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Aj Nelson

Overview Reviews (501)

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Aj Nelson

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Aj Nelson

Lead Service Advisor

Bell Road Mitsubishi

1901 E Bell Rd
Phoenix, AZ 85022

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4.8

501 Reviews

Overview Reviews (501)

4.8

501 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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501 Reviews of Aj Nelson

November 04, 2024

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Dealt with 2 salespersons both were let go or left before I picked up my new car and no one seemed to know I bought a car. I picked up my new car and no one seemed to know I bought a car. More

by jsantagata

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Steve Tongson , Other than AJ and Marco no one I recognize.

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November 04, 2024

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AJ is the best and always takes great care with my car and treats me with respect. and treats me with respect. More

by NANJO2005

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Jamison Hill

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November 03, 2024

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Having my car serviced only at Bell Road Mitsubishi gives me confidence! I will always come back. me confidence! I will always come back. More

by DIPOLACHECK

Verified Customer

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Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jamison Hill

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Nov 05, 2024 -

Bell Road Mitsubishi responded

Hi, Thank you for your trust! We’re glad to hear that you have confidence in our service at Volvo Cars of Santa Monica. We look forward to seeing you again!

November 03, 2024

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These are the worst people to deal with when it comes to used cars. I’ve had to take this car back up there 5 times in a month and a half. I’m about to take it again. These xxxxxxxxxxxxx are scammers and th used cars. I’ve had to take this car back up there 5 times in a month and a half. I’m about to take it again. These xxxxxxxxxxxxx are scammers and they are out to get your money. I’m about to contact an attorney because they have gotten down on me on two different cars. Whatever you do don’t go get any cars from this place. More

by anthonyshiversii

Verified Customer

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Recommend Dealer

Other Employees Tagged: Jamison Hill, Blake Stallworth, Ash Salaita, Rafi Moochi, Beannyth Macias, Jessica Corbin , Rick is a lying piece of xxxx that really needs to lose his job

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November 01, 2024

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They are awesome. Thank you so much for how you helped me. You are awesome Thank you so much for how you helped me. You are awesome More

by Ella

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Jamison Hill

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Nov 03, 2024 -

Bell Road Mitsubishi responded

Thank you, Ella! We're delighted to hear that you had such a positive experience with us. Your kind words mean a lot, and we appreciate your trust in Bell Road Mitsubishi. We’re here to help anytime!

October 31, 2024

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I travel from downtown Phoenix to get service at Bell Rd Mitsubishi. I’ve always been treated well and my car was too. When it was time to buy a new car, I knew Mitsubishi would be a good fit once again. Mitsubishi. I’ve always been treated well and my car was too. When it was time to buy a new car, I knew Mitsubishi would be a good fit once again. More

by CHELEFORD77

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Abel Quinonez

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Oct 31, 2024 -

Bell Road Mitsubishi responded

Cheleford77, Thank you so much for the complement. It is complements like yours that make this all work and worth us doing the business. Thank you

October 31, 2024

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These people are great every time I use them. They work on all our cars They work on all our cars More

by Paatrick

Verified Customer

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Recommend Dealer

Yes

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Nov 02, 2024 -

Bell Road Mitsubishi responded

Thank you, Patrick! We're glad to hear that you consistently have a great experience with us at Bell Road Mitsubishi. We appreciate your trust in our team to care for all your cars!

October 24, 2024

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Joe was on top of everything. I had both my vehicle serviced almost at the same time and it went well. Thank you Service Department. I had both my vehicle serviced almost at the same time and it went well. Thank you Service Department. More

by jayoballo

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Jamison Hill

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Oct 25, 2024 -

Bell Road Mitsubishi responded

Hi, Thank you for your feedback, Jay! We're glad to hear that Joe and our Service Department took great care of both your vehicles efficiently. We appreciate your support and look forward to serving you again!

October 24, 2024

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Check engine and fuel light after it was fixed and I asked when checking see if anything else was messed up and didn’t asked when checking see if anything else was messed up and didn’t More

by Arionne

Verified Customer

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Recommend Dealer

Other Employees Tagged: Ash Salaita, Jessica Corbin

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Oct 25, 2024 -

Bell Road Mitsubishi responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

October 24, 2024

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I stopped by for maintenance on my Outlander and was told the wait time would be an hour. But to my surprise -- my vehicle was ready in less than 45 minutes. the wait time would be an hour. But to my surprise -- my vehicle was ready in less than 45 minutes. More

by jimc

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

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Oct 25, 2024 -

Bell Road Mitsubishi responded

Hi, Thank you for your feedback! We're glad to hear that your Outlander maintenance was completed ahead of schedule. We appreciate your trust in Bell Road Mitsubishi and look forward to serving you again!

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