Abby Silverleib

Silko Volkswagen responded

Hi Emilio, Thank you so much for your wonderful feedback! We’re so happy to hear that you had a positive experience with our team and found our dealership to be knowledgeable, professional, and well-organized. Your kind words mean a lot to us, and we truly appreciate your recommendation. Thanks for choosing Silko!

Silko Volkswagen responded

Ricardo, We’re so glad to hear that our sales team and management were able to assist you in securing your Tiguan. It’s always our goal to make the car-buying process as smooth and enjoyable as possible, and we’re thrilled you felt supported along the way. Enjoy your new Tiguan, and please don’t hesitate to reach out if you need anything in the future! Congratulations and safe travels!

Silko Volkswagen responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our team. We’re also excited for you to experience our new Silko VW home—it’s designed with your comfort and convenience in mind! We look forward to seeing you there and continuing to provide top-notch service. We appreciate you!

Silko Volkswagen responded

Thank you for your fantastic review! We're so glad to hear that you always feel welcomed and that our service is both fast and efficient here at Silko VW. It means a lot to us that you have confidence in the work we do. Appreciate you.

Silko Volkswagen responded

Thank you so much for your wonderful review! We're thrilled to hear that our team at Silko Volkswagen went above and beyond to meet your needs and make you feel comfortable. Creating a positive and inviting atmosphere is important to us, and we’re glad you felt that during your visit. Congratulations on your new vehicle! If you have any questions or need assistance in the future, don’t hesitate to reach out. Enjoy the ride!

Silko Volkswagen responded

Thank you for the glowing review! We’re delighted to hear that your experience at Silko Volkswagen was so positive. It’s great to know Matthew made the process enjoyable and that our team was there for you every step of the way. We truly appreciate your kind words and are thrilled you’re happy with your new car. If you need anything else or have any more questions, just let us know. Thanks again for choosing Silko Volkswagen! Congratulations!

Silko Volkswagen responded

Thank you for your positive 5-star review! We’re glad to hear that Jeff provided you with timely updates and accurate information about your repair. It’s great to know he was also able to address your other queries. Your satisfaction is important to us, and we appreciate you taking the time to share your experience. If you have any more questions or need further assistance, please feel free to reach out. Thanks again for choosing us!

Silko Volkswagen responded

Jamall, I'm sorry to hear that you're unhappy with our dealership through the posting of multiple negative reviews online. You have been heard. I've provided my contact information previously, and I'm still waiting to hear from you. Please reach out directly so we can address your concerns and work toward a resolution. Your satisfaction is important to us. Thanks, Joanne joanne.moniz@silkoautogroup.com

Silko Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Silko Volkswagen.

Silko Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Silko Volkswagen, we look forward to having you as one of our valued customers for many more years to come!