Abraham Guillen
Abraham Guillen at Ira Lexus Danvers
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Abraham Guillen

TECHNOLOGY

Ira Lexus Danvers

101 Andover Street Route 114
Danvers, MA 01923

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4.6
9 Reviews
4.6

9 Reviews

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9 Reviews of Abraham Guillen

January 18, 2025

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Employee Rating

I had an excellent experience at IRA Lexus. The sales and service groups were both so accommodating and respectful, I felt very relaxed throughout the entire process. More

by K8
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: John Ponce, Richard Ladd , Geoff Garden

Jan 20, 2025

Ira Lexus Danvers responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 13, 2025

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Employee Rating

They messed up! Waited forever, dropped my car off, and then realized I didn’t rent. More

by marisalanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Richard Ladd

Jan 15, 2025

Ira Lexus Danvers responded

We are very sorry for the oversight. Please reach out to our service director, Rick Chase, rchase@group1auto.com 978-739-8619 so we can make it right. Thank you Willy Moy General Manager

January 08, 2025

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Employee Rating

I simply cannot commenr more positively about my service agent, Abraham. What an absolute pleasure to deal with...give him a raise, please! Upon entering the Lexus service area, everything is seamless! Wa More

by Leslie.B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Ladd

Jan 10, 2025

Ira Lexus Danvers responded

Hi Leslie, we're happy to hear you had such a positive experience with Abraham! Feel free to reach out to us if you need anything. Have a wonderful day.

December 21, 2024

Dealership Rating
Employee Rating

Service is great and easy to make appointment. Personal is very nice and helpful. Facility is clean and comfortable. More

by Mcole2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 22, 2024

Ira Lexus Danvers responded

Hi, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

November 29, 2024

Dealership Rating
Employee Rating

Easy to schedule, with prompt and professional concierge. The Service Center provided thorough service and clear communication. More

by hle624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Pierce

Dec 01, 2024

Ira Lexus Danvers responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

September 26, 2024

Dealership Rating
Employee Rating

Great service today Abe and Brandon made it happen and get me out in a very timely way Thanks to both of them Reese Rickards More

by rr.striper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 28, 2024

Ira Lexus Danvers responded

Hi, we're happy to hear you had such a positive experience with Abe and Brandon! We are always more than happy to assist you if anything else comes up. Take care!

August 06, 2024

Dealership Rating
Employee Rating

The team at IRA Lexus was amazing! I was purchasing from out of state which can be incredibly arduous especially in MA, however, Ed and the Mgmt team were very professional. They were More

by Alyssa C
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 09, 2024

Ira Lexus Danvers responded

Hello Alyssa, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Lexus! We are always more than happy to assist you if anything else comes up. Take care!

April 09, 2024

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Employee Rating

Excellent customer service. From the general manager;, to the sales person; to the technology representative, everyone is best in class and I recommend Ira Lexus for your next More

by Patricemdavis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 12, 2024

Ira Lexus Danvers responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 01, 2024

Dealership Rating
Employee Rating

Service fantastic waiting area clean and comfortable delivery of new vehicle needs could use help in assisting with technical that is being installed in new vehicle More

by Pjregan44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willy Moy, Kal Dabliz , Dakotah killam

Apr 05, 2024

Ira Lexus Danvers responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

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