Adrian Alonso
Adrian Alonso at Don Davis Nissan

Adrian Alonso

Service Advisor

Don Davis Nissan

1320 I-20 Frontage Rd
Arlington, TX 76018

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4.6
175 Reviews

Dealership Experience

2 yrs, 8 mos

Industry Experience

4 yrs, 10 mos

Languages Spoken

English English

Hebrew Hebrew

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4.6

175 Reviews

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175 Reviews of Adrian Alonso

January 17, 2026

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Employee Rating

Friendly. Very attentive to my questions. Adrian helped my by explaining a couple of the car functions that I was not aware of. Showed the waiting area, the ve More

by SURVEYTECH1954
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

January 15, 2026

Dealership Rating
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Don Davis is superb. Dealerships are clean, your personnel are knowledgeable and attentive. The only complaint is that VETERANS should receive a 15% discount vs 10%. More

by sportscam7
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Logan Mims , CHINA PARKS

Jan 16, 2026

Don Davis Nissan responded

Thank you for your kind words and positive feedback. We are glad to hear you found our dealership clean, and our staff knowledgeable and attentive. We appreciate your suggestion regarding a veterans discount and will consider it as we strive to serve our community better. Your satisfaction with our mechanics and service department means a lot to us. Thank you for your support and blessings. Thank you for your service; we look forward to serving you again. Best,  Amber Alvarez  Don Davis Nissan  OLM/ Owner Loyalty Manager  aalvarez3@comeseeclay.com  1320 I-20 E, Arlington, TX 76018  (866)932-6893

January 12, 2026

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Thanking Adrian for always looking after my vehicle. ..He is very INFORMATIVE and Always bringing great Service and very kind and polite..Cheers to you and the Nissan Tean in Arlington inter20... More

by Patricia30
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Recommend Dealer
Yes
Jan 15, 2026

Don Davis Nissan responded

Thank you for your kind words and for recognizing Adrian's dedication and professionalism. We are glad he consistently provides informative and excellent service, and that you feel well cared for. Your appreciation means a lot to our team at Don Davis Nissan. We look forward to continuing to serve you and your vehicle needs. Best,  Amber Alvarez  Don Davis Nissan  OLM/ Owner Loyalty Manager  aalvarez3@comeseeclay.com  1320 I-20 E, Arlington, TX 76018  (866)932-6893

December 29, 2025

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Bad service, I will never buy a car from this dealership again. They don´t deliver on their promises More

by ALBERTO
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Recommend Dealer
No
Jan 01, 2026

Don Davis Nissan responded

Dear Alberto, we sincerely apologize for your disappointing experience and any unmet promises. Your feedback is important, and we regret that we did not meet your expectations. We take your concerns seriously and would appreciate the opportunity to address them directly. Please contact us at your earliest convenience so we can work towards resolving this situation and restoring your confidence in our dealership. Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893

Dec 29, 2025

ALBERTO responded

Thank you very much for this, but honestly, this has really disappointed me. I thought they were professional people, but what was shown was quite the opposite. I never like to speak ill of people or service agencies, but when someone asks me about their services, I will only share my experience. Fortunately, I was able to gather evidence of my experience. Best regards

December 23, 2025

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I took my 2025 Rogue in for its 10,000-mile maintenance (it only had 9,600 miles) because I was going on a trip. When they finished the oil change and tire rotation, they told me that the brake fluid neede More

by ALBERTO
Service Price Transparency
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Recommend Dealer
No
Dec 24, 2025

Don Davis Nissan responded

Dear Alberto, thank you for sharing your experience. We apologize for any confusion regarding the maintenance plan and the brake fluid service. Our goal is to provide transparent and honest communication, and we regret if this was not your experience. We take your concerns seriously and would appreciate the opportunity to discuss this further to address your concerns and improve our service. Please contact us directly at your convenience. Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893

December 18, 2025

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It could not have pleased me more. Everything worked right on schedule, the fellow who checked me in was friendly and yet professional and knowledgeable, payout process was easy. Just More

by sandy.yarb
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Recommend Dealer
Yes
Dec 22, 2025

Don Davis Nissan responded

Thank you for your wonderful feedback. We are delighted to hear that everything went smoothly and that our team provided friendly, professional service. It's great to know the check out process was easy and that your experience was perfect. We appreciate your kind words and look forward to serving you again in the future. Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893

December 11, 2025

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Excellent service. Workers done on time. Samuel was Excellent in speaking to and answered all questions in a professional manner. More

by garycuellar510
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Recommend Dealer
Yes
Dec 17, 2025

Don Davis Nissan responded

Dear Gary Cuellar, thank you for your kind words and for recognizing Samael's professionalism. We're glad the team completed the work on time and that you were satisfied with our service. Your feedback is greatly appreciated, and we look forward to assisting you again in the future. Best,  Amber Alvarez  Don Davis Nissan  OLM/ Owner Loyalty Manager  aalvarez3@comeseeclay.com  1320 I-20 E, Arlington, TX 76018  (866)932-6893

December 05, 2025

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Service was prompt and completed in the time estimated. Adrian was friendly and helpful, and I really appreciated the free truck wash at the end. No complaints! More

by Sahonea
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Recommend Dealer
Yes
Dec 06, 2025

Don Davis Nissan responded

Thank you for your positive feedback! We're glad Adrian provided friendly and helpful service, and that you appreciated the prompt completion and free truck wash. We strive to deliver a great experience, and it's rewarding to hear you had no complaints. We look forward to serving you again in the future. Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893

December 04, 2025

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The Dealers customer service was outstanding. They were very friendly and the whole process was shorter than originally thought. Will definitely go back for service. More

by samhuckaby
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Recommend Dealer
Yes

Other Employees Tagged: Casandra Rodriguez, Logan Mims, Charles Reynolds, Christo Rosales , Damarcus Allen, Seth Baer

Dec 05, 2025

Don Davis Nissan responded

Thank you for your kind words and positive feedback. We're thrilled to hear that you found our customer service outstanding and that the process was quicker than expected. We look forward to serving you again in the future. Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893

December 04, 2025

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Employee Rating

I love the location of this service center. I went through a lot of changes in service advisors. Damarcus had great customer service, but then he moved on to a different service center. I did n More

by Wynter Miller
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Marvin Miller , Damarcus Allen, Javier Alvarado

Dec 05, 2025

Don Davis Nissan responded

Dear Wynter Miller, thank you for sharing your detailed feedback. We're glad to hear that you appreciated China’s helpful and calm communication, especially during challenging times. We also appreciate your recognition of Alejandra’s personable and encouraging assistance. We are sorry to hear about the communication issues with Adrian and the changes in service advisors. Your comments help us improve, and we are grateful for your patience and understanding. We value your loyalty and look forward to providing you with consistent, excellent service in the future. Best, Amber Alvarez Don Davis Nissan OLM/ Owner Loyalty Manager aalvarez3@comeseeclay.com 1320 I-20 E, Arlington, TX 76018 (866)932-6893

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