Adam Smith | Page 8

Great Experience buying Before my husband Roger and I arrived, we had looked at an Outback at another dealership and were actually there to compare prices. We really weren’t Before my husband Roger and I arrived, we had looked at an Outback at another dealership and were actually there to compare prices. We really weren’t planning on buying one that day. Then Adam Smith came along. He was very knowledgeable about both the Outback and the Forrester. We never once felt pressured by Adam. We ended up purchasing an Outback that day and were happy with the whole experience. Adam did a great job and we would highly recommend him as well as your dealership to anyone looking for a new car. More

Report | Print

Crosstrek Came directly from another dealership that tried to tack on additional charges after we had agreed upon a price that caused me to walk away and drive Came directly from another dealership that tried to tack on additional charges after we had agreed upon a price that caused me to walk away and drive directly to Dean Subaru. Adam was direct and honest and was a pleasure to deal with. Great experience. More

Report | Print

No hassle, easy to work with car buying experience. I just bought my second Subaru from Dean Team. I've been to the other dealerships and this one is by far the easiest to work with. My buying experie I just bought my second Subaru from Dean Team. I've been to the other dealerships and this one is by far the easiest to work with. My buying experience was great! Simple, hassle free and friendly. But. the most impressive thing is that they didn't keep me there for half a day to buy a car. We finalized our agreement, I left to take care of some other things and when I came back, my car was ready and it took me about 20 minutes to sign contracts and leave with my car. I really appreciate their consideration for my time. More

Report | Print

Fresh tactics in a stale industry I’ve purchased several new vehicles. Each time the salespersons/finance managers use the same annoying tactics to give me the same stale sales pitch. I’ve purchased several new vehicles. Each time the salespersons/finance managers use the same annoying tactics to give me the same stale sales pitch. On this occasion in mid-May 2019, having already spoken with two other dealerships in the St. Louis area with the same aforementioned unpleasant experience, I reached out to the Dean Team via their website chat feature. Surprisingly, Matt, Adam, and I conducted the entire sales conversation via chat. Once we confirmed the car I wanted matched the price I wanted and my credit and trade-in values were accurate, I went in to sign the paperwork. It was that easy. What a refreshing process! Matt and Adam are exceptional. Meeting with the Finance Manager at the close of the sale has historically been a loathsome experience, Dustin shattered that mold. He was quick, organized, and personable. He is truly in a league of his own. It seems to be the Dean Team way of business. I have never had such a pleasant experience at a dealership. As long as I live remotely close to a Dean Team dealership, I’ll be buying my cars there. This team is miles ahead of their industry peers in offering a stellar customer experience. They have earned a customer for life and that is not easy to do! More

Report | Print

Awesome!! We just leased our 4th Subaru from Dean Team and the experience is always great! Adam is awesome and always knows exactly what we want! Can’t imagi We just leased our 4th Subaru from Dean Team and the experience is always great! Adam is awesome and always knows exactly what we want! Can’t imagine going anywhere else!!! More

Report | Print

2019 Subaru Outback Purchase Smoothest, least stressful of any car purchases we have ever made and most satisfying. Adam Smith was helpful in sorting out options regarding choic Smoothest, least stressful of any car purchases we have ever made and most satisfying. Adam Smith was helpful in sorting out options regarding choice of Forester vs. Outback and which model of Outback best met our needs. The March discount on Outbacks also helped us make our decision. We like Adam's personality, patience and sense of humor. More

Report | Print

Enjoyed our time spent with the team. We would come back when we need another car and recommend this dealership and Adam. Staff was very attentive to our needs, offering drinks and snacks. We would come back when we need another car and recommend this dealership and Adam. Staff was very attentive to our needs, offering drinks and snacks. Adam was friendly, funny, and knowledgeable. He went out of his way to try to help get us into the Subaru Forrester we wanted and came through with a great price too. ( Won't mention his driving! :) More

Report | Print

Relaxed and organized Very friendly salesman, gave me ample time to ask questions and showed me how everything in car worked. Asked me several times if I was comfortable an Very friendly salesman, gave me ample time to ask questions and showed me how everything in car worked. Asked me several times if I was comfortable and offered me if I would like a water or anything else More

Report | Print

Very Helpful Team My experience at Dean Team was very good. The staff was friendly, knowledgeable and gave me all the info I needed and they were quick about it. Very h My experience at Dean Team was very good. The staff was friendly, knowledgeable and gave me all the info I needed and they were quick about it. Very happy with my car thus far! More

Report | Print

So far they are very helpful I asked Adam to make a measurement of a car for me an he did it while I was still on the phone. He seems very forthright and honest about pricing and I asked Adam to make a measurement of a car for me an he did it while I was still on the phone. He seems very forthright and honest about pricing and sales. More

Report | Print