Adrian Chapa
Adrian Chapa at Big Star Hyundai

Adrian Chapa | Page 8

Service Consultant

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

4.5
172 Reviews
4.5

172 Reviews

Write a Review

172 Reviews of Adrian Chapa

October 28, 2024

Dealership Rating
Employee Rating

Bryan was great and the service was very thorough and everything recommended was performed thank you. More

by contreras.Edith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Madison Hartung, Steffy Hernandez, Juan Vasquez, Kohl Young, zzKaleb zzChadwell, zzNatalie zzDiosdado, zzBilly zzWilliams

Oct 28, 2024

Big Star Hyundai responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

October 25, 2024

Dealership Rating
Employee Rating

Adrian is always helpful. Very professional. Never pushy. Will always bring car into Big Star More

by sleeplessinillinois76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2024

Big Star Hyundai responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

October 24, 2024

Dealership Rating
Employee Rating

Super friendly and helpful people. I will continue to use this use this dealership in the future. More

by B269589
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2024

Big Star Hyundai responded

Thank you for your business and your review! We are truly humbled by your kind words.

October 23, 2024

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Employee Rating

Adrian was great as always! Explained what was being done and got me in and it quickly More

by JYEAKEY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2024

Big Star Hyundai responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

October 22, 2024

Dealership Rating
Employee Rating

Customer service was great and car is left clean after my services are done! Great people More

by DELANIE485
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Madison Hartung, Steffy Hernandez, Juan Vasquez, Kohl Young, zzKaleb zzChadwell, zzNatalie zzDiosdado, zzBilly zzWilliams

Oct 23, 2024

Big Star Hyundai responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

October 18, 2024

Dealership Rating
Employee Rating

service was good only thing i didn’t like it was wait time even after an appointment i have to wait 2 and half hour just for oil change More

by Lukman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Madison Hartung, Steffy Hernandez, Juan Vasquez, Kohl Young, zzKaleb zzChadwell, zzNatalie zzDiosdado, zzBilly zzWilliams

Oct 23, 2024

Big Star Hyundai responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

October 18, 2024

Dealership Rating
Employee Rating

I love the service, very attentive and quick to find a solution 10/10 would recommend for the future! More

by alexgarces1027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2024

Big Star Hyundai responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

Oct 23, 2024

Big Star Hyundai responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

October 17, 2024

Dealership Rating
Employee Rating

Courteous, Friendly, clean facility, nice facility, easy-going, knowledgeable, timely, good staff, competent professionals, smiling staff More

by jjthomas21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2024

Big Star Hyundai responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

October 16, 2024

Dealership Rating
Employee Rating

On 3 occasions, my car had oil stains on the upholstery when we picked up the car, it didn’t have the stains when we dropped the car off. The first 2 times, I cleaned it but now I am annoyed. More

by TJPJ1077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 24, 2024

Big Star Hyundai responded

Thank you for your review. We are sorry that you feel you did not receive a 5-Star Experience. Please feel free reach out to me directly with your best contact information so that I might have the opportunity to address any concerns. Kohl Young, Service Director, kohly@bigstarhyundai.com

October 12, 2024

Dealership Rating
Employee Rating

I have owned three different Santa Fe's over the years and have always had a good experience from this dealership. More

by MGAZAW33
Recommend Dealer
Yes

Other Employees Tagged: Steffy Hernandez

Oct 23, 2024

Big Star Hyundai responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

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