Adela Serrata
Adela Serrata at Classic Chevrolet Sugar Land

Adela Serrata

Internet Director

Classic Chevrolet Sugar Land

13115 Southwest Fwy
Sugar Land, TX 77478

4.4
464 Reviews
4.4

464 Reviews

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464 Reviews of Adela Serrata

October 16, 2025

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Employee Rating

excellent service and attention, they help me a lot with everything, thank you so much. More

by consuelowhite95
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 19, 2025

Classic Chevrolet Sugar Land responded

Thank you so much! We’re really glad we could help and that you had an excellent experience with us!

October 13, 2025

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Employee Rating

The youth course side is terrible. We bought a 2023 blazer LT two weeks ago and they gave us two key fobs with the vehicle. We found when we got home that one of the key fobs didn’t wo More

by fishnfrfun
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Oct 17, 2025

Classic Chevrolet Sugar Land responded

We sincerely apologize for the frustration you’ve experienced. This is certainly not the level of service we strive to provide. We want to make this right and get you the correct, working key fob as quickly as possible. Please contact veronica Busby directly at (281)263-1332 or vbusby@classicofhouston.comand reference this message so we can resolve the issue immediately. Thank you for your patience, and we appreciate the opportunity to correct this situation.

October 07, 2025

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Very good verynice and Very eficiente tanks and new so nice and like too macho good vay More

by bartologil391
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2025

Classic Chevrolet Sugar Land responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Classic Elite Chevrolet Sugar Land and we hope to see you again soon!

September 17, 2025

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Employee Rating

Irma Velasquez is my service dept. person. She is a great person and helps me when I need my Truck Serviced. She should be in Management because she takes care of the Customers and tre More

by Blueman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 20, 2025

Classic Chevrolet Sugar Land responded

Thank you for the wonderful feedback! We’re so glad Irma takes such great care of you—she truly goes above and beyond for our customers. We’ll be sure to share your kind words with her and the team! 🙌🚗

March 05, 2025

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Employee Rating

Great deal! Great experience! I recommend Classic Chevrolet in Sugar Land. Sales and service are the best. More

by donnarules6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 26, 2024

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Employee Rating

it all good everything work real good chris made sure i understand everything about what was gone on More

by twinblownimpala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Drew Hoth, Veronica Busby , Garner Anderson, Devin Bodily, chris

September 24, 2024

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Employee Rating

They were very attentive and didn't give up in the first minor inconvenience. They were very cordial. More

by Lydia Arleen
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Drew Hoth, Edward Davis

September 24, 2024

Dealership Rating

Excelente atención y rapidez en el servicio suministrado. Agradecida con el staff de la agencia. More

by Venecia Molina Cepeda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 19, 2024

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Employee Rating

It was a great experience. Everything was smooth and easy. Highly recommend Douglas was very helpful More

by Karl_iz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Drew Hoth, Veronica Busby , Devin Bodily, Douglas

September 09, 2024

Dealership Rating
Employee Rating

The work needed to be done was not properly explained, for me to make decision. More

by chidenwosu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Drew Hoth, Veronica Busby , Devin Bodily

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