Albert in the Service Department is the absolute BEST to deal with and provides service unlike anything I have ever received in my 50+ years of owning a car. He is an incredible asset to the Herb Chambers M More

by normang212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 09, 2021

Mercedes-Benz of Boston responded

We're so happy to hear this! Albert is indeed an incredible asset to our team and we definitely consider ourselves lucky to have him. Thank you for being a Mercedes-Benz of Boston customer. We appreciate your support and look forward to your next visit!

August 05, 2021

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Employee Rating

. Best place to get your car serviced and the people are very friendly I would recommend this for everyone! Always get all my service done right! More

by Tomzmelrose
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Aug 06, 2021

Mercedes-Benz of Boston responded

Reviews like this one make our day! Thanks from the Mercedes-Benz of Boston team!

August 05, 2021

Dealership Rating
Employee Rating

Personable and efficient service, They always make it easy and convenient for me. I would not go anywhere else. Thank you Albert and Julio!! More

by Virginia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julio Carvajal

Aug 06, 2021

Mercedes-Benz of Boston responded

We're so happy to hear we could make this a five-star experience for you, Virginia! Thanks so much for leaving Albert and Julio your great review!

July 31, 2021

Dealership Rating
Employee Rating

Patrick Titshaw in Summerville has been incredibly helpful, attentive, timely and professional. He is respectful, taking time to explain and listen. Truly delightful to have his help. Thumbs up! More

by llhsiao2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Titshaw

Aug 02, 2021

Mercedes-Benz of Boston responded

This review means more to Patrick and our team than you know! Thank you for the awesome five-star rating and for being a loyal customer! - Mercedes-Benz of Boston

July 28, 2021

Dealership Rating
Employee Rating

Customer service average Had to go back 2 timesFirst Customer service average Had to go back 2 times First was told car would take a couple hours Then it would be ready at 5 I went at 5 and was told More

by Louis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Titshaw

Jul 29, 2021

Mercedes-Benz of Boston responded

We appreciate the honest review, Louis. We're sorry to hear about this and we encourage you to reach out to us if you'd like to discuss these concerns further. We look forward to providing a five-star experience next time. Thank you, Mercedes-Benz of Boston

July 26, 2021

Dealership Rating
Employee Rating

Efficient, on time, perfection, polite, best dealer around, and jimmy is the best service rep ever. Also the valet service and Ron that drops off a loaner and then brings my car back, a perfect gentle More

by Sew-it
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 28, 2021

Mercedes-Benz of Boston responded

Thank you for these kind comments - we can't wait to share them with Jimmy, Ron and the rest of the team! Your business is greatly appreciated by all of us here at Mercedes-Benz of Boston and we look forward to your next visit!

July 23, 2021

Dealership Rating
Employee Rating

It's NICE to know you can depend on great service for your Mercedes in these trying times you can count on them at home or at Mercedes Benz dealership . More

by R Nelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erika Pineda, Michael Robinson

Jul 27, 2021

Mercedes-Benz of Boston responded

This review is so great to read! Thank you for taking the time to leave us your kind words and five-star rating! We look forward to seeing you at your next service visit! - Mercedes-Benz of Boston

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