Alark Patel | Page 4

Got the color car I wanted with no hassles! Went in to Springfield Hyundai to just test drive a 2016 Tucson and came out with a great new car (2015 Sonata Sport with the works - premium and te Went in to Springfield Hyundai to just test drive a 2016 Tucson and came out with a great new car (2015 Sonata Sport with the works - premium and tech package) AND a great deal (more $ off than expected, lower APR than expected and lower monthly payments than expected). We wanted a different color car than what they had on hand so was pleasantly pleased they found one at a different dealer and we picked it up within 2 days. This was our second experience at Springfield Hyundai and both times we came out with the perfect car for us at the perfect price!! Will to back again when we are in need of another car!! More

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Don't worry, we got you covered! Before my arrival at Springfield Hyundai I did an online inquiry and the concierge service responded expeditiously along with a problem solving answe Before my arrival at Springfield Hyundai I did an online inquiry and the concierge service responded expeditiously along with a problem solving answer that met my vehicle need. Upon my arrival I was greeted at the front of the dealership with a courteous happy salesman. That salesman and the Springfield Hyundai team mediated the best deal that I could find, and it was a winner! Thank you so much! KB More

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Unbelievable, THANK YOU!!! I am THANKFUL, that I was able to make the deal, I really felt buried and taken advantage of with the previous deal I was in, I can actually breathe a I am THANKFUL, that I was able to make the deal, I really felt buried and taken advantage of with the previous deal I was in, I can actually breathe again. More

by SOFOCUSED72 Verified Customer Verified Customer

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Compliments An outstanding experience from beginning to end of purchase. Friendly, courteous, no pressure styles and truly professional service. Special recogni An outstanding experience from beginning to end of purchase. Friendly, courteous, no pressure styles and truly professional service. Special recognition for John Barone in sales and Katryn Almony in service. Mike Wolf More

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Looked to trade in a 2012 John was great. He was patient and really listened to what I was looking for. I appreciate the time that he took w/ me in my purchase of the new car John was great. He was patient and really listened to what I was looking for. I appreciate the time that he took w/ me in my purchase of the new car. More

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Great Service Everyone in the dealership was wonderful and very helpful- Don Mack was especially awesome. He was so great with me and my daughter Mary Kate- It Everyone in the dealership was wonderful and very helpful- Don Mack was especially awesome. He was so great with me and my daughter Mary Kate- It was great that she had her 1st experience at a car dealership the was so positive. Don Mack was extra great with helping us. He kept that smile on his face the whole time. So Friendly!!!!!! Everyone was really nice at this dealership!!!!!! Thank You, Mary Beth Harrington More

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Joe DeAmbrosio, hope spelling is correct, was great. Process went smoothly and Joe took good care of us. Never felt pressured to purchase. The manager who stopped by to see us to explain financing opti Process went smoothly and Joe took good care of us. Never felt pressured to purchase. The manager who stopped by to see us to explain financing options was very helpful. Would definitely purchase in the future. More

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Why didn't I go here first From the moment I stepped in the door, I was treated with the utmost respect. Rosa worked her magic along with Alark. Both worked extremely hard to From the moment I stepped in the door, I was treated with the utmost respect. Rosa worked her magic along with Alark. Both worked extremely hard to get me in a car. On top of it all, they had to deal with me which isn't easy. Rosa dealt solely with me, not bouncing between 2-3 other customers. I had her full attention. After spending nearly a entire Saturday being pushed off, Rosa made it feel like I was walking in her home....with open arms and comfort. The entire crew at Springfield Hyundai are an amazing team. Thank you for all your hard work and dedication. If and when I am in need of a new vehicle, I know the first and only place I'll be heading to. More

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Great place, Awesome people, terrific car. Go and get a vehicle from Springfield Hyundai. They will treat you like family.They're very trustworthy just ask for Keith and he'll be able to take c Go and get a vehicle from Springfield Hyundai. They will treat you like family.They're very trustworthy just ask for Keith and he'll be able to take care of you.The managers Anthony, Alark and Bob were terrific. And the finance manager Gary was able to have my paperwork done in a timely fashion. It's not like some of those dealerships that keep you waiting for hours. they were fast and efficient and will always get my business. More

by BIGGIEAUTO Verified Customer Verified Customer

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Terrible Customer Service When I first went here I got an advertisement in the mail. So my mom and I went to see if we could get into a new car. After sitting for about 8 to 10 When I first went here I got an advertisement in the mail. So my mom and I went to see if we could get into a new car. After sitting for about 8 to 10 hours I did drive away with a used Santa Fe. On the test drive I heard a sound from the back tire. We were told its because of the new tires. Okay. As time went on about a few months down the road, the engine light came off and on, my gas gauge wouldnt work. It stayed under E up until I traded it in a week ago. They wouldnt fix these things, but they did rig it enough so when I drove off the lot a few days later it was broke again. But they did let me know I had to fix the fuel injection. This is the same year I bought the car. How did it pass inspections when you certified it to resell it? So since I received another letter in the mail stating they wanted to buy it back for up to 10000 dollars I decided maybe I can go back and possibly just get a new car. Well again my mom and daughter and I go up there and the people we spoke to before just looked at us. Didnt greet us or anything. They decided to send a heavy set man over to us to basically say screw you we cant help you and we know what we sold you and we dont want our lemon back. They didnt want to run credit or write down information. Just chose to look like sheep behind their big desk and stare at us. It was embarrassing and very rude! We left and went up the street to Toyota where a girl named Maria helped us and welcomed us with open arms ad a smile. Even though it was half an hour before closing. I left my information with her and she promised to call me by 2 the next day. And she did by 130! And all the stuff they said they couldnt do she did! And still got me lower payments and a newer car with no money down. I will never go back to that Hyundai dealership again. There are other names I just cant remember who else "helped" over time. More

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