Alark Patel | Page 6

Great hard working friendly people! I needed a new car and fast! A car I was financing from another local dealership was on its last leg and I was upside down in it. But the team at Spr I needed a new car and fast! A car I was financing from another local dealership was on its last leg and I was upside down in it. But the team at Springfield Hyundai did everything to make this process as easy as possible. Even with my trade givin me more than I ever expected! The dedication of Michelle and her timely responses whenever I had a question is what really made me choose to purchase my vehicle. Then Alark's dedication to finding me a bank that worked for my budget and getting me a great rate as well. Then I can't forget my salesman Steve... I bought a car a few years back from him he was great then and he was even more amazing now! A true vet in the car business he doesn't bs you and does everything in his power to make this a seemingly painless process. The hospitality is one I have never experienced before from a dealership. While my car was getting ready for delivery they knew I had prior engagements and allowed me to take one of their certified vehicles (a 2013 Hyundai Elantra) which ran as great as any brand new car I have ever driven. They even offered my son pizza while we were finising everything up. Who does that? It wasn't for the customers this was this employees lunch and when my 3 year old saw him with it as he was on his way out the door he gave his pizza to him without hesitation. The hospitality, the atmosphere, the dedication from not just sales but the management team, and supporting staff is the best I have ever experienced. I am glad to be part of the Springfield Hyundai family and would recommend anyone looking for a car to go to these guys. You won't feel like another customer or just a commission check. They make you feel as though you're apart of their family, and that's because you are. Thank you guys for an amazing experience you have truly given me an everlasting impression of the way the car business should work and what great customer service looks like. More

Report | Print

Springfield Hyundai Everyone at the dealership was very friendly and personable with absolutely no pressure. I would like to particularly acknowledge our sales person Cur Everyone at the dealership was very friendly and personable with absolutely no pressure. I would like to particularly acknowledge our sales person Curtis Wilson. He was very well informed and knowledgeable about the vehicle we eventually purchased and took all the time necessary to explain its various features and answer our questions. All in all, definitely one of our most pleasant car buying experiences. I would certainly recommend this salesperson and dealership to others. More

Report | Print