Ahsan Javeid

In my 54 years of being on this earth, buying many new and used vehicles from dealerships, this was by far the best experience I ever had buying a vehicle.Kevin Beharry ,Jalen Inman, Ahsan Javeid were ama and used vehicles from dealerships, this was by far the best experience I ever had buying a vehicle.Kevin Beharry ,Jalen Inman, Ahsan Javeid were amazing!!!!!! I cannot recommend this dealership enough! I live 150 miles away from this dealership and they have earned a forever customer. More

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I reached out online on a Saturday regarding a specific Jeep Compass I was looking for and they set me up Sunday afternoon for a test drive. I was greeted by Jalen as soon as I got there and he already had Jeep Compass I was looking for and they set me up Sunday afternoon for a test drive. I was greeted by Jalen as soon as I got there and he already had the vehicle pulled up front and ready to go. He was very friendly and explained some of the features to me as we were driving and explained even more once we got back to the dealership and were parked. We went inside where I met Felipe, the Sales Manager. He was equally as welcoming and friendly. This was a great first impression and I felt very at ease. I had a question on some of the numbers and Felipe explained them very well to me, and when I said about being able to get more for my trade at another dealer, Felipe was able to add some money on to my trade in value. I ended up getting the Compass on Sunday because of Jalen and Felipe's great customer service, and transparency on pricing. I didn't feel like I had to bargain or negotiate because they came in right around out the door price I had in mind. Not once did I feel pressured at all to make this purchase. Unfortunately, they realized there was an open recall on the Compass so I couldn't take it home that day due to it being Sunday and the service department was closed. Jalen brought my car to me at work on Tuesday (driving almost 2 hours to get to where I was) so that I didn't have to go back to the dealership. This is the kind of service that dealerships should strive for! More

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In all my years of purchasing a car, this was the most relaxing experience. Leon made the experience painless. I intended to visit and review the inventory, but after speaking with him and becoming more relaxing experience. Leon made the experience painless. I intended to visit and review the inventory, but after speaking with him and becoming more comfortable with him, the trepidation I was feeling disappeared, and I could focus on what I needed. Moving forward, I will only come here for my new vehicles, working with Leon. I've already recommended him to my friends and family. More

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Highly Recommend Leon Travis and This Dealership! I recently purchased a 2024 Jeep Grand Cherokee Laredo – Black on Black – through our amazing salesman, Leon Travis, and the experience was except I recently purchased a 2024 Jeep Grand Cherokee Laredo – Black on Black – through our amazing salesman, Leon Travis, and the experience was exceptional from start to finish. If you’re in the Germantown or Gaithersburg area, I highly recommend visiting this dealership and asking for Leon specifically. His professionalism and expertise made the entire process smooth and enjoyable. Initially, we were planning to repair our older Dodge vehicle but decided to explore the dealership’s inventory. Leon’s guidance was so favorable that we ended up purchasing a brand-new family SUV, and we couldn’t be happier. With three young children in tow, Leon worked efficiently, ensuring all our needs and requests were thoughtfully addressed. His charisma, attention to detail, and excellent communication, including follow-ups via phone and text, made the entire process seamless and faster than we expected. The dealership itself is organized, clean, and has comfortable waiting areas throughout. Overall, I highly recommend both this dealership and Leon Travis for anyone looking for a smooth and pleasant car-buying experience. More

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This was the easiest and most efficient car buying experience ever! Leon is excellent! We thoroughly enjoyed working with him. He answered all of our questions and truly cares about his customers. He experience ever! Leon is excellent! We thoroughly enjoyed working with him. He answered all of our questions and truly cares about his customers. He is a responsive, efficient, professional, and knowledgeable. Ahsan in Finance was also helpful and efficient throughout the purchase. In fact, everyone that we interacted with at this dealership was super friendly and helpful. I would highly recommend Leon Travis in Sales as well as this dealership. Thank you! More

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I had a wonderful experience at criswell chevrolet and my sales person was Mario Adams. And he treated me very nicer I find a vehicle that I liked. sales person was Mario Adams. And he treated me very nicer I find a vehicle that I liked. More

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Most excellent! This was the 1st purchase that my daughter was involved in and it was wonderful. There was NO pressure put on us at the sale or the finance office. And we were there less there 2 hour daughter was involved in and it was wonderful. There was NO pressure put on us at the sale or the finance office. And we were there less there 2 hours. Thank you Mario Adams. More

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Richard Beckett and Ahsan hooked me up with a new 2021 Jeep Cherokee today. I called in, gave all info over the phone. Showed up to get the keys and sign some papers! All while keeping distance and stayin Jeep Cherokee today. I called in, gave all info over the phone. Showed up to get the keys and sign some papers! All while keeping distance and staying safe. Good group of people!! More

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Leon listened and ensured my husband walked out with what he wanted and he did just that! He spoke with my husband prior to us arriving and when we got there he was no it! Not only was he awesome the finance he wanted and he did just that! He spoke with my husband prior to us arriving and when we got there he was no it! Not only was he awesome the finance guy was awesome and patient! Updated us just for what we needed but not just to make a sale. The manager even went out his way to find me a charger for my phone. Thanks Criswell family, we will be back More

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MOST Amazing New Vehicle Purchase Experience-EVER! Our names are Belinda and Tim Connor, of Annapolis, MD. We have to get this review out because we hope to help other buyers who are on the market for Our names are Belinda and Tim Connor, of Annapolis, MD. We have to get this review out because we hope to help other buyers who are on the market for a new Jeep, Dodge Ram, and Fiat to not waste their time at other dealers as we initially did. Our experience was the best in our lifetime (49 and 52) at this dealer, Criswell Chrysler Jeep Dodge RAM and Fiat. We drove over an hour out of our way from multiple local dealers, and we passed several other like dealers on our way to Gaithersburg. We were shopping a new 2018 Jeep Wrangler for the past 2 months. We started in Annapolis, then Glen Burnie, then Owings Mills. Those 3 dealers refused, absolutely refused to negotiate. They insist buyers pay their exaggerated, overstated, sticker prices. They try to make you feel stupid for offering less than sticker price. They insist we don't know what we are talking about. After months of dealing with the same 3 unreasonable dealerships, Tim found our Jeep online at Criswell in Gaithersburg. We first spoke on the telephone and said we cannot make this long trip to them only to be tricked like the other 3 dealers did (when we got to the other 3, the prices and availability all changed, and the willingness to negotiate). The people who were the kindest, most professional, decent, and accommodating at Criswell were the general manager, Sam Hall (actually met us in person, super nice and honest gentlemen), Alex Ndanga (Jeep Specialist), Leon Travis (Jeep Specialist), and Ahsan (the finance expert). This team works together like none other. We have bought several cars in our lifetimes and have NEVER had such a wonderful experience. We have never seen such teamwork at a dealership. This dealer is in the business to move cars, not sit on them waiting for that person to just over pay. There is a reason why Criswell is so huge and why we now vow to only buy from them for any future vehicles. We take reviews VERY seriously, and I hope any readers will take our advice and save yourselves money and headaches and buy from Criswell! There are still good people in this world in which to do business with..... each of them fall under very good people. Also, there was a kind young gentlemen in the parking lot as I was leaving. I believe he moves vehicles as needed on their lot. He said "are you those nice people from Annapolis who are buying a Jeep"? I was touched that the work got around that we were coming from a distance and we felt so appreciated. We owe Criswell the thank you, not the other way around. Trust me, they are "different" and not the typical dealers. We are touched and super grateful! More

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