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Adam Romano
Adam Romano at Rallye BMW
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Adam Romano

Senior Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.8
734 Reviews

Thank you for entrusting the service team at Rallye BMW with your vehicle. We value each and every customer, and do everything possible to exceed your expectations. My career in the automotive business started 29 years ago. I became a member of the Rallye family in 2013. Known for being honest, friendly, and reliable, I have built great relationships over the years, with my coworkers and guests. When I’m not working, I love to spend time with my beautiful wife and our family. I studied at New York University and am a Certified NYS Real Estate Broker. I look forward to meeting you and providing you with exceptional service!

Dealership Experience

11 yrs, 3 mos

Industry Experience

29 yrs, 3 mos

Languages Spoken

English English

4.8

734 Reviews

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734 Reviews of Adam Romano

November 10, 2024

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Employee Rating

I would think twice before you bring your car in there for any kind of service other than an inspection or oil change More

by ONAROLL
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Recommend Dealer
No

Other Employees Tagged: Christopher Blanco, Christopher Williams

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Nov 11, 2024

Rallye BMW responded

It's disappointing to hear that your experience with our service didn't meet expectations. We strive for excellence in all areas, and I apologize if we fell short during your visit. If there's anything specific you'd like to discuss or address, please feel free to reach out directly. Thank you, Chris Blanco - Service Manager - 516-833-4862

November 07, 2024

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Rallye BMW is a great dealership . The service department and sales department are both excellent. Their customer service is exceptional and they always make sure all your needs and co More

by domnyy26
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Service Time
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Recommend Dealer
Yes
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Nov 07, 2024

Rallye BMW responded

Thank you for the fantastic feedback! We're delighted to hear that both our service and sales departments at Rallye BMW met your expectations. We appreciate your support and look forward to serving you again in the future!

November 05, 2024

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Customer service was great in and out fast when dropping the car off, and I was updated very fast on my car status will definitely recommend. More

by tajhay78
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Recommend Dealer
Yes
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Nov 06, 2024

Rallye BMW responded

We're delighted to hear that our team at Rallye BMW provided you with efficient and attentive service. Thank you for recommending us!

November 01, 2024

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Rallye bmw has a great service dept that caters to all of your needs everything was easy and done perfectly More

by EASYWINNER39
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Carlson

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Nov 01, 2024

Rallye BMW responded

We're delighted to hear that our service department at Rallye BMW met all your needs and made the process seamless for you. Thank you for sharing this positive feedback!

October 31, 2024

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A really good dealership. Adam Romano and Chris Blanco great service people. Rallye BMW dealership have lived up to the standards of BMW. More

by WELLSY15
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Blanco

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Oct 31, 2024

Rallye BMW responded

Thank you for the fantastic feedback! We're delighted to hear that Adam and Chris provided great service at Rallye BMW. We appreciate your support and look forward to serving you again in the future!

October 30, 2024

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Great service department and great experience. Will be back for service and purchase in the near future More

by benciampa
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Recommend Dealer
Yes
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Oct 30, 2024

Rallye BMW responded

Benciampa, we're delighted to hear you had a great experience with our service department at Rallye BMW! We look forward to welcoming you back for future services and purchases.

October 28, 2024

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Service was v professional. No issues. On time. Courteous. Xxx xxxx xxxx xxx xxx xxx More

by RCapoor
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Recommend Dealer
Yes
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Oct 29, 2024

Rallye BMW responded

Thank you for taking the time to review Rallye BMW! It really means a lot to hear that you're happy.

October 28, 2024

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Everyone’s friendly and helpful. I wouldn’t take my car anywhere else. Rallye is awesome! More

by caryn_331
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Juman

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Oct 28, 2024

Rallye BMW responded

Thank you for stopping by to leave Rallye BMW a wonderful review!

October 26, 2024

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Great service setup. Very quick in and out with loaner vehicle. Adam Romano is very attentive. More

by Sev
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Recommend Dealer
Yes

Other Employees Tagged: Michael Corssen

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Oct 28, 2024

Rallye BMW responded

Sev, we appreciate the stellar review here at Rallye BMW! Thanks for sharing your positive experience with Adam.

October 24, 2024

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Prompt service. Explained repairs needed. Clean facility. Returned the car clean. Pricy but got the job done without any beating around the bush. More

by Ben Lachhman
Service Price Transparency
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Recommend Dealer
Yes
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Oct 25, 2024

Rallye BMW responded

Ben, we're glad to hear you appreciated the straightforward service and clean facilities at Rallye BMW. Thank you for your feedback!

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