Abel Quinonez

I was treated quite poorly and was run in circles trying to fix an issue that shouldn't have been an issue in the first place. Abel assure me that aspects of my car such as the tires and windshield wipers h to fix an issue that shouldn't have been an issue in the first place. Abel assure me that aspects of my car such as the tires and windshield wipers had been replaced (were brand new) and the first day I bought my car the tire lights came on and my windshield wipers peeled off while I was driving on the free way. I had to replace my wipers and two back tires the same day I bought the car. When I spoke to ash he was quite rude and arrogant. Rafi was the only one that was of helpful assistance. When I continued to call back to get updates I kept receiving excuses as to why I was not reimbursed yet for the expenses of my tires. Mind you at this point I had gone back to the dealership, 30 mins out of the way for me one way, 3 times and it was still more excuses. On the final visit I had to the dealership, it wasn't until I told them I would pursue legal action if they didn't reimburse me that they actually did something about it. Ash is condescending and rude and Abel was just a skeevy car sales person, the type everyone warns about when purchasing cars. I have never experienced this poor of customer service and unprofessionalism in my life and I will never go back to that dealership again. More

by kamile benson Verified Customer Verified Customer

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This is my fifth Mitsubishi at Bell Road Mitsubishi. The customer service is amazing they show that they truly care. The customer service is amazing they show that they truly care. More

by PhilipASiroisIII Verified Customer Verified Customer

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Always have great service here. Thank you guys for all of your hard work I've purchased 2 outlanders here. Very happy with our sales department Thank you guys for all of your hard work I've purchased 2 outlanders here. Very happy with our sales department More

by CHARGROVE2788 Verified Customer Verified Customer

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Salesman Abe was great, and very nice. No problem with him. It's management I have an issue with. Dealer didn't disclose missing VIN number that I have to go to MVD and hassle with. They a No problem with him. It's management I have an issue with. Dealer didn't disclose missing VIN number that I have to go to MVD and hassle with. They also gave me the impression that my vehicle was financed and loan approved at the time of signing the sales contract. In fact, they asked for more documentation 4-5 days later and told me it didn't actually fund for a week after the deal was supposedly done. Worst experience I've had with a car dealer in my life. They are shady and I wouldn't recommend them. I'm not interested in management responding to this review as this is all factual, and there is nothing they can do to fix this experience. More

by robertpoole232 Verified Customer Verified Customer

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The service provided was fast, courteous and satisfactory. I will definitely be back many times in the future. satisfactory. I will definitely be back many times in the future. More

by RYGRAY486 Verified Customer Verified Customer

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Absolutely best service! ! I only spent 20 minutes inside dealership the left driving a beautiful care and peace of mind! ! I only spent 20 minutes inside dealership the left driving a beautiful care and peace of mind! More

by Nicole Verified Customer Verified Customer

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I really like the people and tye customer service the only bad thing is my car did not come with a jack in the back and looks like the oil has not been changed in at lease 20 thousand miles I went to Wal only bad thing is my car did not come with a jack in the back and looks like the oil has not been changed in at lease 20 thousand miles I went to Walmart and had it changed and also have a little problems with the stereo the volume button but I will take it in and have them look at it when I puck up a jack thank you. More

by tatebennet579 Verified Customer Verified Customer

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Abel was great. He got me into a car, an Eclipse Cross, that fits my style and needs. Thanks Abel. He got me into a car, an Eclipse Cross, that fits my style and needs. Thanks Abel. More

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I had a great experience leasing my new outlander EV. It was the quickest and least stressful experience I've had getting a new car It was the quickest and least stressful experience I've had getting a new car More

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What a great dealership. Professional, friendly and super informative!!! This is my second car I have bought from Bellroad Mitsubishi. I can say this my go to dealership!!!!! Professional, friendly and super informative!!! This is my second car I have bought from Bellroad Mitsubishi. I can say this my go to dealership!!!!! More

by kevinplace0516 Verified Customer Verified Customer

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