Ahmad Wasal

Toyota of Scranton responded

HVILLECCO1984, Thank you for your review! We're so glad to hear that our team was friendly and worked with you to find the right vehicle. Congratulations on your great deal—we hope you enjoy your new ride! If you ever need anything, we're here to help. Safe travels! Warm regards, The Sales Team Toyota of Scranton

Toyota of Scranton responded

JVGALLI, Thank you so much for your kind words! We're delighted to hear that Ahmad was able to support you every step of the way and answer all your questions. Providing attentive and helpful service is our goal, and it’s great to know Ahmad made your experience a positive one. We look forward to serving you again! Warm regards, The Sales Team Toyota of Scranton

Toyota of Scranton responded

STORM20258, Thank you for your fantastic review! We're so glad to hear that your purchase went smoothly and that our finance manager provided excellent service. Meeting your needs in a timely manner is always our priority, and we're happy we could deliver that experience for you. We appreciate your business and look forward to serving you again in the future! Warm regards, The Sales Team Toyota of Scranton

Toyota of Scranton responded

IGGYPOP78, We're sorry to hear about your experience and understand your frustration. Our technician did consult Toyota for assistance with your vehicle, and the recommendations provided by Toyota were included on your invoice. We apologize if there was any confusion or inconvenience caused, and we'd be happy to discuss this further to ensure you're fully informed about the next steps. Please feel free to reach out to us directly, and we’ll do our best to make things right. Regards, Mary Jo Preno VP Guest Experience Toyota of Scranton

Toyota of Scranton responded

CLV2128, Thank you so much for your kind words! 😊 We’re thrilled to hear that our team was able to help with everything you needed and bring a smile to your face. At Toyota of Scranton, our goal is always to make sure our customers have the best experience possible, and your satisfaction means the world to us. If you ever need anything in the future, please don’t hesitate to reach out. Thanks again for choosing us! Warm regards, The Toyota of Scranton Team

Toyota of Scranton responded

MCANDREW604, Thank you so much for your wonderful review! We’re thrilled to hear that our sales, management, and financial teams made you feel like family and provided such a positive experience. It’s our goal to go above and beyond for our customers, and we’re glad we were able to do that for you. If there’s anything else we can assist with, please don’t hesitate to reach out. We look forward to seeing you again! Warm regards, The Toyota of Scranton Team

Toyota of Scranton responded

Dear R. Anderson, Thank you so much for your fantastic review! We are thrilled to hear that you had an amazing experience purchasing your car with us. Ahmad truly is an asset to our team, and we’re glad he could help you find the perfect vehicle. Your recommendation means a lot to us, and we look forward to serving you again in the future. Enjoy your new car, and thanks for choosing Toyota of Scranton! Best regards, The Toyota of Scranton Team

Toyota of Scranton responded

Thank you for taking the time to share your feedback and for being a loyal customer of Toyota of Scranton for over 20 years. We greatly appreciate your continued trust and support. We are glad to hear that you are pleased with most of the changes we've made over the years. Your feedback is invaluable to us, and we are always striving to improve our services and provide the best experience possible for our customers. If there are specific areas where you believe we can make improvements, please do not hesitate to let us know. We are committed to making your experience with us even better. Thank you once again for your review and for being a valued member of the Toyota of Scranton family. We look forward to serving you for many more years to come. Best regards, The Toyota of Scranton Team

Toyota of Scranton responded

Dear TRENCROM2017, Thank you for taking the time to share your feedback with us. We greatly appreciate your kind words regarding our proactive approach and attentiveness to your concerns. It's our priority to ensure that every aspect of your experience with us is positive. We apologize if your sales experience didn't meet your expectations, and we're grateful for your understanding. I would welcome your feedback on your sales experience. You can reach me at 570.702.8776 to further discuss. If there's anything further we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future. Warm regards, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

Toyota of Scranton responded

Dear Phils_1998, Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Ahmad was able to make your experience smoother during what we understand can be challenging situations. Your kind words mean a lot to us, and we'll be sure to pass along your praise to Ahmad. We're grateful to have him as part of our team here at Toyota of Scranton. Looking forward to the opportunity to work with you again in the future! Best regards, Sales Team Toyota of Scranton