Alainea Butler

Good customer service. Always helpful and always answer my questions or uf they can't answer them themselves they get me an answer. Always helpful and always answer my questions or uf they can't answer them themselves they get me an answer. More

by rzapata7707 Verified Customer Verified Customer

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I called a few Hyundai dealerships and when i called Downey i knew they were the ones i can take my car too! Every other Hyundai i called were not very helpful… and when i called Downey service Alainea Downey i knew they were the ones i can take my car too! Every other Hyundai i called were not very helpful… and when i called Downey service Alainea was very nice and answered all my questions and helped me schedule a service, Tony service advisor helped me in service and he was very nice and had a great attitude, he helped me get my car serviced in n out, I will definitely be back because of his service to take care of me and also to the mechanic who worked on my vehicle! Thank you Downey Hyundai I’ll be back More

by Aaron c Verified Customer Verified Customer

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I bought my Hyundai Tucson in 2021 and I’ve always gone back . the sales department to the managers and to the awesome service department and Parts. Everyone there is really nice and they treat you like fa back . the sales department to the managers and to the awesome service department and Parts. Everyone there is really nice and they treat you like family. I really recommended some of my family members That have Hyundai to go to Downey Hyundai again thank you Downey Hyundai. More

by IVETTERODDA63 Verified Customer Verified Customer

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Enjoyed the purchase experience. No pressure experience . Mohamad was the best great follow through on every aspect of the sale. No pressure experience . Mohamad was the best great follow through on every aspect of the sale. More

by jackson.ray Verified Customer Verified Customer

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Very understanding about my needs and history with my experience with downtown Hyundai dealership and makes every experience with them convenient and comfortable for my schedule. Friendly and helpful sta experience with downtown Hyundai dealership and makes every experience with them convenient and comfortable for my schedule. Friendly and helpful staff members and tells me the truth of what my care may needs now to save money on service in the future. Rather than tell me what I need and it wasn’t even necessary at that moment and just see me as a customer that bleeds money. I love coming to Hyundai Downey More

by CYSTALPISTOL360 Verified Customer Verified Customer

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Mostly very, very friendly people. But not necessarily good at listening: I signed a lease one week before. I called ahead and made an appointment for all of the factory stickers to be But not necessarily good at listening: I signed a lease one week before. I called ahead and made an appointment for all of the factory stickers to be removed, and for the car to be washed - my salesman had run out of time as my paperwork finished near closing time. So the car had a bunch of stickers meant to be removed before delivery, and was pretty dusty outside. So, I drove nearly 50 minutes there and over an hour back, and waited about 1-3/4 hours ... and they washed the car. I'm not sure a single one of about over a dozen white stickers were removed from: the dash display, the visor mirrors, the vanity light above the passenger mirror, a few on the front m=bumper, on the non-driver's interior door pulls, rear air vents, and multiple on the steering wheel controls, and so on. When they told me it was ready, I had another appointment to go to, so I didn't even bother to tell them that all the factory stickers (white and clear) were still all over the car. They were great about providing a Lyft to take me to a nearby mall so that I could wait / work in comfort there. This was all complimentary. I just wish I didn't then have to spend another half hour More

by andrewsocal Verified Customer Verified Customer

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Absolutely terrible, no respect for others time employees were great. Management was absolutely terrible. Management can care less about anything but their bottom line.. were great. Management was absolutely terrible. Management can care less about anything but their bottom line.. More

by carloscendejas44 Verified Customer Verified Customer

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I was greeted nicely on the service drive and my advisor answered all my questions and help me out with the process at the best of his abilities which his name is Christian he made me feel comfortable and w answered all my questions and help me out with the process at the best of his abilities which his name is Christian he made me feel comfortable and was very communicative. There’s a whole process of my repair of my vehicle. More

by anibarra90 Verified Customer Verified Customer

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Mario was really helpful and also the lady by the coffee I didn't get her name . Everyone was nice I didn't get her name . Everyone was nice More

by deanthonywilson61 Verified Customer Verified Customer

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Good and fast service and good attitude appreciate all you guys did thank you good job you guys did thank you good job More

by herossanmarino Verified Customer Verified Customer

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