Ainsley Roark
Ainsley Roark at Big Star Cadillac

Ainsley Roark

Service Consultant

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

Contact Me
4.8
356 Reviews
4.8

356 Reviews

Write a Review

356 Reviews of Ainsley Roark

December 11, 2025

Dealership Rating
Employee Rating

Scheduling is simple and efficient. Ainsley is professional and quick to explain any questions I had. More

by RCKANDERSON
Recommend Dealer
Yes

Other Employees Tagged: Ainsley Roark

Dec 12, 2025

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

December 09, 2025

Dealership Rating
Employee Rating

Ainsley is the main reason we go to this dealership for our service. As soon as I walk in the door, she makes me feel welcome and goes onto provide professional service every time. She is prompt and knowle More

by HildaNorma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2025

Big Star Cadillac responded

We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.

December 08, 2025

Dealership Rating
Employee Rating

Ainsley is an excellent communicator and takes the initiative to make sure customers are satisfied with the service provided by Big Star More

by ginacovington63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2025

Big Star Cadillac responded

We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.

December 08, 2025

Dealership Rating
Employee Rating

Ainsley always takes great care of me and my vehicle! She is very personable and easy to communicate with. More

by Dana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2025

Big Star Cadillac responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

December 05, 2025

Dealership Rating
Employee Rating

Ainsley is simply the best. She is totally professional, knowledgeable and helpful. She makes your dealership a good place to bring your vehicle for service More

by kjbracey
Recommend Dealer
Yes

Other Employees Tagged: Ainsley Roark

Dec 08, 2025

Big Star Cadillac responded

We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.

November 29, 2025

Dealership Rating
Employee Rating

Very thoughtful and considerate Did a great job and went beyond what was asked of them More

by her0
Recommend Dealer
Yes

Other Employees Tagged: Ainsley Roark

Dec 04, 2025

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

November 27, 2025

Dealership Rating
Employee Rating

I was very pleased with the service and they were very cordial in all communication. More

by diane.thigpenallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 28, 2025

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

November 27, 2025

Dealership Rating
Employee Rating

Service is very good and nice to customer next time I will come back big star Cadillac More

by nthong30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 28, 2025

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

November 27, 2025

Dealership Rating
Employee Rating

I had an excellent experience. Outstanding service as always. The customer service is awesome. My vehicle was serviced, cleaned and I was able to get a state inspection. More

by SMBELLOW
Recommend Dealer
Yes

Other Employees Tagged: Ainsley Roark

Nov 28, 2025

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

November 26, 2025

Dealership Rating
Employee Rating

She was very professional, kept me updated on the status of my vehicle and got me out in a timely matter. More

by oliver_zante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Benito Sanchez

Nov 28, 2025

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

1
...

Dealership Inventory (505 Vehicles)

new 2025 Cadillac CT4 car, priced at $50,935
2025 Cadillac CT4
new
Black Raven exterior
Automatic
All-wheel Drive
new 2026 Cadillac XT5 car, priced at $47,164
2026 Cadillac XT5
new
Opulent Blue Metallic exterior
Automatic
Front-wheel Drive
new 2025 Cadillac XT6 car, priced at $60,309
2025 Cadillac XT6
new
Crystal White Tricoat exterior
Automatic
All-wheel Drive
new 2025 Cadillac XT5 car, priced at $38,980
2025 Cadillac XT5
new
Argent Silver Metallic exterior
Automatic
Front-wheel Drive
new 2025 Cadillac Escalade IQ car, priced at $152,485
2025 Cadillac Escalade IQ
new
Black Raven exterior
Automatic
All-wheel Drive
new 2026 Cadillac OPTIQ car, priced at $54,927
2026 Cadillac OPTIQ
new
Black Raven exterior
Automatic
Rear-wheel Drive