Alan Mansfield

Our salesperson went above and beyond to help us with the purchase of a new vehicle. Our sales manager is always very helpful and willing to go the extra mile in order to satisfy the customer. purchase of a new vehicle. Our sales manager is always very helpful and willing to go the extra mile in order to satisfy the customer. More

by npchell Verified Customer Verified Customer

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Amanda the cashier was fantastic! Not happy about the high price for B service. Nothing wrong with service though. Much better than broad street Not happy about the high price for B service. Nothing wrong with service though. Much better than broad street More

by MLYONS1142 Verified Customer Verified Customer

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Had an engine failure while on the road from Florida. Alan at Midlothian took care of my vehicle in a timely and professional manner. The head of the service department went above and beyond the call of Alan at Midlothian took care of my vehicle in a timely and professional manner. The head of the service department went above and beyond the call of duty to get us back on the road. If I lived close to the Richmond area Midlothian would be the place I would choose to get my service done. More

by SROCHE74 Verified Customer Verified Customer

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Experience was great. How do I get an extended warranty on my vehicle? Please contact me. Thanks. How do I get an extended warranty on my vehicle? Please contact me. Thanks. More

by DSANDERS13 Verified Customer Verified Customer

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This dealership was amazing. I recently bought a new to me 2011 sprinter from a less than reputable dealership. I brought it in for service and Cheyne in the service department d I recently bought a new to me 2011 sprinter from a less than reputable dealership. I brought it in for service and Cheyne in the service department didn’t bat an eye at what is probably the ugliest fan they’ve seen in years. He still treated me as if it was a brand new model and bath and night at how old my Bam was. Dealership kept constant contact with me while the work was being done and call me when my van is ready to be picked up. They gave me a full service report of what was done, and everyone who I interacted with was amazing. More

by SONNYRVA Verified Customer Verified Customer

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Once you’re in the queue, they do pretty good. They could do with better communication, answering the phone, etc.. my $5000 prepaid electrical part was available in two days. My appointment took t They could do with better communication, answering the phone, etc.. my $5000 prepaid electrical part was available in two days. My appointment took two weeks. More

by HEDRICKDR1 Verified Customer Verified Customer

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Everyone is very friendly at this dealership. The service folks were all upfront and honest. I will definitely use them again for my dealership needs. The service folks were all upfront and honest. I will definitely use them again for my dealership needs. More

by JIMSHORNE Verified Customer Verified Customer

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Extremely happy with the service I received. They surprised me by getting it done early! They surprised me by getting it done early! More

by joelglasgow Verified Customer Verified Customer

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Always a great experience! On this most recent visit they went above and beyond!! Very professional and very considerate!!. On this most recent visit they went above and beyond!! Very professional and very considerate!!. More

by CAPTDAN15 Verified Customer Verified Customer

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Mercedes customer service has gone down a lot the last few years; for the worst. few years; for the worst. More

by laney4realestate Verified Customer Verified Customer

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