Aaron Palmer

Stand behind their vehicles and customer, might have to go higher then the General Sales Manager to make it happen though go higher then the General Sales Manager to make it happen though More

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We bought a white GMC Sierra Elevation a few weeks ago, and within the first 2 hours, the check engine light came on. It turned into a huge hassle trying to get help. At first, the dealership only wanted t and within the first 2 hours, the check engine light came on. It turned into a huge hassle trying to get help. At first, the dealership only wanted to cover part of the repair, but when a GM dealer looked at it, the issue was much more serious, a module had to be replaced. The manager, Andrew, was extremely rude and unhelpful throughout the process. Aaron, our salesman, was the only pleasant part of this experience, he was kind and respectful. In the end, the truck was fixed, but the entire process was frustrating and unnecessary. It really seemed like the dealership was trying to save a dollar rather than take care of their customer. Given how quickly the check engine light came on (and the fact that the code had been stored even when the light wasn’t on), I can’t help but wonder if they already knew about it. I would not recommend this dealership to anyone. More

by maribelarci Verified Customer Verified Customer

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