Alan Brown
Alan Brown at Five Star Chevrolet
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Alan Brown

General Manager

Five Star Chevrolet

1735 SOUTH I-35E
Carrollton, TX 75006

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4.9
76 Reviews
4.9

76 Reviews

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76 Reviews of Alan Brown

December 20, 2024

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Employee Rating

This dealership has wonderful team that helped us get this truck. Always feel like family taking care of family. We love coming here. We bought two vehicles this year at this dealership. Didn’t go anywhe More

by Dave and Charlotte Holbrook
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 21, 2024

Five Star Chevrolet responded

Dave and Charlotte, We're absolutely thrilled to hear you feel so comfortable when you visit us. It means a lot that you chose us for both of your vehicle purchases this year. We're so proud of Kaylin for helping you find exactly what you wanted, and we're happy you had such a great experience with Austin, Jeff, James, and our finance team. Continue to reach our staff at 972-389-6700 should you need our vehicle advice. Thank you for your loyal business and for being part of the Five Star Chevrolet family! Best regards, Alan Brown, General Manager

December 04, 2024

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Outstanding service department for those that are very particular about their cars. My service advisor, Amanda Agosta, has been taking excelling care of me for YEARS at Sam Pack Chevy. More

by ErikRadle
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Amanda Agosto

Dec 05, 2024

Five Star Chevrolet responded

Erik, We're thrilled to hear that Amanda and the Five Star Chevrolet service team has been providing you with exceptional services for years. It's great to know that we are meeting your high standards. We appreciate your continued loyalty and look forward to serving you in the future. Give us a call at 972-389-6700 for your next appointment. Thank you, Chris Selbach, Service Director

November 24, 2024

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5 star experience all around from Sam Pack’s Five Star Chevrolet! Every member of the team went out of their way to make my experience easy, fun, and informative. From test drives to breakdowns on the bes More

by Miranda
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Trade-in Experience
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Recommend Dealer
Yes
Nov 25, 2024

Five Star Chevrolet responded

Miranda, Thank you so much for your kind endorsement of the Five Star Chevrolet staff. We are grateful Lloyd was able to take some of the stress out of replacing your vehicle. To ensure your driving experience is a good one, please stop by or call 972-389-6700. We are here to share our technical and care advice. Safe travels and thanks for shopping at our dealership. Best regards, Alan Brown, General Manager

October 09, 2024

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Every single person I interacted with was awesome. Jeff and Andrés made me feel very much taken care of. I've been telling everyone in my family and friend group how great my experience was. Andrés ha More

by andrewccastillo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 09, 2024

Five Star Chevrolet responded

Congratulations, andrewccastillo, on your lease agreement with Five Star Chevrolet. Helping you enjoy your new vehicle is the goal now. Give Jeff, Andres, or me a call at 972-389-6700. We look forward to building a trusted relationship with you. Thank you for your great endorsement and business. Take care, Alan Brown, General Manager

September 30, 2024

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Finance team was great! ! They both went above and beyond to help us with our new purchase. More

by wheelee2004
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Recommend Dealer
Yes
Oct 01, 2024

Five Star Chevrolet responded

Congratulations, wheelee2004, on your purchase at Five Star Chevrolet! Your business is important to us, and we're dedicated to providing exceptional service. If you would like to review the features on your vehicle, please reach us at 972-389-6700. Enjoy your drive time! Thank you, Alan Brown, General Manager

September 30, 2024

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Everyone is so kind and helpful and makes you feel like family. I highly recommend the for your next purchase!! More

by Monica
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Trade-in Experience
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Recommend Dealer
Yes
Oct 01, 2024

Five Star Chevrolet responded

Monica, It was our pleasure to help you purchase a new vehicle at Five Star Chevrolet. Your business and recommendation mean a lot to us. Reach us at 972-389-6700 any time you need our auto advice. We want to help you fully enjoy your ride. Thank you, Alan Brown, General Manager

August 25, 2024

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Very nice experience quick and pain less look forward to next time with five star More

by briandsaxon
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Recommend Dealer
Yes
Aug 26, 2024

Five Star Chevrolet responded

Brian, Thank you so much for shopping at Five Star Chevrolet! Your endorsement and business are truly appreciated. When I or our team can address questions about your new vehicle, call us at 972-389-6700. We are here to ensure you a great ownership experience. Congratulations! Best regards, Alan Brown, General Manager

August 20, 2024

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Exceptional service from Alan and his team! Communication was great! I will definitely be back next time I need new vehicle or service on an existing vehicle. Top notch service! More

by CelinaTx
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Amanda Agosto, Nathan Kovalchuk

Aug 21, 2024

Five Star Chevrolet responded

CelinaTx, Customer experience is the focus at Five Star Chevrolet. Thank you for recognizing our efforts. We look forward to scheduling future service appointments at 972-389-6700. Safe travels! Sincerely, Chris Selbach, Service Director

June 18, 2024

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they listened to what I wanted in a Silverado and help me find the right vehicle. They were very responsive throughout the process, including helping me find the aftermarket accessories that I wanted. I will More

by Scott
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Butler

Jun 19, 2024

Five Star Chevrolet responded

Congratulations, Scott, on your Silverado from Five Star Chevrolet. If there is anything else we can do for you, please reach us at 972-389-6700. John and I want to make certain you fully enjoy your new truck. Sincerely, Alan Brown, General Manager

May 25, 2024

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Our experience here was fantastic. I initially reached out to Lloyd online for a test drive. Not only was the car waiting for me but the whole experience was no pressure. He knew I was More

by rostonerin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lloyd Facen

May 26, 2024

Five Star Chevrolet responded

Rostonerin, Thank you for returning to Five Star Chevrolet during your vehicle search. Lloyd and our sales team continue to focus on customer satisfaction. Be sure to call 972-389-6700 if questions arise with your car. We are here to share our knowledge and help you fully enjoy your ride. Thanks again for your business and your feedback! Best regards, Alan Brown, General Manager

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