Adela Serrata
Adela Serrata at Classic Chevrolet Sugar Land

Adela Serrata | Page 2

Internet Director

Classic Chevrolet Sugar Land

13115 Southwest Fwy
Sugar Land, TX 77478

4.3
477 Reviews
4.3

477 Reviews

Write a Review

Languages Spoken

Spanish Spanish

477 Reviews of Adela Serrata

February 24, 2026

Dealership Rating
Employee Rating

Car has gone in three times for same issue and mi service advisor keeps lying saying issue is either fixed or cannot be replicated but when I get the car back issue is present. More

by docabdullah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Drew Hoth, Matthew Mcbride, Renee Saenz , Zachary Cypert, Harry Petit

Feb 27, 2026

Classic Chevrolet Sugar Land responded

Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience 0r call Kevan Tvrdy at (281-900-4171)

February 07, 2026

Dealership Rating
Employee Rating

The sales staff and sales manager, speaks highly toward Classic Chevrolet. They more than treated us fairly with our purchase. First truck engine light came on 90 miles down the road, called salesman sho More

by cmc66d
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fady Arnout, Eric Jones , Veronica Busby

Feb 11, 2026

Classic Chevrolet Sugar Land responded

Thank you for your kind words. We appreciate the opportunity to make things right and are glad our team could provide a fair and straightforward experience. Enjoy your truck, and thank you for choosing Classic!

December 29, 2025

Dealership Rating
Employee Rating

Amazing experience! Awesome customer service! They go above and behong to make it happen! Deff comming back! More

by Karime G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fady Arnout, Matthew Mcbride, Renee Saenz, Eric Jones , Hector Castillo, Camryn Crawford, Zachary Cypert, Austin Jolley, Harry Petit

Dec 30, 2025

Classic Chevrolet Sugar Land responded

Thank you for the great review, Karime! We’re thrilled to hear you had an amazing experience and that our team went above and beyond for you. We truly appreciate your support and look forward to welcoming you back!

October 16, 2025

Dealership Rating
Employee Rating

excellent service and attention, they help me a lot with everything, thank you so much. More

by consuelowhite95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Mcbride, Renee Saenz, Eric Jones , Hector Castillo, Camryn Crawford, Zachary Cypert, Austin Jolley, Harry Petit, Yulissa.

Oct 19, 2025

Classic Chevrolet Sugar Land responded

Thank you so much! We’re really glad we could help and that you had an excellent experience with us!

October 13, 2025

Dealership Rating
Employee Rating

The youth course side is terrible. We bought a 2023 blazer LT two weeks ago and they gave us two key fobs with the vehicle. We found when we got home that one of the key fobs didn’t wo More

by fishnfrfun
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Fabrizio Cerda, Matthew Mcbride, Renee Saenz , Hector Castillo, Zachary Cypert, Harry Petit, Armando Rai

Oct 17, 2025

Classic Chevrolet Sugar Land responded

We sincerely apologize for the frustration you’ve experienced. This is certainly not the level of service we strive to provide. We want to make this right and get you the correct, working key fob as quickly as possible. Please contact veronica Busby directly at (281)263-1332 or vbusby@classicofhouston.comand reference this message so we can resolve the issue immediately. Thank you for your patience, and we appreciate the opportunity to correct this situation.

October 07, 2025

Dealership Rating
Employee Rating

Very good verynice and Very eficiente tanks and new so nice and like too macho good vay More

by bartologil391
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Drew Hoth, Matthew Mcbride, Renee Saenz, Eric Jones , Hector Castillo, Camryn Crawford, Zachary Cypert, Austin Jolley, Harry Petit

Oct 09, 2025

Classic Chevrolet Sugar Land responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Classic Elite Chevrolet Sugar Land and we hope to see you again soon!

September 17, 2025

Dealership Rating
Employee Rating

Irma Velasquez is my service dept. person. She is a great person and helps me when I need my Truck Serviced. She should be in Management because she takes care of the Customers and tre More

by Blueman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Drew Hoth, Fady Arnout, Marvin Bridgewater, Matthew Mcbride, Renee Saenz , Rafael Alexandri, Hector Castillo, Zachary Cypert, Harry Petit, Irma Velasquez

Sep 20, 2025

Classic Chevrolet Sugar Land responded

Thank you for the wonderful feedback! We’re so glad Irma takes such great care of you—she truly goes above and beyond for our customers. We’ll be sure to share your kind words with her and the team! 🙌🚗

March 05, 2025

Dealership Rating
Employee Rating

Great deal! Great experience! I recommend Classic Chevrolet in Sugar Land. Sales and service are the best. More

by donnarules6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Drew Hoth, Marvin Bridgewater, Matthew Mcbride, Renee Saenz, Eric Jones , Rafael Alexandri, Veronica Busby, Zachary Cypert, Erica Lamar, Blaine Baird in Finance was the best

September 26, 2024

Dealership Rating
Employee Rating

it all good everything work real good chris made sure i understand everything about what was gone on More

by twinblownimpala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Drew Hoth , Garner Anderson, Devin Bodily, Veronica Busby, chris

September 24, 2024

Dealership Rating

Excelente atención y rapidez en el servicio suministrado. Agradecida con el staff de la agencia. More

by Venecia Molina Cepeda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Drew Hoth, Alfred Garcia, Edward Davis , Devin Bodily, Veronica Busby

2
...

Dealership Inventory (1167 Vehicles)

new 2026 Chevrolet Trax car, priced at $24,265
2026 Chevrolet Trax
new
Mosaic Black Metallic exterior
Automatic
Front-wheel Drive
new 2026 Chevrolet Silverado 1500 car, priced at $41,480
2026 Chevrolet Silverado 1500
new
Summit White exterior
Automatic
Rear-wheel Drive
new 2024 Chevrolet Silverado 2500 car, priced at $54,563
2024 Chevrolet Silverado 2500
new
Summit White exterior
Automatic
Four-wheel Drive
new 2026 Chevrolet Silverado 3500 car, priced at $50,518
2026 Chevrolet Silverado 3500
new
Summit White exterior
Automatic
Rear-wheel Drive
new 2026 Chevrolet Tahoe car, priced at $83,229
2026 Chevrolet Tahoe
new
Black exterior
Automatic
Four-wheel Drive
new 2027 Chevrolet Tahoe car, priced at $73,829
2027 Chevrolet Tahoe
new
Sterling Gray Metallic exterior
RWD