Adam Williams | Page 5

The sales and finance people were outstanding! They were so friendly and pleasant to us They were so friendly and pleasant to us More

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Service Dept,has integrity, high level of honesty. Other dealerships could learn from Goodson. Awesome! Other dealerships could learn from Goodson. Awesome! More

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This past Friday, November 4th, I made my 2nd Acura purchase from Goodson. I had filled out everything via the website and only wanted to work with Kevin A. A simple phone call and the deal was started purchase from Goodson. I had filled out everything via the website and only wanted to work with Kevin A. A simple phone call and the deal was started and ready for me to complete when I got to the dealership. I cannot thank Kevin enough for making everything a breeze to get done on short notice. A huge amount of appreciation to him for staying late that day to get me taken care of an into my new Integra! It is always a pleasure to do business with Goodson and a treat to talk with Darlene. Goodson has earned my Acura business for a long time to come. More

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Definitely the best dealer experience we’ve had so far. They were upfront with the numbers, and low pressure to buy. Decent value on the trade-in. We didn’t have to spend all day at the dealership. Would c They were upfront with the numbers, and low pressure to buy. Decent value on the trade-in. We didn’t have to spend all day at the dealership. Would come to Goodson again. More

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Always a great experience. The Lounge is a perfect work space with plenty of comfortable seating!! This team is always on top of things, efficient and communicative!! Thank You The Lounge is a perfect work space with plenty of comfortable seating!! This team is always on top of things, efficient and communicative!! Thank You Goodson Acura!! More

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This was the best car buying experience I had ever. I want to say thank you!!! Kevin was really good talking with and also Giles helping get through the finance process. I'm sooo excited about this ve I want to say thank you!!! Kevin was really good talking with and also Giles helping get through the finance process. I'm sooo excited about this vehicle!!! Thank you guys again for everything. More

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The team at Goodson Acura are friendly, helpful, and extremely knowledgeable. The transition of getting me into my new car was smooth and fast. extremely knowledgeable. The transition of getting me into my new car was smooth and fast. More

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CAN YOU SAY BAIT AND SWITCH DON’T BUY HERE THATS WHAT YOU MAY GET HERE LIKE I DID. I was quoted a price by the finance Manager Arthur the night before and I again on 3 occasions on a recorded conversation t MAY GET HERE LIKE I DID. I was quoted a price by the finance Manager Arthur the night before and I again on 3 occasions on a recorded conversation that it was in fact the 2023 MDX Type S Advanced he said YES all 3 times and gave me the same price of $1155 a month. The day I was supposed to arrive I get a call from the dealership 3 times to see what time I was going to arrive even one call from Brandon the finance MGR and all 3 times I verified the price was for the MDX Type S Advanced again on a recorded call and all 3 times I was told yes. When I arrived the MDX TYPE S ADVANCED was waiting for me to test drive when I told them I would buy the vehicle. This is WHERE THE BAIT AND SWITCHED occurred. I was told by Brandon the Finance Manager on duty that the price they had given me was incorrect and the new price was over $300 more per Month for the lease I wanted. I asked if that was the case why would they have the Type S advanced ready for me to test drive and not the vehicle he said the price was for and he stuttered and had no answer and left off mumbling to himself. I then requested to speak to the GM he was not in supposedly, but then within 1/2 hour he called back HIS NAME IS JAVIA ANKUR. He was very inconsiderate and could care less what happened to me and the fact that I drove 70 miles to get played. JAVIA gave me excuses such as (keep in mind this is recorded) that Arthur the Mgr that gave me the price the night before is “Old” and has “has issues remembering or doing the right thing” and that “he has done this several times already” to, everyone makes mistakes to this was an honest mistake. I then informed him that regardless of how pretty he would paint this it is still a BAIT AND SWITCH. I then preceded to tell him I would write to the ownership of the dealership and he could care less and seem very unbothered but that which leads me to believe that OWNERSHIP PROMOTES THIS BAIT AND SWITCH TACTICS I also told him I would blast this in as many social medias as I could and again he basically could care less again leading me to believe that this BAIT AND SWITCH tactics is accepted by ownership and that the bad reviews also don’t bother them More

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Excellent customer service. I will buy my next vehicle from them! I highly recommend to other people. I will buy my next vehicle from them! I highly recommend to other people. More

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Very smooth transaction and professional experience. Every question answered and attentive service. Recommend this dealer to anyone. Every question answered and attentive service. Recommend this dealer to anyone. More

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