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Ainsley Roark
Ainsley Roark at Big Star Cadillac

Ainsley Roark | Page 14

Service Consultant

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

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4.9
386 Reviews
4.9

386 Reviews

Write a Review

386 Reviews of Ainsley Roark

January 02, 2025

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Great service, Great service advisor and very helpful. Would definitely recommend that establishment. Looking forward to my next service. More

by caavila2002
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Workmanship
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Recommend Dealer
Yes
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Jan 03, 2025

Big Star Cadillac responded

Your thoughtful review is a great encouragement to our team here at Big Star. We're always looking for ways to improve, and your feedback is invaluable. Please don't hesitate to reach out to us directly if you have any other thoughts or suggestions. Thank you for your business.

January 02, 2025

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Easy, quick and efficient. Ainsley is great. She recognized me smiled and greeted me. Reviewed my scheduled services and then moved to get them done..Perfect! However the othe More

by SLDICKERSON
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Service Time
Service Communication
Recommend Dealer
Yes
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Jan 03, 2025

Big Star Cadillac responded

Your thoughtful review is a great encouragement to our team here at Big Star. We're always looking for ways to improve, and your feedback is invaluable. Please don't hesitate to reach out to us again directly if you have any other thoughts or suggestions. Thank you for your business.

January 02, 2025

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Always a pleasant experience with the maintenance team. Ainsley has always been on top of things! More

by tpond
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Service Time
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Recommend Dealer
Yes
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Jan 03, 2025

Big Star Cadillac responded

Your thoughtful review is a great encouragement to our team here at Big Star. We're always looking for ways to improve, and your feedback is invaluable. Please don't hesitate to reach out to us directly if you have any other thoughts or suggestions. Thank you for your business.

December 30, 2024

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Employee Rating

Jose is knowledgeable and trustworthy. Very courteous and helpful. I’m sure he’s a real asset for your team! Keep up the great work!! More

by darinb35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Miller, Jose Teran

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Dec 31, 2024

Big Star Cadillac responded

Your thoughtful review is a great encouragement to our team here at Big Star. We're always looking for ways to improve, and your feedback is invaluable. Please don't hesitate to reach out to us directly if you have any other thoughts or suggestions. Thank you for your business.

December 30, 2024

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Employee Rating

The dealership is wonderful the service department is great just wish they would not take all day when doing oil change. More

by vmanni2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Isaiah Rodarte , zzZulfi zzChoudhry

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Dec 31, 2024

Big Star Cadillac responded

Your thoughtful review is a great encouragement to our team here at Big Star. We're always looking for ways to improve, and your feedback is invaluable. Please don't hesitate to reach out to us directly if you have any other thoughts or suggestions. Thank you for your business.

December 30, 2024

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Employee Rating

Dealing with Big Star Cadillac is always easy. I’m very satisfied with the service. Ainsley is always pleasant to deal with. More

by Gary Townsend
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Dec 30, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

December 29, 2024

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Employee Rating

Excellent service with a lot of attention to the detail and qualit of customer needs.. Great personality More

by emilianwhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angela Davis, Mike Pierce, Lisa Velasco, Kevin Sonnier, Casie Shores, Bobby Miller, Daniel Wood , Tausif Shah, zzAmie zzGulli

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Dec 30, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

December 27, 2024

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They provide excellent customer service and keep me informed about the status of my vehicle. More

by MELROSE71
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Dec 30, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

December 27, 2024

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Employee Rating

Ainsley completes the Cadillac experience of excellence. My XT5 is my first American made car in over 25 years and it won’t be my last! More

by Lifenet
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 27, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

December 26, 2024

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Employee Rating

This was my second time getting my vehicle serviced and the customer service was great each time. More

by MARYCHAMBER7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 27, 2024

Big Star Cadillac responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

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