Aj Nelson
Aj Nelson at Bell Road Mitsubishi
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Aj Nelson

Lead Service Advisor

Bell Road Mitsubishi

1901 E Bell Rd
Phoenix, AZ 85022

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4.8
585 Reviews
4.8

585 Reviews

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585 Reviews of Aj Nelson

March 27, 2025

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Employee Rating

Every time I come in for service I get greeted right away, they know my name and make sure I am good to go. This time for my 30k they offered a rental car so I was not stuck waiting. The manager is my f More

by Verusha1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2025

Bell Road Mitsubishi responded

Dear valued customer, Thank you for your thoughtful feedback! We value your continued trust in Bell Road Mitsubishi and look forward to serving you again in the future.

March 26, 2025

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Employee Rating

From start to purchase and financing complete, this team was delightful to work with! Francisco, Osman and the management team were professional, courteous, and honest the entire process. I couldn't be happ More

by Frankie
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Mar 28, 2025

Bell Road Mitsubishi responded

Thanks so much for the positive review, Frankie! We’re thrilled to hear you had an awesome experience at Bell Road Mitsubishi. Great cars at great prices is what we’re all about! Please let us know if there’s anything else we can assist you with and hope to see you again!

March 25, 2025

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Always have great service here. Thank you guys for all of your hard work I've purchased 2 outlanders here. Very happy with our sales department More

by CHARGROVE2788
Service Price Transparency
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Recommend Dealer
Yes
Mar 28, 2025

Bell Road Mitsubishi responded

Dear valued customer, Thank you for your continued support and kind words! We're delighted to hear that you've had great experiences with our team and are enjoying your Outlanders. We truly appreciate you being part of the Bell Road Mitsubishi family!

March 22, 2025

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I always get great service when I bring in my Outlander. It is almost 6 years old and this dealership has always taken care of it. More

by paradisegraphics
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jamison Hill

Mar 24, 2025

Bell Road Mitsubishi responded

Dear valued customer, Thank you so much for your continued trust over the years! We're happy to hear your Outlander is still going strong and that you've consistently received great service. It means a lot to us to be part of your vehicle’s journey — we’ll always be here to take care of it!

March 22, 2025

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They have been prompt and excellent with provided the needed service required for my Mitsubishi Outlander. More

by cneasham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2025

Bell Road Mitsubishi responded

Dear valued customer, Thank you for the great feedback! We’re so glad to hear our team has been prompt and reliable in taking care of your Outlander. We truly appreciate your trust in us and look forward to continuing to provide excellent service!

March 14, 2025

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Always a pleasure to get service at Bell Road Mitsubishi. They are very customer friendly and I’ve never had a complaint. More

by Jillster47
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jamison Hill

Mar 17, 2025

Bell Road Mitsubishi responded

Dear valued customer, Thank you for your wonderful feedback! We're so glad to hear that you always have a great experience with our service team. Your support means a lot to us, and we look forward to serving you again at Bell Road Mitsubishi!

March 14, 2025

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I have been with Bell Road Mitsubishi for over 17 years! Service has always been top notch. Awesome job guys! Till our next appointment! More

by waldz_tet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2025

Bell Road Mitsubishi responded

Wow! 17 years—what an incredible journey! We truly appreciate your loyalty and kind words. It’s always a pleasure serving you, and we look forward to your next visit. Thanks for being part of the Bell Road Mitsubishi family! See you at your next appointment!

March 14, 2025

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Employee Rating

I appreciate all there help from the beginning they were trying to help us get what we needed and wanted. Couldn't have asked for more. Thanks More

by dianabradneck
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 17, 2025

Bell Road Mitsubishi responded

Thank you so much for your kind words, Diana! We're thrilled to hear that our team was able to help you find exactly what you needed. We appreciate you choosing Bell Road Mitsubishi, and if you ever need anything in the future, we're here for you. Enjoy your new ride!

March 14, 2025

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Always an easy process and dealings. They have some of the best people working here. More

by b.brown216
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Anniston

Mar 17, 2025

Bell Road Mitsubishi responded

Dear valued customer, Thank you for your kind words! We're so glad to hear that your experience with us has been smooth and enjoyable. Our team truly appreciates your support, and we look forward to assisting you again at Bell Road Mitsubishi!

March 11, 2025

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Employee Rating

Helpful, clean, courteous, knowledgeable. we would definitely buy another automobile from there again in the future when we need one More

by cbarnesmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamison Hill

Mar 17, 2025

Bell Road Mitsubishi responded

Dear valued customer, Thank you for your kind words! We're thrilled to hear you had a great experience at Bell Road Mitsubishi. We appreciate your support and look forward to helping you find your next vehicle when the time comes!

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