
Jaffarian Toyota
Haverhill, MA
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2,026 Reviews of Jaffarian Toyota
Yaw was the best sales man I’ve ever worked with! Very thorough and clear with the information! I’m obsessed with the car and all of the manager were great too! Very thorough and clear with the information! I’m obsessed with the car and all of the manager were great too! More
The team at Jaffarian was super helpful and made the process streamlined and easy. Harut ensured everything was seamless, was always available to answer questions, and made sure my experience was excell process streamlined and easy. Harut ensured everything was seamless, was always available to answer questions, and made sure my experience was excellent. More
Unfortunately, due to a server transmission problem with my 2017 Toyota Highlander I needed to return to Jaffarian Toyota. Fortunately, I returned to Jaffarian Toyota in Haverhill, MA and had the pleasuer my 2017 Toyota Highlander I needed to return to Jaffarian Toyota. Fortunately, I returned to Jaffarian Toyota in Haverhill, MA and had the pleasuer of encountering Chris Barros (Sales Department), Fernando (Sales Department) and Eric J. Haley (Finance Department). Each of these gentlemen displayed a genuine interest in providing customer service, as well as a sound competence in their professional field. Purchasing a vehicle can be stressful but when dealing with competent individuals such as the aforementioned Jaffarian employees I had a few less concerns to worry about. Chris, Fernando and Eric were all very approachable, displayed patience when answering questions and made it a point to be readily available during the sale and afterwards. The success of your Dealership can be summed up with the phrase, "the whole is greater than the sum of its parts". Chris, Fernando, Eric and the rest of the Jaffarian Toyota Team have strongly demonstrated this. Respectfully, Terry H. (2024 Grand Highlander owner) More
I had the pleasure of working with Gus. He was extremely thorough, patient and polite. Everyone involved was very helpful and through every step of the process was smooth and stress free. He was extremely thorough, patient and polite. Everyone involved was very helpful and through every step of the process was smooth and stress free. I love my new vehicle. Thank you Gus for being so helpful and would highly recommend anyone working with you. More
Jaffarian Toyota in Haverhill, MA. gave me more money for my trade than the 3 previous dealerships I shopped. I save a few thousand dollars on my new Tacoma. When James showed me the p gave me more money for my trade than the 3 previous dealerships I shopped. I save a few thousand dollars on my new Tacoma. When James showed me the proposal, I said Let's do it, write it up" More
Please save yourself time, money and dignity and DO NOT go there. The managers are extremely rude, they lack customer service skills and etiquette. He didn't answer any of my questions, he implied that I w go there. The managers are extremely rude, they lack customer service skills and etiquette. He didn't answer any of my questions, he implied that I was a liar. I paid my downpayment and made an appointment which was confirmed but when I came to finish up the paper work, after sitting down and waiting for 45 mnts, I was told the car was already sold. No apologies, no communication, nothing from these people. Even their former employees give them bad reviews. BE AWARE AND STAY AWAY!!! More
It was a pleasure to deal with Gus Silva. Easy to talk to and helpful. David, the financial officer was equally as helpful. Great personalities. Easy to talk to and helpful. David, the financial officer was equally as helpful. Great personalities. More