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Aj Nelson

Overview Reviews (563) Inventory (270)

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Aj Nelson

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Aj Nelson

Lead Service Advisor

Bell Road Mitsubishi

1901 E Bell Rd
Phoenix, AZ 85022

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4.8

563 Reviews

Overview Reviews (563) Inventory (270)

4.8

563 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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563 Reviews of Aj Nelson

February 22, 2025

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Employee Rating

Great service friendly knowledgeable and fast Would let all my friends about you all all the great service you all have all my friends about you all all the great service you all have More

by msaldivar068

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jamison Hill

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February 21, 2025

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Great service except this time the y forgot to add my window Washing for my window. Per my request window Washing for my window. Per my request More

by suzig1963

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jessica Corbin

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Feb 22, 2025 -

Bell Road Mitsubishi responded

Hi Suzi, thank you for your feedback! We're glad you had a great experience overall, but we apologize for the oversight with your window wash request. We appreciate you bringing it to our attention and will make sure to be more attentive next time. Let us know if there's anything else we can do for you!

February 19, 2025

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The service we received at the Mitsubishi dealership was top notch. I recommend the dealership highly. top notch. I recommend the dealership highly. More

by chrismurillo60

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 20, 2025 -

Bell Road Mitsubishi responded

Hi Chris, thank you for your kind words! We're glad you had a top-notch experience at Bell Road Mitsubishi. Your recommendation means a lot to us!

February 15, 2025

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Employee Rating

For as long as I have been coming for service on my Lancer, it have been 100% . I am grateful for the service dept. Lancer, it have been 100% . I am grateful for the service dept. More

by 1LONESTAR59

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 17, 2025 -

Bell Road Mitsubishi responded

Thank you for your continued trust in our service department! We're so glad to hear that your experiences with us have been 100% satisfactory. We truly appreciate your loyalty and are grateful for the opportunity to serve you and your Lancer. If you ever need anything else, don’t hesitate to reach out!

Feb 19, 2025 -

Bell Road Mitsubishi responded

Thank you for your continued trust in our service department! We're so glad to hear that your experience with us has consistently been excellent. We truly appreciate your loyalty and look forward to taking care of your Lancer for many more visits to come!

February 14, 2025

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Great customer service buying vehicles and keeping them maintained. Service department is great and attentive. maintained. Service department is great and attentive. More

by yemsracch.kebede

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jamison Hill

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Feb 14, 2025 -

Bell Road Mitsubishi responded

Hi, Thank you for your kind words about Bell Road Mitsubishi! We're glad to hear you’ve had a great experience with both our sales and service teams. Providing attentive and reliable service is always our goal. We appreciate your support and look forward to assisting you in the future!

February 11, 2025

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Great service as always, I was treated very well and my service was completed quickly. service was completed quickly. More

by Verusha1975

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jamison Hill

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Feb 12, 2025 -

Bell Road Mitsubishi responded

Hi, thank you for your kind words! We're glad to hear you had another great experience and that your service was completed quickly. We appreciate your support and look forward to seeing you next time at Bell Road Mitsubishi!

February 11, 2025

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The service was scheduled quickly and, when the car was inspected additional work was identified, explained clearly and performed during that same visit. This was best for me. inspected additional work was identified, explained clearly and performed during that same visit. This was best for me. More

by SRWOODY46

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jamison Hill

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Feb 12, 2025 -

Bell Road Mitsubishi responded

Hi, we're glad to hear your service was handled efficiently and that everything was clearly explained. It's great that we could take care of everything in one visit for you. Thank you for choosing Bell Road Mitsubishi!

February 11, 2025

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Fast/friendly service Bring my Mitsubishi here for all maintenance needs never disappoints, appreciate the attention. maintenance needs never disappoints, appreciate the attention. More

by scheuringm

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jamison Hill

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Feb 12, 2025 -

Bell Road Mitsubishi responded

Hi, thank you for trusting Bell Road Mitsubishi with your maintenance needs! We appreciate your support and are glad to hear our team continues to provide great service. See you next time!

February 10, 2025

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Employee Rating

AJ is amazing and I trust him with my vehicle. He's the best part of Bell Mitsubishi He's the best part of Bell Mitsubishi More

by FANATIIICK86

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 10, 2025 -

Bell Road Mitsubishi responded

Hi, Thank you for your kind words! We're thrilled to hear that AJ took great care of you and earned your trust. He truly is an asset to our team. We appreciate your support and look forward to assisting you with your vehicle needs in the future!

February 04, 2025

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Employee Rating

Its a good worker Its friendly explain finde all the problems on the cárt tanks problems on the cárt tanks More

by guasaveboyz

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jamison Hill

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Feb 05, 2025 -

Bell Road Mitsubishi responded

Hi, thank you for your feedback! We're glad to hear our team was friendly and thorough in explaining the issues with your car. We appreciate you choosing Bell Road Mitsubishi and look forward to serving you again!

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