Adam Swanson

Angie at the service desk was extremely accommodating and helpful during my service experience. I came in with somewhat of an emergency situation and she handled it with class. Also my overall dealership exp helpful during my service experience. I came in with somewhat of an emergency situation and she handled it with class. Also my overall dealership experience was fantastic. I would highly recommend their service department. More

by VenHorst3 Verified Customer Verified Customer

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Excellent in all ways. Great customer service. Repairs accomplished quickly and correctly. I especially appreciate the pick up and delivery from my office! Great customer service. Repairs accomplished quickly and correctly. I especially appreciate the pick up and delivery from my office! More

by southeastern1918 Verified Customer Verified Customer

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Great staff, completely satisfied with the work done on my truck. Would recommend highly service center highly my truck. Would recommend highly service center highly More

by ANNETTE8 Verified Customer Verified Customer

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Great experience with professional kind people going the extra mile! You’ll appreciate their expertise and help! extra mile! You’ll appreciate their expertise and help! More

by JIMHEARNE Verified Customer Verified Customer

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Out of their way to help us. Researched issues might cause noise. Professional, patient ,informative Researched issues might cause noise. Professional, patient ,informative More

by Bfpykett Verified Customer Verified Customer

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The technician who came to my house was competent and efficient. The new battery is great. efficient. The new battery is great. More

by daganaway68 Verified Customer Verified Customer

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The work took longer than expected. The person needed called in the day of appointment. The person needed called in the day of appointment. More

by Lanthierdavid31 Verified Customer Verified Customer

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The customer service is excellent in the service department. Very friendly knowledgeable people always willing to help! department. Very friendly knowledgeable people always willing to help! More

by DSCHMIDT6 Verified Customer Verified Customer

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My Mustang was taking an overly long time to start blowing warm interior air although the engine's temperature gauge indicated a warm engine. Not a good issue going into winter. I called, talked t blowing warm interior air although the engine's temperature gauge indicated a warm engine. Not a good issue going into winter. I called, talked to Adam, and described the issue, suggesting that a system cooling flush might be in order. After hearing the details, he agreed with the cooling system flush idea, but just as a first step. He suggested that a thorough inspection of the cooling system was in order for my relatively high mileage vehicle. When I brought the car in for the appointment, I again relayed the issues to Tim. He agreed that a cooling system flush was long overdue, but also suggested a thorough cooling system inspection. He said, although the temperature gauge showed a normal warm engine temperature, there might still be additional issues causing the lack of warm air generation. Later that day, Tim called with the diagnosis. There was a steady coolant leak around the manifold and due to that leak, the coolant level was excessively low. He said that even with the low coolant level, the engine temperature gauge could still show a normal operating temperature--until the coolant would become so low as to potentially damage the engine. Glad I didn't wait on this situation any longer and I always appreciate Boucher's service department for their thorough analysis, explanation and their do-it-right-the-first-time correction of these issues. Our family's confidence in their quality of service is the reason we feel comfortable driving our well cared for, but relatively higher mileage vehicles. Thanks Adam and Tim. More

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They were honest and treated me well. This is my 3rd car I bought from them. This is my 3rd car I bought from them. More

by JIM_KILE Verified Customer Verified Customer

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