Adrian Chapa
Adrian Chapa at Big Star Hyundai

Adrian Chapa | Page 9

Service Consultant

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

4.5
172 Reviews
4.5

172 Reviews

Write a Review

172 Reviews of Adrian Chapa

October 06, 2024

Dealership Rating
Employee Rating

Very professional, no wait time, promp and courteous. Adrian was amazing! Will be back for sure! More

by danitamerrill.dm
Service Price Transparency
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Recommend Dealer
Yes
Oct 07, 2024

Big Star Hyundai responded

Thank you for your business and your review! We are truly humbled by your kind words.

October 05, 2024

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Best accommodations for customers. . It is easy to schedule. Staffs were very helpful and super nice. More

by Christina Hoang
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Madison Hartung, Steffy Hernandez, Juan Vasquez, Kohl Young, zzKaleb zzChadwell, zzNatalie zzDiosdado, zzBilly zzWilliams

Oct 07, 2024

Big Star Hyundai responded

Thank you for your business and your review! We are truly humbled by your kind words.

October 04, 2024

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I feel definitely part of the Hyundai. This new 2025 Tucson is my about 6th Tucson. All the people there are very friendly More

by GIGI36951
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Recommend Dealer
Yes

Other Employees Tagged: zzRandol zzManjarrez, Jarred Howard

Oct 07, 2024

Big Star Hyundai responded

Thank you for your business and your review! We are truly humbled by your kind words.

September 23, 2024

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Large selection of vehicles in stock both new and used open late for people who work later in the evening More

by SNOWYHEAL03
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Arnaldo Perez, Arin Robeson, zzRandol zzManjarrez, zzChris zzRussell, Nick RAM 5 star

Sep 23, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

September 14, 2024

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The service team at Big Star Hyundai were very nice and professional. I was very happy and impressed with the service I received. More

by barbyharper0196
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Madison Hartung, Steffy Hernandez, Juan Vasquez, Kohl Young, zzKaleb zzChadwell, zzBilly zzWilliams

Sep 16, 2024

Big Star Hyundai responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

September 13, 2024

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Kohl Young does not return requested texts or emails concerning my complaints. No part for scheduled service. More

by Kdalemathew
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Kohl Young

Sep 16, 2024

Big Star Hyundai responded

Thank you for your review. We are sorry that you feel you did not receive a 5-Star Experience. Please feel free reach out to me directly with your best contact information so that I might have the opportunity to address any concerns. Scott Kimbrough, General Manager, skimbrough@bigstarhyundai.com.

September 11, 2024

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It was a very nice experience ,staff was wonderful, professional and courteous. you guys did great!! More

by MIKEYV372000
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Madison Hartung, Steffy Hernandez, Juan Vasquez, Kohl Young, zzKaleb zzChadwell, zzBilly zzWilliams

Sep 12, 2024

Big Star Hyundai responded

Your thoughtful review is a great encouragement to our team. We're always looking for ways to improve, and your feedback is invaluable. Please don't hesitate to reach out to us directly if you have any other thoughts or suggestions. Thank you for your business.

September 08, 2024

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I always had a good experience everytime I am dropping off my car for maintenance. Hyundai customer service was excellent 👍 More

by erickcomplains
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Madison Hartung, Steffy Hernandez, Juan Vasquez, Kohl Young, zzKaleb zzChadwell, zzBilly zzWilliams

Sep 09, 2024

Big Star Hyundai responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

September 08, 2024

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Employee Rating

Superb service! Took my vehicle in for warranty repairs, was provided a shuttle service, repair completed in the promised time and when I picked up my vehicle it wa More

by JPowell
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Kohl Young, zzBilly zzWilliams

Sep 09, 2024

Big Star Hyundai responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

September 07, 2024

Dealership Rating
Employee Rating

Very helpful, appreciate the individual taking care of my issues. Service was performed quickly and will be back. Thanks More

by leonlynda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Madison Hartung, Steffy Hernandez, Juan Vasquez, Kohl Young, zzKaleb zzChadwell, zzBilly zzWilliams

Sep 09, 2024

Big Star Hyundai responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

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