Aj Nelson
Aj Nelson at Bell Road Mitsubishi
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Aj Nelson

Lead Service Advisor

Bell Road Mitsubishi

1901 E Bell Rd
Phoenix, AZ 85022

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4.8
514 Reviews
4.8

514 Reviews

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514 Reviews of Aj Nelson

November 22, 2024

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Employee Rating

Great service and friendly staff with knowledge of all aspects! Perfect timing for Monday Plus complimentary car wash! Great location for business More

by CAMPBELLYPJ788
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jessica Corbin

Nov 22, 2024

Bell Road Mitsubishi responded

Hi, Thank you for your kind words! We're so glad to hear you had a great experience with our knowledgeable staff. It's always our goal to provide timely service, and we're happy you enjoyed the complimentary car wash. We look forward to seeing you again soon!

November 21, 2024

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Very kind very respectful and efficient at their job. Got me done in a decent amount of time More

by brook3longacr3
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jamison Hill

Nov 23, 2024

Bell Road Mitsubishi responded

Hi, Thank you for your kind words! We're thrilled to hear that you had a positive experience with our team. Your feedback means a lot to us, and we're glad we could get you taken care of in a timely manner. We look forward to assisting you again!

November 21, 2024

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Very pleasant and very professional and friendly. They had coffee ready and the place and bathrooms were clean. More

by syowens87
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Recommend Dealer
Yes
Nov 23, 2024

Bell Road Mitsubishi responded

Thank you for your wonderful feedback! We're so glad to hear that you had a pleasant experience and felt well taken care of. It's great to know you enjoyed the little touches like the coffee and clean facilities. We truly appreciate your kind words and look forward to serving you again!

November 21, 2024

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Amazing service we always go to them for anything with my car! Thank you again! More

by Missyg
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Recommend Dealer
Yes
Nov 23, 2024

Bell Road Mitsubishi responded

Hi, Thank you so much for your kind words! We’re thrilled to hear you’ve had such a great experience with our team. It’s an honor to be your go-to for all things car-related, and we truly appreciate your continued trust. We look forward to serving you again!

November 21, 2024

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We drive from Tucson because of the quality of service. Wouldn't go anywhere else. More

by jventuratpfd
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Recommend Dealer
Yes

Other Employees Tagged: Jamison Hill

Nov 23, 2024

Bell Road Mitsubishi responded

Thank you for your kind words and for making the drive from Tucson! We truly appreciate your loyalty and are so glad to hear that our service keeps you coming back. We’re here whenever you need us and look forward to serving you again!

November 17, 2024

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The staff is friendly, premises are clean. Service was great and work was fine exactly as told it would be. More

by vardaycampbell
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Recommend Dealer
Yes
Nov 19, 2024

Bell Road Mitsubishi responded

Hi Varday, Thank you for your kind words! We're glad to hear you had a great experience with our friendly staff and that the service met your expectations. We look forward to assisting you again in the future!

November 17, 2024

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Actually no special commends for the service. But it's very good. (I'm forced to write review. It' not good) More

by wyatt6
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jamison Hill

Nov 19, 2024

Bell Road Mitsubishi responded

Hi, Thank you for your 5-star review! We’re glad to hear you had a great experience. If you ever need anything in the future, feel free to reach out!

November 17, 2024

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I've been bringing my Outlander Sport for service ever since I purchased it back in 2018 with 10 miles on the odometer. I've never been disappointed, nor with my 2015 Outlander Sport that I purchased here More

by dmc112486
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jamison Hill

Nov 19, 2024

Bell Road Mitsubishi responded

Hi, Thank you for your continued trust in us! We're so glad to hear you've had great experiences with both your Outlander Sports and that we've been able to meet your service needs since 2018. We truly appreciate your loyalty and look forward to continuing to serve you in the future!

November 17, 2024

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We have had great service and sales support at this dealership. AJ and Rich have been great to work with, personable and professional. More

by keith.peckham
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jamison Hill

Nov 19, 2024

Bell Road Mitsubishi responded

Thank you for sharing your positive experience, Keith! We're so glad to hear that AJ and Rich provided you with excellent service and support. It's always our goal to offer personable and professional service, and we're happy that you felt that during your time with us. We look forward to assisting you again in the future!

November 16, 2024

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This service was fine quick and flawless , every single other interaction was Nauseating, frustrating and still not resolved till this day! Each staff member I talked to just so happens to keep getting fi More

by Ahmed.t.alnagar
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Jamison Hill

Nov 18, 2024

Bell Road Mitsubishi responded

Ahmed, we’re deeply sorry to hear about your frustrating experience and the ongoing issues you’ve faced. While we’re glad to know the recent service was quick and flawless, it’s clear that we have fallen short in addressing your concerns and providing consistency. Please feel free to reach out to us directly so we can work with you to get your concerns resolved.

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