Adam Pals | Page 29

Tuan was F’en amazing with me and his customer service even got me a bag of M&Ms for the road back home for me who does that now a days …. Tuan thank you very much for everything! You get a 100% score fr even got me a bag of M&Ms for the road back home for me who does that now a days …. Tuan thank you very much for everything! You get a 100% score from me SST approved!! More

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Jeff Hallenbeck is great salesperson, goes above and beyond, even answers calls and texts on his days off. This is the second vehicle I purchased from B&B and it definitely was not as easy as the fir beyond, even answers calls and texts on his days off. This is the second vehicle I purchased from B&B and it definitely was not as easy as the first transaction last year. The finance person PUSHED very hard to get me to purchase extra warranty on key fobs, tires and vehicle even though the vehicle is still under manufacturer warranty and I said absolutely no extras, this was quite irritating. The car was not thoroughly inspected and prepped, as the key fobs did not work, there was a nail in the rear tire (TPMS was indicating 10 lbs low) which all they did was fill the tire up with air, the rest of the tires were at 60lbs of air and should have been at 33, and the ceramic coating was not completely wiped off in several areas which means it needs to be polished off as once it dries it is hard as a rock. I reached out to the owner Jack Schneider, who much to my amazement wrote back to me and said he would make changes to their process to ensure things like this did not happen again. Jack agreed to replace my windshield (non OE windshield was interfering with signal from key fobs) and pay for an inspection by a Porsche dealer that I had performed on the car when I arrived home. Granted this all should have been caught and resolved during their inspection but was not and is causing me do deal with after the sale. The other issue is the AC controls are sticky as someone spilled soda or coffee on the console and this has not been resolved completely as of this evaluation as the Porsche dealer says the control module needs to be replaced, and Jack wants to wait and see. To Jacks credit he did agree that if I have trouble with it in the next year that he would pay to replace. When buying a used car it is important to deal with a reputable and thorough dealer, while I believe B&B is that they seem to be not as thorough as my previous transaction and may be turning over vehicles too quickly More

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Daniel, Hector and Sara were all a delight to work with and made this an effortless buying experience. This is the third car I’ve gotten from CBB and won’t buy anywhere else because you all have the absolu and made this an effortless buying experience. This is the third car I’ve gotten from CBB and won’t buy anywhere else because you all have the absolute best service, employees, and selection in town. More

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Certified Benz and Beemer’s customer service is outstanding. I look forward to doing business with them the next time I’m in the market for a car. outstanding. I look forward to doing business with them the next time I’m in the market for a car. More

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Robert was absolutely the perfect salesman! Took his time and let us make up our mind. The entire staff should take a bow for such a great job! Took his time and let us make up our mind. The entire staff should take a bow for such a great job! More

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Tuan was very professional and also very pleasant. The car we purchased was in excellent condition. We were very impressed with the friendliness of the people we encountered in the dealership and als The car we purchased was in excellent condition. We were very impressed with the friendliness of the people we encountered in the dealership and also it's cleanliness. More

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Thank you joey Adam and Steve I look forward to buying another vehicle from you in the future another vehicle from you in the future More

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JAMES V is the MAN - 1st time meeting solid connection - James was very professional, no pressure to make purchase, took his time to go over the details. In additional we worked on the deal prior to me goin James was very professional, no pressure to make purchase, took his time to go over the details. In additional we worked on the deal prior to me going out of town on a business trip - James drove me to airport and picked me up when I returned to pick up the vehicle. While on my trip James keep me posted daily on what was going on by text, email or a phone call. WELL DONE JAMES and much appreciated. I recommend every go see James. The finance team and sales team were solid also. Ironically, I purchased a vehicle from CBB 8/9 years ago their customer service continues to be "100" More

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We have now bought both of our vehicles from Certified Benz and Beemer. We love our Defender and BMW. CBB is a highly trusted used car dealer with a great selection of vehicles. Why buy a new car when you Benz and Beemer. We love our Defender and BMW. CBB is a highly trusted used car dealer with a great selection of vehicles. Why buy a new car when you can get a “used car” with only about 1k-5k miles at a fraction of the price. CBB provides great customer service and professionals. Tuan Pham provided excellent customer service to find the perfect Defender we were searching for. Tuan was patient, professional and was genuinely excited to help us find the new car we wanted and deserved. Make sure to ask for Tuan. He will take care of you and help you find the perfect car. Highly recommend CBB if you’re searching for a new car. More

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Very impressed. Quality of vehicles available and their condition is superior to what we have found in the Valley. No pressure service, quick negotiation and documen Quality of vehicles available and their condition is superior to what we have found in the Valley. No pressure service, quick negotiation and document prep helped us leave timely. We have stayed away from used car dealerships as our past experience was negative but we would not hesitate to look at another car with certified Benz and beemer. More

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