Ainsley Roark

It is a very convenient location. The phones are answered quickly. The waiting room is comfortable. The phones are answered quickly. The waiting room is comfortable. More

by maryleehearn Verified Customer Verified Customer

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The best dealership I’ve ever been to and has the greatest service team I’ve ever dealt with greatest service team I’ve ever dealt with More

by ZENOFAMILY713 Verified Customer Verified Customer

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Great service. Under promised and over delivered! I'm very satisfied with this visit and we picked up a clean car because they washed and cleaned the inside. Under promised and over delivered! I'm very satisfied with this visit and we picked up a clean car because they washed and cleaned the inside. More

by scottmccombs Verified Customer Verified Customer

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The service is slow. Service reps are great. Difficult to get a loaner for service. Service reps are great. Difficult to get a loaner for service. More

by DTWOL Verified Customer Verified Customer

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Excellent service! Friendly staff, quick turnaround, fair pricing, and great communication. Highly recommend this dealership! When visiting Big Star Cadillac service de Friendly staff, quick turnaround, fair pricing, and great communication. Highly recommend this dealership! When visiting Big Star Cadillac service department ask for Ainsley Roark, she is the best and will get you in and out. More

by Dustin Hamaker Verified Customer Verified Customer

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Albert was very professional. He answered all of my questions and handled all of my concerns fast and effectively. He answered all of my questions and handled all of my concerns fast and effectively. More

by JW5969 Verified Customer Verified Customer

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Professional service all of the time Pleasant atmosphere while waiting Friendly service by all Thanks atmosphere while waiting Friendly service by all Thanks More

by MIKEUBRBAN Verified Customer Verified Customer

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Had a great service experience at Big Star. My service director Isiah could not have been more professional, punctual and knowledgeable tgroughout the process. Great loaner vehicle too! My service director Isiah could not have been more professional, punctual and knowledgeable tgroughout the process. Great loaner vehicle too! More

by johnmcburney Verified Customer Verified Customer

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I arrived for my 11:15 am appointment and was told by Ainsley that it would be a two hour wait. She was busier watching her son's little league game on her phone that checking me in. My Saturn Rogue wa Ainsley that it would be a two hour wait. She was busier watching her son's little league game on her phone that checking me in. My Saturn Rogue was kept over the weekend and on Monday afternoon, I had to call and check on the car. Ainsley never kept me apprised of the situation. I can say that the service manager was attentive by placing me in a loaner for the weekend. More

by GMISSYMICHELLE Verified Customer Verified Customer

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I always get the best service at Big Star Cadillac, and Ainsley is the best service person I’ve ever worked with. Ainsley is the best service person I’ve ever worked with. More

by DEVIN110 Verified Customer Verified Customer

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