Dealership Experience
29 yrs, 10 mos
Industry Experience
29 yrs, 10 mos
Languages Spoken
English
445 Reviews
Write a Review445 Reviews of Adam Hensley
June 10, 2021
Very very bad service had me waiting for a very very long time and i dint like it and dint apreciated very bad service time time and i dint like it and dint apreciated very bad service time More
Other Employees Tagged: Brenden Fulda , Edmond Leon, Brian Medina
June 07, 2021
100,000 mike service on my 2018 Acadia was fast and efficient and the vehicle seems to be running better. The only drawback was the cost, about $1000. I suppose that this is what you can expect to pay efficient and the vehicle seems to be running better. The only drawback was the cost, about $1000. I suppose that this is what you can expect to pay to keep your vehicle running for another 100,000 miles, though. More
June 03, 2021
I had a great experience with the service department, although the we're very busy and short staffed at the time, they did a great job on the repair. Thanks Tony although the we're very busy and short staffed at the time, they did a great job on the repair. Thanks Tony More
Other Employees Tagged: mark, cdo
June 01, 2021
They have working for them THIEVES in their service center. Someone in service center a very special good luck piece my father gave me 60 yrs ago for my 8th grade graduation. His father had given him center. Someone in service center a very special good luck piece my father gave me 60 yrs ago for my 8th grade graduation. His father had given him before my Dad left Germany in 1921. Those people in service center don't give a xxxx. More
May 31, 2021
Great team! Process is easy and fun. Constant communication and kept us updated on every step. I will be referring all my friends and family. We will be back. communication and kept us updated on every step. I will be referring all my friends and family. We will be back. More
Other Employees Tagged: Rafael Villamil, Don Edwards, Chet Williams , John Cotter, John Fiore, Jon Hicks
May 29, 2021
I brought my convertible in for an engine light problem and while my car was on the lot the top was slashed and I had property stolen from inside it. It has been over five months and my cars damages still and while my car was on the lot the top was slashed and I had property stolen from inside it. It has been over five months and my cars damages still have not been repaired! I will never be back for service or repairs and would never recommend anyone leave their vehicle in their possession. I hate that I'm still having to deal with this, they never call me and it takes several calls and waiting forever 20 min plus for anyone in the service department to answer. Phone system and Service is the worst I have ever done business with! I was promised this would be fixed months ago and I still can't drive my car and no replacement or rental car has been provided or even offered for any period of time and this is their mistake! Disgraceful save yourself a lot of aggravation, disappointments, time and money and don't Do Business with Quebedeaux Service Department Ever! Sincerely 5 Months and Still Waiting! PS Still waiting for you to call me back like you said you would More
May 24, 2021
I enjoyed bringing my truck in for service. Got an oil change the fuel filter they actually found problems with the truck and took care of it very quickly so appreciate everything and I will continue to c change the fuel filter they actually found problems with the truck and took care of it very quickly so appreciate everything and I will continue to come back to them More
Other Employees Tagged: Brenden Fulda , Edmond Leon, Brian Medina
May 23, 2021
I was told that the service shouldn’t take more than two hours maximum and I was there for just under three hours. I had to cancel other plans that I had on my Saturday afternoon because of it. They also di hours maximum and I was there for just under three hours. I had to cancel other plans that I had on my Saturday afternoon because of it. They also did not reset the oil life on the dashboard or take the time to put the sticker on the window that tells me the next time to get an oil change. I have been to the GMC in Phoenix and have never had this poor of service. All waiting rooms were also very crowded and unpleasant. More
Other Employees Tagged: Enrique
May 23, 2021
Customer call back needs to be worked on, better answers then “I don’t know” or “we can’t find the tech or the vehicle, they maybe test driving it so we dont have an update”, given an estimate time even if then “I don’t know” or “we can’t find the tech or the vehicle, they maybe test driving it so we dont have an update”, given an estimate time even if it’s going be two weeks, gives you an idea to find alternative transportation because I couldn’t afford daily Insurance rental. More
Other Employees Tagged: Tony

