Alaina Southern
Alaina Southern at Regal Honda
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Alaina Southern

Marketing Director

Regal Honda

2615 Lakeland Hills Blvd
Lakeland, FL 33805

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rated
22 Reviews

Dealership Experience

9 yrs, 4 mos

Industry Experience

9 yrs, 4 mos

not yet
rated

22 Reviews

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22 Reviews of Alaina Southern

April 02, 2025

Dealership Rating
Employee Rating

Willing to take care of everything for you and make sure your satisfied before you leave. Issa spent several hours with me making sure that everything was done to my satisfaction. I highly recommend Issa t More

by Lana Liesen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Issa Bendeck, Freddy Cano

Apr 03, 2025

Regal Honda responded

Lana, we're delighted to hear that Issa provided such attentive service during your visit at Regal Honda. Thank you for recommending him and sharing your positive experience with us!

May 31, 2024

Dealership Rating
Employee Rating

Mr. Wilkins was very helpful. Took his time to explain everything throughout the process. Thank you More

by benfreeman19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2024

Regal Honda responded

Thanks so much for sharing your experience with us. We hope to see you again.

November 09, 2023

Dealership Rating
Employee Rating

They were very professional and very polite thru the whole process. Great to work with. More

by locole2093
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Young , Ryan Campbell, Eddie Farias

Nov 14, 2023

Regal Honda responded

Thank you!

February 24, 2023

Dealership Rating
Employee Rating

The worst manager I’ve ever dealt with. Wife and I had a car for over a month not knowing our loan was lost because the financing manger quit and left. Thomas reaches out a month later to t More

by samkostelis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Cris Aviso, Thomas Farris, Sheron Wilkins , Sonny Glover, Freddy cano did a good job filling in for old finance manager but has ignored my numerous voicemails over last three days to get a copy of our registration they never returned to us after we returned the new car after a month.

Feb 25, 2023

Regal Honda responded

Sam, Thank you for you continuous feedback. We have made every effort to rectify and apologize for the inconveniences caused to you and your wife.

February 20, 2023

Dealership Rating
Employee Rating

I appreciated the Great service, thank you. . Customer friendly, efficient, timely, and even had a coupon for a bonus discount, More

by donaschich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 25, 2023

Regal Honda responded

Thank you for choosing Regal Honda!

December 17, 2022

Dealership Rating
Employee Rating

Chrissie is the best person at Regal Honda. She always checks the work and if they are not up to her standards, she ask the technician to do it again. More

by Judi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chrissy Hartman

Dec 19, 2022

Regal Honda responded

Thanks for choosing Regal Honda!

July 18, 2021

Dealership Rating
Employee Rating

On Tuesday morning, July 13, I brought my CRV in for a flashing battery light. I was told by Megan Barnes after the preliminary check that diagnostics showed no problem with the alternator. It was recomme More

by ALANCAROL01
Recommend Dealer
No

Other Employees Tagged: Mr. Sal Campisi. Megan Barnes.

Jul 26, 2021

Regal Honda responded

Alan, We are disappointed to hear that your visit was less than satisfactory. but we are appreciative in the time you took to give us your feedback and patience with our new employee.

May 18, 2021

Dealership Rating
Employee Rating

I have been here only twice once for parts and once for service and it was very good. So I think that’ s saying enough More

by slderbostic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Levi Dillard

May 18, 2021

Regal Honda responded

We appreciate your business!

April 09, 2021

Dealership Rating
Employee Rating

Very friendly and interested in our needs .They actually bought us lunch when we Had to stay for them to service the car. Very helpful and easy to talk with . More

by MAMMAB11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cris Aviso, Chrissy Hartman, Thomas Farris, Sal Campisi Jr. , Mallory Bartle, Sonny Glover, Cheyenne Johnson, Crysta Porter, David Voci

Apr 12, 2021

Regal Honda responded

Congratulations on your new vehicle!

April 02, 2021

Dealership Rating
Employee Rating

Let’s just say I was completely satisfied . I love my Honda Accord best car ever ! But things happen . Great management when a problem arises ! Totally recommend ! More

by davecortino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dustin Brown

Apr 05, 2021

Regal Honda responded

Thanks Dave :)

1

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