Adam Holguin

The reason for visiting the service center was a failure of the vehicle’s navigation system. Check in was a bit slow. In about 1 hours time the issue was diagnosed and a plan to fix generated which was comm of the vehicle’s navigation system. Check in was a bit slow. In about 1 hours time the issue was diagnosed and a plan to fix generated which was communicated by the technician via texted video! The part needed was in stock and repair time estimated to require remainder of the day so a loaner car was issued which was greatly appreciated. Updates on repair completion were excellent via the service rep. Returned next day to retrieve vehicle and waited nearly 20 minutes to complete that effort. Overall, very satisfied with the service center but there is room to improve the efficiency of the check in and check out process. More

by andyjacobs8 Verified Customer Verified Customer

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Parking sensors on front bumpers were malfunctioning on CPO 2020 530 we purchased from dealership. Brought car in and left for analysis. Adam kindly arranged for me to have a ride home. Adam called me and CPO 2020 530 we purchased from dealership. Brought car in and left for analysis. Adam kindly arranged for me to have a ride home. Adam called me and I missed his call. I had trouble for a few hrs finally connecting with him. He told me the repair would not be covered by warranty because the car was in an accident. I told him I had not been in any accident. He said he'd check the car fax and get back to me. After checking the car fax he told me both bumpers had been repaired/ painted over before I took possession of the car. I told him I was told at point of sale the car had a clean car fax. He said he couldn't speak for sales. While we're happy the repair will be covered under warranty the experience hasn't left us feeling high on the dealership. More

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Very friendly and good service. The lobby is well supplied with a variety of snacks and beverages. Work was done well and my car looked new after service and cleaning. The lobby is well supplied with a variety of snacks and beverages. Work was done well and my car looked new after service and cleaning. More

by MARION.PYE Verified Customer Verified Customer

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Good service from my service advisor Cameron Goudreau and also from service manager Chong Lee also from service manager Chong Lee More

by ADAMHOLGUIN11 Verified Customer Verified Customer

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You sold me a very expensive car with a bad fuel pump . Came in to get a new tire sat there for 4 hours . After you give it back has a check Engine light on . You send me home w the light still on . Nothin Came in to get a new tire sat there for 4 hours . After you give it back has a check Engine light on . You send me home w the light still on . Nothing but terrible experience from you guys . Pretty disappointed to be honest. You spend that kind of money on a vehicle I shouldn't have to deal with all of the errors on your part. More

by Coreyphillips314 Verified Customer Verified Customer

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Mucho Bueno Bueno mucho, mucho Bueno, Bueno mas Bueno muy bueno Súper bueno algo bueno mas o menos bueno Súper bueno algo bueno mas o menos More

by javierhuanay Verified Customer Verified Customer

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Quick and easy Serviced quickly and kept informed on the status of my vehicle. Thanks status of my vehicle. Thanks More

by robfbuy Verified Customer Verified Customer

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Adam was very helpful and tried to expedite the work. Only had an oil change but still spent 2.5 hours waiting for it. They have market premium adjustments they add to the cost of purchasing a car. I wou Only had an oil change but still spent 2.5 hours waiting for it. They have market premium adjustments they add to the cost of purchasing a car. I would never purchase a car from them. It’s unnecessary mark up. More

by ericrowley5 Verified Customer Verified Customer

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This is a great dealership. I used them my entire time in FL. My only question is why they sent a text stating I missed my appointment last week when I have an invoice from them I used them my entire time in FL. My only question is why they sent a text stating I missed my appointment last week when I have an invoice from them and a charge on my credit card that indicate otherwise. More

by SUSANDC3 Verified Customer Verified Customer

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Got me the car I wanted for my wife at the price we were looking for. Great service. looking for. Great service. More

by bmorgan10 Verified Customer Verified Customer

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