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Alan Brown
Refer Me
333 Reviews
Getting up every morning and wanting to go to work is awesome when you work with a great group of fellow team members and for the best dealership! Helping my customers to have the best possible service experience is my goal. Camping is my passion so feel free to bring that up in our conversations! Hope to see you soon for all your service needs.
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333 Reviews of Alan Brown
September 07, 2024
It is easy to drop off the vehicle for service at Handy. Alan greets you with a smile and leaves you with a smile. All questions answered and service results explained. Alan greets you with a smile and leaves you with a smile. All questions answered and service results explained. More
by mindy
Helpful 
August 28, 2024
Alan is extremely kind and respectful. I am amazed by how attentive his service is every time I go in to get my car looked at. Thank you for your time!! I am amazed by how attentive his service is every time I go in to get my car looked at. Thank you for your time!! More
by lina
August 22, 2024
They are a great dealership. Everyone is always very friendly and courteous when I bring my car in for service. I recommend them very highly. Everyone is always very friendly and courteous when I bring my car in for service. I recommend them very highly. More
by paggieking
Verified CustomerOther Employees Tagged: Victoria Barbagallo
August 22, 2024
Friendly, prompt, and thorough service with no “surprises.” Thank You, Alan and Handy Toyota Service Team! “surprises.” Thank You, Alan and Handy Toyota Service Team! More
by kvnfavreau
Other Employees Tagged: Darren Callan
August 22, 2024
Alan did great job of reaching out to company for my extended warranty and getting all set up for couple things that were covered by the warranty. extended warranty and getting all set up for couple things that were covered by the warranty. More
by brenda_hmmnd
Other Employees Tagged: Jean Marie Bugwiza, Zach Sanders
August 19, 2024
I dropped it two stars because I had to go back for something they did wrong. Then they charged me for fixing the issue. I called them and they refunded me immediately. Still it was a pain to have to g something they did wrong. Then they charged me for fixing the issue. I called them and they refunded me immediately. Still it was a pain to have to go back More
by 13mikethompson
Other Employees Tagged: Lee Bodette, William Westen
August 16, 2024
Received notification that Handys had the parts to resolve the 2022 highlander recall. Made an appt next day and they were able to get me in within a week. They estimated recall work to be about an resolve the 2022 highlander recall. Made an appt next day and they were able to get me in within a week. They estimated recall work to be about an hour and that was correct too. It was more like 45min. I’m assuming they did great work because the bumper hasn’t fallen off yet. During our wait time we worked with Cody (sales). He recognized us in the lot looking at Tundras and came over to immediately help. More
by cwlumbra
Other Employees Tagged: Cody Durkin
August 16, 2024
Friendly professional service. I can always count on Handy Toyota for all my servicing needs. I especially like working with Alan Brown in the service department. He's knowledgeabl I can always count on Handy Toyota for all my servicing needs. I especially like working with Alan Brown in the service department. He's knowledgeable, has good communication skills and really enjoys his work and making customers his priority. He also gives good advice on cruises. Hope you enjoy your upcoming cruise Alan because you certainly deserve it!! More
by melarotre
August 13, 2024
Excellent Customer Experience! After a state inspection, we found out the rotors and pads needed to be replaced, therefore the state inspection on our 2012 Prius Plugin failed the After a state inspection, we found out the rotors and pads needed to be replaced, therefore the state inspection on our 2012 Prius Plugin failed the inspection. We needed to come back for another appointment to have them replaced. Alan does such an outstanding job in coordinating an appointment to have the brakes replaced. While we were there we found out there was a nail in the sidewall of our tire. Alan set up a rental for me to go back home to pick up a set of tires, they could install on the vehicle. Alan does provide an Excellent Customer Experience. If I was Alan’s boss, I would give him a raise! Thanks Alan! More
by mike
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