Adam Hensley | Page 16

My service advisor was Adam Henley and did a good job More

by fhembc Verified Customer Verified Customer

Print

Poor service on my $80,000 vehicle I brought it in under warranty with an issue and they did not find it until after the warranty warranty with an issue and they did not find it until after the warranty More

by ITISSHARON Verified Customer Verified Customer

Print

Very Dishonest in repairing my vehicle, and unsatisfactory results when finished!! still getting check engine light, & now Oil change light!!!!! unsatisfactory results when finished!! still getting check engine light, & now Oil change light!!!!! More

by GRIJALVAGRN Verified Customer Verified Customer

Print

Amazing experience. I never felt pressured. I was educated on the truck I was looking for and they helped find exactly what I needed. Even the financing part was a great experience. I have no reason educated on the truck I was looking for and they helped find exactly what I needed. Even the financing part was a great experience. I have no reason to ever shop anywhere else! More

by tucsonmikem Verified Customer Verified Customer

Print

The brakes on the 2021 Encore GX has been in the shop three times to repair the squealing brakes, yet the brakes continue to squeal. I gave Brenden a recording of the brakes. 6/16 the results were "the three times to repair the squealing brakes, yet the brakes continue to squeal. I gave Brenden a recording of the brakes. 6/16 the results were "the pad wear sensor had been fused to the brake pad. Replaced wheel speed sensor with the pads." The squeal has lessened however the brakes still squeal. Adam Hensley did intervene following the second attempt resulting in the new brake pads, but it appears to be only the rear brakes were serviced. Each visit resulted in an overnight (2days) third visit was three days. We have neighbors complaining about the noise whenever we back out of our garage. More

by rayraywoody Verified Customer Verified Customer

Print

Did great service and did it in good time and work was satisfactory satisfactory More

by ARTJSORENSON Verified Customer Verified Customer

Print

Adam took care of us and helped to resolve an issue that had happened for the 3rd year in a row. Took a few days, but they got the job done. had happened for the 3rd year in a row. Took a few days, but they got the job done. More

by emilysmyth Verified Customer Verified Customer

Print

The employee make the visit a pleasure. Everyone is very nice and helpful. The is in pressure when it comes to additional services needed. Anthony is a great addition to the staff. nice and helpful. The is in pressure when it comes to additional services needed. Anthony is a great addition to the staff. More

by BENNI.ALDAY Verified Customer Verified Customer

Print

Customer service needs improvement. Mangement does not return emails. Service department does not communicate status of repairs the customer is not offered a rental car etc overall disappointed experience return emails. Service department does not communicate status of repairs the customer is not offered a rental car etc overall disappointed experience More

by DINAFIMBRES Verified Customer Verified Customer

Print

Oh you really don't want me to give a review. Let's just say I WONT BUY ANOTHER CAR FROM YOU AGAIN not at all! say I WONT BUY ANOTHER CAR FROM YOU AGAIN not at all! More

by JAGUILERA19674111 Verified Customer Verified Customer

Print