Adam Pals
Adam Pals at Certified Benz & Beemer

Adam Pals | Page 33

Sales Manager

Certified Benz & Beemer

6725 E McDowell Rd
Scottsdale, AZ 85257

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4.9
340 Reviews
4.9

340 Reviews

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340 Reviews of Adam Pals

November 04, 2021

Dealership Rating
Employee Rating

Everybody was very helpful. The car was parked out front clean and ready for me to look at it. My salesman Jesus was very kind, helpful, and knowledgeable. Stayed late to help me purchase the car. The finan More

by Acopterguy4u
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sara Al Taay, Jesus Bello

Nov 07, 2021

Certified Benz & Beemer responded

Dear Acopterguy4u: Our top priority is customer satisfaction so we are delighted that you appreciated the excellent service that Jesus and Sara provided for you. We are grateful for the kind words and support. We look forward to the next opportunity to provide you with a 5 Star experience in the future.

November 04, 2021

Dealership Rating
Employee Rating

I’ve been searching for a jeep wrangler four months, and every dealership I went into had an insane markup on their vehicles, and or they sold the vehicle days prior to me showing up (even though they calle More

by Jeff R.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Manuel Payan

Nov 07, 2021

Certified Benz & Beemer responded

Dear Jeff: We really appreciate you taking the time to let our customers know about your excellent car buying experience without any pressure. We are delighted we could help you with your Jeep purchase. Thanks for choosing CBB and we look forward to the pleasure of working with you again.

October 31, 2021

Dealership Rating
Employee Rating

Thank you Shane, Adam, and Rosie for your great service. This was a great experience buying our first truck from you! Excellent service! More

by Dbaker115
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shane Espinosa, Rocio Woodyard, Shane The Cowboy

Nov 01, 2021

Certified Benz & Beemer responded

Dear Dbaker115: You are very welcome and thanks for sharing about your great truck buying experience. We are glad that Shane, Adam and Rocio were all so helpful throughout the process. We are grateful for your kind words and support. Please let us know when we can help you again in the future, whether in our Service Department or when you are in the market for your next vehicle.

October 31, 2021

Dealership Rating
Employee Rating

Thank you Shane, Adam, and Rocio. Our experience here was outstanding. It was so pleasant working with you. We got an outstanding truck and deal. I will definitely come back again. More

by Ibake115
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shane Espinosa, Rocio Woodyard, Shane The Cowboy

Nov 01, 2021

Certified Benz & Beemer responded

Dear Ibake115: You are certainly welcome and thanks for sharing about your outstanding car buying experience. It's great to hear that you good such a good deal too. Thanks for choosing CBB and we are excited that you intend to return again in the future.

October 21, 2021

Dealership Rating
Employee Rating

Just wanted to thank Jesus Bello and Adam Pals for their assistance in selling my Porsche to the dealership. Their professionalism and knowledge made my experience quick and hassle free. It was great to see More

by Billmac4712
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jesus Bello

Oct 24, 2021

Certified Benz & Beemer responded

Dear Billmac4712: You are very welcome and thanks for sharing how easy it was for you to sell your Porsche to CBB. It's great to hear that Jesus and Adam put you first and made it so quick and easy. We are grateful for your business and are excited that you intend to return in the future when you are in the market for your next vehicle.

October 07, 2021

Dealership Rating
Employee Rating

Called in yesterday to purchase a vehicle, we agreed on price, I had them run my credit which is great. Next morning, vehicle had a bad carfax when I was told it was good….we again agreed on numbers and I More

by Jeff C.
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Dennis Murray, Sheridan

Oct 20, 2021

Certified Benz & Beemer responded

Dear Jeff: Thanks so much for taking the time to speak with me today. As a fellow "car guy", I appreciate your perspective as well as the further details on your experience. Even though your comments do not shine a positive light on our dealership, it is helpful to find out where some of our weaknessess lie, whether in our personnel and/or our processes. I sincerely apologize for your experience and appreciate your feedback. I hope for a future opportunity to make things right with you. Please do not hesitate to contact me personally in the future. Sincerely, Jack Schneider, Owner

May 24, 2021

Dealership Rating
Employee Rating

They were great to deal with. Honest, fair and no pressure. My salesman, Matthew, was a huge help both before and after the purchase and everyone else that I met at the dealership was friendly, helpf More

by russellweisman
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matthew Finkenberg, Paul Marschall

May 25, 2021

Certified Benz & Beemer responded

Dear russellweisman: We really appreciate you sharing your compliments on Matthew's excellent customer service as well as our friendly, zero pressure environment. Thanks so much for your kind words and support. Please let us know when we can ever assist you again in the future.

April 23, 2021

Dealership Rating
Employee Rating

Jacob was very thorough in his process and was very attentive to my needs. He and the finance team were transparent and effective with the exchange of information. I look forward to doing business agai More

by Jadepino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nissa Juarez, Rocio Woodyard

Apr 23, 2021

Certified Benz & Beemer responded

Dear Jadepino: Thanks so much for your 5 Star review! We are delighted that Jacob was so helpful with your purchase and that you appreciated our fully transparent sales process. We are grateful for your business and look forward to helping you again in the future.

March 29, 2021

Dealership Rating
Employee Rating

James was great and very personable! We got a great deal on a 320i. I searched for 3 days across all of Phoenix for the best price and compared to quality of car and I kept going back to the one we bought. More

by Shaneshow20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Viator, Rocio Woodyard

Mar 29, 2021

Certified Benz & Beemer responded

Dear Shaneshow20: We really appreciate you sharing your compliments of James' great customer service. We are glad that you were able to get such a good price on your BMW too. Thanks so much for choosing CBB and we look forward to providing you with another 5 Star experience on your next visit.

March 20, 2021

Dealership Rating
Employee Rating

Best experience ever. I have bought many vehicles for myself and my family, but this dealership is where I did enjoyed the pleasure of a vehicle without hassle or listening to story tellers. More

by barrybee161
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nissa Juarez, Rich Roberts, James Viator, Rocio Woodyard

Mar 21, 2021

Certified Benz & Beemer responded

Dear barrybee161: We got to say that we get lots of reviews but yours is definitely one of the best. Thanks so much for sharing about your best ever car buying experience. Thanks so much for the very kind words and support. Please let us know when we can ever assist you again in the future.

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