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Abraham Alvarado
Abraham Alvarado at Toyota of Downtown L.A.
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Abraham Alvarado

Express Lube Advisor

Toyota of Downtown L.A.

1901 S Figueroa St
Los Angeles, CA 90007

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4.9
60 Reviews
4.9

60 Reviews

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60 Reviews of Abraham Alvarado

November 04, 2023

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Employee Rating

Abraham was very professional and pleasant. I didn't wait long for my car. Thanks More

by kim.m.thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 07, 2023

Toyota of Downtown L.A. responded

Thank you so much for taking time out of your day to share your experience with everyone, Kim. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

November 02, 2023

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Employee Rating

Abraham was very helpful and was able to get my vehicle serviced quickly. Would definitely recommend. More

by Virginia Vargas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 03, 2023

Toyota of Downtown L.A. responded

Thank you for leaving us this great review, Virginia! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

November 01, 2023

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Employee Rating

Brought my car in on Halloween. It was a pretty long wait, approximately 35 minutes to get checked in, and another 2.5 hours for my car to be completed. But they offer a free Lyft b More

by Corolla owner
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 03, 2023

Toyota of Downtown L.A. responded

Thanks for your great review. I do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and I am glad that this was the case for you! Please let me know if there's anything else we can do for you. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

October 09, 2023

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Employee Rating

Toyota of DTLA is on it, great pricing and customer service, always keeping me in the loop. Jon was friendly and helpful More

by rsilva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Anaya, Maria Arroyo, Jimmie Saucedo, Jonathan Lopez Camacho, Brian Guzman Palacios, Carlos Diaz, Angel Soriano, Olga Ulin, Jose Garcia

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Oct 10, 2023

Toyota of Downtown L.A. responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Toyota of Downtown LA Team

September 21, 2023

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Employee Rating

Mr. Alvarado was very reassuring. I was worried that the harm that I did to my car was serious and he assured me that it wasn't. More

by setskono
Recommend Dealer
Yes
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Sep 25, 2023

Toyota of Downtown L.A. responded

Thank you for taking the time to share your kind feedback about Mr. Alvarado. Each employee is a valued member of the Toyota of Downtown L.A. team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

September 21, 2023

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Employee Rating

Great service advisor, very informative. Explains thoroughly, great communication skills and reliable. Will definitely recommend. More

by lupianm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 25, 2023

Toyota of Downtown L.A. responded

I really appreciate the kind recommendation. I would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, I will see you back again as well! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

September 20, 2023

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Employee Rating

Thank you Abraham for taking care of my Toyota Corolla today in his first 5,000 Miles maintenance, you were very helpful providing all the information and the process. Thank you More

by moisescarranz071
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose "Fernando" Saavedra

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Sep 22, 2023

Toyota of Downtown L.A. responded

I appreciate you for letting others know about your experience, Moises! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

August 24, 2023

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Employee Rating

I went yesterday for my routine maintenance check up for my car the system they using is amazing for you get an update from time to time.Keep it guys and thank you so much Mr. Abraham for taking good care o More

by markriz30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: The Service Crew

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Aug 28, 2023

Toyota of Downtown L.A. responded

I really appreciate the kind recommendation, Mark. I would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, I will see you back again as well! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

Aug 28, 2023

markriz30 responded

Definitely and this dealership is always my first choice to go. Best regards to all the service crew and keep it up the great job.

August 19, 2023

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Employee Rating

The entire staff at Toyota of Downtown LA are best in class and I highly recommend! More

by Keith
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
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Aug 22, 2023

Toyota of Downtown L.A. responded

Thank you for reaching out, Keith! Reviews like these mean the world to us here at our dealership and we will be sure to relay them to the team. Take care and have a great day. Sincerely, The Toyota of Downtown LA Team

August 18, 2023

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Employee Rating

Abraham was super friendly and amazing. He made the whole process super easy and I got my car back fast. I will definitely be coming back and only want him as my service advisor. More

by jailenerbls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 22, 2023

Toyota of Downtown L.A. responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

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