Alan Royce
Alan Royce at Basney Honda
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Alan Royce

Service Manager

Basney Honda

3820 Grape Rd
Mishawaka, IN 46545

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4.5
105 Reviews

Dealership Experience

6 yrs, 5 mos

Industry Experience

52 yrs, 11 mos

Languages Spoken

English English

4.5

105 Reviews

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105 Reviews of Alan Royce

November 20, 2024

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Employee Rating

Amazing Service and Amazing people who work hard to be the best! It's always a pleasure to work with the best at Basney Honda! More

by DHAMMER151
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

October 24, 2024

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Every person that has anything to do with Basney is top notch and I am going to lease every car there for the rest of my life. More

by soxwinsoxwin
Service Price Transparency
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Recommend Dealer
Yes

September 28, 2024

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The staff is very customer oriented and they do a very good job of listening to what the customer needs. More

by ckporter40
Service Price Transparency
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Recommend Dealer
Yes

June 26, 2024

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The service advisor did a great job. The service technician also did a wonderfull job. More

by jgosc
Service Price Transparency
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Recommend Dealer
Yes

April 06, 2024

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Service Manager Alan Royce and service advisor Austin were excellent to deal with. I had a complex engine issue. I was ripped off by the last place I used. My legal counsel recommended I turn to Ba More

by Jo
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Austin Aufie

January 18, 2024

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I recently had the pleasure of experiencing unparalleled service at Basney Honda, and I wanted to highlight the outstanding work of the service department, with a special mention of Curt Seufert. From th More

by Ktaylor
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Austin Aufie, Cynthia Krause, Curt Seufert , Brian Lynn

January 17, 2024

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Friendly, honest service. . very informative about my auto sevices and what they deemed necessary in the future. Nice work More

by ducal_cassias.0r
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Austin Aufie, Cynthia Krause, Curt Seufert , Brian Lynn

January 16, 2024

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Employee Rating

They were able to fix my tire very quickly just like always. They're always helpful with our needs More

by stephen.spiritoso
Recommend Dealer
Yes

Other Employees Tagged: Austin Aufie, Cynthia Krause, Curt Seufert , Brian Lynn

November 25, 2023

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Employee Rating

The tech immediately looked at the car and solved the problem in a minute. Brilliant. More

by brogers149
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Aufie, Cynthia Krause, Curt Seufert , Brian Lynn

November 09, 2023

Dealership Rating
Employee Rating

Service was very good and staff was quite helpful. Carwash was an added plus and helpful in my clean car maintenance. More

by crbsbin@aol.com
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Austin Aufie, Cynthia Krause , Brian Lynn, Don Perkins III

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