Adrian Alonso
Adrian Alonso at Don Davis Nissan
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Adrian Alonso

Service Advisor

Don Davis Nissan

1320 I-20 Frontage Rd
Arlington, TX 76018

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4.6
117 Reviews

Dealership Experience

1 yr, 7 mos

Industry Experience

3 yrs, 9 mos

Languages Spoken

English English

Hebrew Hebrew

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4.6

117 Reviews

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117 Reviews of Adrian Alonso

December 17, 2024

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Seth was very help and got my car in fast and was done fast !! Great customer service More

by kendalljesse143
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Recommend Dealer
Yes
Dec 21, 2024

Don Davis Nissan responded

Hello Kendall Jesse, thank you for the fantastic review! We’re so glad that you had an excellent experience with our service department. Our team works hard to ensure everything runs smoothly, and your feedback lets us know we're on the right track. We look forward to seeing you next time!

December 10, 2024

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Very professional service and courteous personnel. Also, the attention they give to customers is important because that’s one of the reasons we keep coming back my wife and I thanks. More

by DAVJ01
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Recommend Dealer
Yes
Dec 21, 2024

Don Davis Nissan responded

Hello Davj01, thank you for your kind words! We're happy to hear that you had a great experience with our service team. We strive to provide top-notch service to all of our customers, and your feedback truly means a lot to us. We hope to provide you with service worthy of 5 stars in the future and we look forward to seeing you again soon!

December 09, 2024

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My appoitment for my service was great and they took care of me in a very timely manner. More

by ACROWELL7
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Recommend Dealer
Yes
Dec 21, 2024

Don Davis Nissan responded

Hi Acrowell7, thank you for your kind words! We're thrilled to hear that you had a great experience with Adrian and our service team. We strive to provide top-notch service to all of our customers, and your feedback truly means a lot to us. We look forward to seeing you again soon!

December 09, 2024

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Got my car in quick, but it took over an hour and a half just for an oil change and the waiting room was practically empty. Other than that, no complaints with the service. More

by michaelardejong
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Recommend Dealer
Yes
Dec 21, 2024

Don Davis Nissan responded

Hello Michael, we are appreciative for your feedback! We're committed to providing excellent service, and we're hope to provide you with faster service worthy of 5 stars on your next visit. We can't wait to welcome you back!

December 06, 2024

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Thank you for taking a look at my vehicle and completing the job that failed. I really appreciate it. My car appears to be working ok. More

by speaj5
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Recommend Dealer
Yes
Dec 22, 2024

Don Davis Nissan responded

Thank you for your positive review! We look forward to your next visit and Happy Holidays 😊

December 03, 2024

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The dealership always takes care of my car. It just took longer than expected and I was without a car for over a week, with no loaner car. More

by nwright8785
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Recommend Dealer
Yes

Other Employees Tagged: Mauricio Marchant, Sammy Neria, Seth Baer, Logan Mims, Damarcus Allen, Justin Davidson , Alyssa Crow, Daniela Escobedo, Naeykwon Keeley

Dec 13, 2024

Don Davis Nissan responded

We are truly sorry to hear that your service experience was not up to our usual standards. We take customer satisfaction seriously and hope that we can earn your business again in the future.

December 02, 2024

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I was given keys to someone else’s car so I could get in to drive away. More

by michelleann98
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Recommend Dealer
No
Dec 13, 2024

Don Davis Nissan responded

Hi Michelleann98, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. If you would like to discuss the matter further please contact our service director, Jerry Jackson at 817-588-5364. Thank you!

November 30, 2024

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I'm so disappointed, it’s my third car with Don Davis, and lately maintenance service it’s been xxxx, I need a battery replacement, I went on July 22nd, I left my car 5 days, they said they gave me a new More

by Yamilca77
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Recommend Dealer
No

Other Employees Tagged: Damarcus Allen

Dec 13, 2024

Don Davis Nissan responded

Hello Yamilca, Thank you for your feedback, and we’re truly sorry to hear that your experience didn’t meet your expectations. We take all concerns seriously and would love the opportunity to address them. Please reach out to our service manager, Jerry Jackson at 817-588-5364, and we’ll do our best to resolve the issue to your satisfaction.

November 27, 2024

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Adrian kept me informed the loop about my vehicle's maintenance needs, and the service was fast. More

by KimberlyGuess
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Recommend Dealer
Yes

Other Employees Tagged: Keith Eason, Alex Aguirre

Dec 22, 2024

Don Davis Nissan responded

Thank you for your positive review! We look forward to your next visit and Happy Holidays 😊

November 27, 2024

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Very professional and helpful thank for your support and all the information about my vehicle thanks. More

by jesusyzquierdo982
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Recommend Dealer
Yes

Other Employees Tagged: Miridiam Ramirez , Daniela Escobedo

Dec 22, 2024

Don Davis Nissan responded

Thank you for your positive review! We look forward to your next visit and Happy Holidays 😊

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