Dealership Experience
6 yrs, 5 mos
Industry Experience
52 yrs, 11 mos
Languages Spoken
English
105 Reviews
Write a Review105 Reviews of Alan Royce
November 20, 2024
Amazing Service and Amazing people who work hard to be the best! It's always a pleasure to work with the best at Basney Honda! the best! It's always a pleasure to work with the best at Basney Honda! More
Other Employees Tagged: Ron Lemanski, Ken Bloss, Austin Aufie, Chris Dittrich, Cynthia Krause, Curt Seufert, Madsion Smith, Steve Gagyi
October 24, 2024
Every person that has anything to do with Basney is top notch and I am going to lease every car there for the rest of my life. notch and I am going to lease every car there for the rest of my life. More
Other Employees Tagged: Chip Basney, Jay Basney, Chris McGowan, Ron Lemanski, Ken Bloss, Cynthia Krause, Curt Seufert, Madsion Smith, Steve Gagyi
September 28, 2024
The staff is very customer oriented and they do a very good job of listening to what the customer needs. good job of listening to what the customer needs. More
Other Employees Tagged: Chip Basney, Jay Basney, Ken Bloss
June 26, 2024
The service advisor did a great job. The service technician also did a wonderfull job. The service technician also did a wonderfull job. More
Other Employees Tagged: Austin Aufie, Cynthia Krause, Curt Seufert, Madsion Smith, Steve Gagyi
April 06, 2024
Service Manager Alan Royce and service advisor Austin were excellent to deal with. I had a complex engine issue. I was ripped off by the last place I used. My legal counsel recommended I turn to Ba were excellent to deal with. I had a complex engine issue. I was ripped off by the last place I used. My legal counsel recommended I turn to Basney Honda to have my engine issue properly resolved. They use Basney Honda them selves. I had to drive over an hour to get to this Dealership. My car was repaired properly here. Alan Royce was so helpful explaining the situation in a way I could understand when things got overwhelming for me. I appreciated his guidance. Austin is so calm and easy going it was a pleasure dealing with him. My car is solid now. It drives like a new car. I highly recommend this service department especially for widows, single ladies. Honestly and integrity is what you will find here. More
Other Employees Tagged: Austin Aufie
January 18, 2024
I recently had the pleasure of experiencing unparalleled service at Basney Honda, and I wanted to highlight the outstanding work of the service department, with a special mention of Curt Seufert. From th service at Basney Honda, and I wanted to highlight the outstanding work of the service department, with a special mention of Curt Seufert. From the moment I arrived, the service team at Basney Honda demonstrated a commitment to excellence. Curt Seufert, in particular, went above and beyond to ensure that my experience was not only efficient but also exceptionally positive. His professionalism, attention to detail, and dedication to customer satisfaction truly set the standard for outstanding service. Curt took the time to thoroughly explain the maintenance process, addressing any questions or concerns I had. His communication skills and friendly demeanor made the entire service experience seamless and enjoyable. It's evident that Curt takes pride in his work and is genuinely invested in the well-being of the vehicles and the satisfaction of the customers. The efficiency of the service department at Basney Honda was impressive. The team worked diligently to complete the maintenance promptly without compromising on the quality of their work. I left the dealership confident that my vehicle had received the best care possible. I appreciate Curt Seufert's professionalism and the exceptional service provided by the entire service department at Basney Honda. It's clear that customer satisfaction is a top priority for this team. If you're looking for a dealership with a service department that goes the extra mile, I highly recommend Basney Honda – and be sure to ask for Curt Seufert for an unparalleled service experience. Thank you, Curt, and the entire Basney Honda service team! More
Other Employees Tagged: Austin Aufie, Cynthia Krause, Curt Seufert , Brian Lynn
January 17, 2024
Friendly, honest service. . very informative about my auto sevices and what they deemed necessary in the future. Nice work . very informative about my auto sevices and what they deemed necessary in the future. Nice work More
Other Employees Tagged: Austin Aufie, Cynthia Krause, Curt Seufert , Brian Lynn
January 16, 2024
They were able to fix my tire very quickly just like always. They're always helpful with our needs always. They're always helpful with our needs More
Other Employees Tagged: Austin Aufie, Cynthia Krause, Curt Seufert , Brian Lynn
November 25, 2023
The tech immediately looked at the car and solved the problem in a minute. Brilliant. problem in a minute. Brilliant. More
Other Employees Tagged: Austin Aufie, Cynthia Krause, Curt Seufert , Brian Lynn
November 09, 2023
Service was very good and staff was quite helpful. Carwash was an added plus and helpful in my clean car maintenance. Carwash was an added plus and helpful in my clean car maintenance. More
Other Employees Tagged: Austin Aufie, Cynthia Krause , Brian Lynn, Don Perkins III