Al Jecrois
Al Jecrois at Silko Volkswagen
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Al Jecrois

Client Advisor

Silko Volkswagen

122 Liberty St
Brockton, MA 02301

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4.9
64 Reviews

Dealership Experience

2 yrs, 6 mos

4.9

64 Reviews

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64 Reviews of Al Jecrois

October 18, 2024

Dealership Rating
Employee Rating

at silko Volkswagen you take care of your customers with great means or not you arrange to satisfy your customers. a big thank you for your services More

by evenstoutpuissant27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Richard

Oct 22, 2024

Silko Volkswagen responded

Thank you for your kind words! At Silko Volkswagen, we are dedicated to providing exceptional service and ensuring our customers are fully satisfied. Your feedback motivates us to keep delivering the best experience possible. If you have any further needs or questions, feel free to reach out. We look forward to seeing you again! Thank you for choosing Silko VW.

October 17, 2024

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Excellent experience working with Al and Ray. I would absolutely go back to work with them again in the future. More

by KHAYDEN31
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Ray Teixeira

Oct 18, 2024

Silko Volkswagen responded

Thank you for your excellent review of Silko Volkswagen! We're thrilled to hear that you had a fantastic experience working with Al and Ray. Your satisfaction means a lot to us, and we’re glad they provided the service you were looking for. We look forward to welcoming you back in the future for all of your automotive needs. If you have any questions or need assistance, feel free to reach out! Congratulations on your new VW!

September 30, 2024

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I have always experienced pleasure and delightfulness when working with the service department at Silko Volkswagen. They are always prompt & on time with their services and waiting times for services. I More

by gtiguy2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 18, 2024

Silko Volkswagen responded

Thank you for your wonderful review of Silko Volkswagen! We’re delighted to hear about your positive experiences with our service department. Our team prides itself on prompt and timely service, ensuring minimal waiting times for all our customers. Your continued trust in us for your service and parts needs is greatly appreciated. We look forward to serving you again soon! If you have any questions or need assistance, don’t hesitate to reach out.

September 20, 2024

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Good sales men, good services. I really appreciated the way that they have taken care of me! More

by Jrlimongy01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nuno Gomes, Delos Mars-Tate , Mauricio Bastardo

Sep 21, 2024

Silko Volkswagen responded

Thank you for the great review! We’re delighted to hear that our sales team and service took such good care of you. Your satisfaction is our priority here at Silko VW. If you need anything in the future, don’t hesitate to let us know! Look forward to seeing you again next time.

September 11, 2024

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Employee Rating

Al and staff was very professional and gives the old stereo type of shady cars salesman a new angle. More

by INFO@NEWMARKONLINE.COM
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Rob Clegg, Ray Teixeira

Sep 11, 2024

Silko Volkswagen responded

It sounds like Al and the team at Silko VW made a great impression on you! It's always refreshing to encounter professionalism that challenges those outdated stereotypes. If you felt well taken care of and valued, that speaks volumes about their approach. We appreciate your kindness and choosing us! Congratulations! Thank you.

May 29, 2024

Dealership Rating
Employee Rating

Overall a good purchase experience. friendly, mostly good communication, mazda6 purchased in great condition and delivered pristine. Only real issue is mandatory inclusion of wheel More

by leewaxman
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Megan Riley

May 29, 2024

Silko Volkswagen responded

Hi Lee, Thank you for taking the time to send in a review of your experience here at Silko VW. We appreciate the opportunity to be of service to you and understand there was some miscommunication. If you could email me with additional details of what happened, this would be helpful. Congratulations on your Mazda 6 and enjoy! Thank you, Joanne joanne.moniz@silkoautogroup.com

May 18, 2024

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Exceptional service from start to finish! The staff was professional, courteous, and attentive to every detail. My car was returned running like new. Their efficiency and expertise made for a More

by NAVEJAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Clegg, Nuno Gomes, Jeff Richard, Billy Sim, John Medeiros , Danielle Apollonio, Matthew Lucier

May 19, 2024

Silko Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Silko Volkswagen, we look forward to having you as one of our valued customers for many more years to come! Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

May 15, 2024

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What a great experience from start to finish. No complaints at all. The entire staff that I dealt with were friendly and professional. Fantastic job! More

by Mike
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joanne Moniz (5 Stars!)

May 16, 2024

Silko Volkswagen responded

We are so glad that we had the opportunity to work with you, Mike, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

April 30, 2024

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Enjoying my new car, everything went very well. Service was great, friendly and helpful while meeting all of my needs. More

by dannyi5
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Javani Rivera

Apr 30, 2024

Silko Volkswagen responded

Hi Danny: Thanks for your feedback on your recent visit to Silko Volkswagen. It's great to hear that we were able to assist you and that you had such a positive experience. Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

April 20, 2024

Dealership Rating
Employee Rating

Their service attitude is very good. AI he provided excellent service, patiently answered our questions, and was very efficient and patient! I am very happy to have bought a car here! More

by Daisy Zhong
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Megan Riley, Javani Rivera

Apr 22, 2024

Silko Volkswagen responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Silko Volkswagen are glad to have you as a customer. Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

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