Agnes Pusztai
Agnes Pusztai at Family Ford of Enfield

Agnes Pusztai | Page 56

Service Advisor

Family Ford of Enfield

65 Hazard Avenue
Enfield, CT 06082

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4.8
633 Reviews
4.8

633 Reviews

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633 Reviews of Agnes Pusztai

July 13, 2021

Dealership Rating
Employee Rating

Excellent service. Clean atmosphere. Ready on time as promised. Very friendly staff. I would reccomend this dealership to anyone looking to get their car repaired. More

by Backtrackn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 21, 2021

Family Ford of Enfield responded

We appreciate the excellent feedback! Our team is looking forward to your next visit!

July 12, 2021

Dealership Rating
Employee Rating

They took my car right in and started working on my car. Found the problem right away and fixed it in two minutes. Everything is working perfectly. More

by RICHIE1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 13, 2021

Family Ford of Enfield responded

We are happy we could make your experience a positive one! We look forward to continuing to serve you in the future!

July 08, 2021

Dealership Rating
Employee Rating

Had a issue with my battery and it was resolved first thing in the morning service was great and I look forward visiting again the staff is very friendly!! More

by RT31966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 12, 2021

Family Ford of Enfield responded

Thank you for the 5-star review! Our team is always happy to assist!

July 08, 2021

Dealership Rating
Employee Rating

The service always great. The service writers are always pleasant and explain what should be done. The new facility is comfortable and clean, I will probably purchase a vehicle there at some point. More

by IKONDB29
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Ken Brown

Jul 12, 2021

Family Ford of Enfield responded

Thank you for the 5-star review! We look forward to seeing you next time!

July 07, 2021

Dealership Rating
Employee Rating

The service department is pleasant, helpful, explains exactly what needs to be done and why, and how much it will cost. It is clean and pleasant, too. More

by KRISTINAJLOON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 12, 2021

Family Ford of Enfield responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback!

July 07, 2021

Dealership Rating
Employee Rating

Probably the best service experience I’ve had. Agnes (service consultant) was friendly, efficient and competent. In other words I was treated like family. I definitely recommend Family Ford for your ser More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 12, 2021

Family Ford of Enfield responded

We appreciate your recommendation of our dealership! Thanks again for your business! Take care!

July 06, 2021

Dealership Rating
Employee Rating

Poorly diagnosed beak issue that cost me $400 in repairs I didn’t need. Even after I questioned the diagnosis I was told that the loose trim was the issue. it wasn’t! More

by GREGWNUK
Customer Service
Quality Of Work
Recommend Dealer
No
Jul 07, 2021

Family Ford of Enfield responded

We apologize that expectations were not met. The service manager will be contacting you ASAP to help rectify the situation..

July 05, 2021

Dealership Rating
Employee Rating

Very efficient waiting area very comfortable and super clean coffee& water a plus More

by JDL52765
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 12, 2021

Family Ford of Enfield responded

Thank you for taking the time to post your 5-star review. We appreciate your support!

July 03, 2021

Dealership Rating
Employee Rating

Service department was able to replace my battery, which left me stranded, expeditiously while being short staffed and extremely busy. Staff also entertained and fed my dog and we’re very friendly and profe More

by mdonahue64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Brown

Jul 12, 2021

Family Ford of Enfield responded

We are happy we could make your experience a positive one! We hope to be of service to you again!

June 28, 2021

Dealership Rating
Employee Rating

Kyle, in service, took good care of me and was able get my truck repaired quickly. Thank you to the mechanic and Kyle. More

by TAMDON97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary Craven, Billy Genereux , Michael Dale, Doris Englese, Brian Grismala

Jul 09, 2021

Family Ford of Enfield responded

we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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